Unless you really don't give a s*** about the quality of your hotel and only want a bed to rest your head, don't stay here. They ONLY perks to this hotel are the view (which plenty of other hotels offer) and the location on Ft. Myers beach. This hotel is dirty, neglected, and falling apart. Our room was purchased using a gift certificate we won at a local bar for a hurricane fundraiser. It was for one night stay in a standard oceanside room at the Lani Kai. Having been here twice before I know not to expect much. Had we actually been paying for the room we would never have booked with them.
So my boyfriend and I take a trip to the beach for the day. We decided to go jet skiing after checking in. We came back to the room, covered in salt and wanting nothing but a hot shower, only to find that the hot water is out in the entire building, and remains that way for hours. The cold shower was really not satisfying but you can't just sit around with that salt drying your sunburnt skin so we suffered through. The cable TV was so in and out that you couldn't even bother to watch it. No help from the front desk offered....it just is how it is. The kicker was in the morning when I called room service to get some coffee delivered. I got transferred to the restaurant that handles this. I ordered two coffees and gave her my room number. I was put on hold. At this point I hear the lady ask someone else if they feel like delivering. Then I hear her say "No, I don't feel like doing it either". She comes back on the phone and tells me they are not doing room service. I told her it was bs and that I just heard her say she didn't feel like it and hung up and called the front desk back asking them when they do room service. The front desk lady apologized for them and brought me coffee herself.
At checkout we discussed all the issues we had with the receptionist and her response was that because we stayed on a gift certificate there is nothing she can do. I asked if a manager was available and she said the manager would say the same thing. Rather than argue I told her I would be posting a review and there you go! Apparently staying with a gift certificate means you aren't a guest at all. Unfortunately we have paid money in the past only to receive the same complete lack of service and a dirty, disgusting room. Also, don't think you can save a quick buck and stay in the rooms across the street also owned by the Lani Kai. Made that mistake last year and had roached in my room. Steer clear of the Lani Kai.
They make all their money off Spring-Breakers who are going to be too drunk to care and probably will never return anyways.
- Official Description (provided by the hotel):
- *Lani Kai Island Resort* - Beachfront Resort on Fort Myers Beach This oceanfront, family-owned resort is located in Fort Myers Beach, Florida. Features include 3 beach-view restaurants, 7 beach bars with specialty tropical cocktails, full resort amenities, live entertainment 365 and more! Our rooms are recently renovated and include bathrooms with complimentary toiletries, hair dryers, makeup removal towels and more! Each room has a beachfront balcony to enjoy the mornings and sunsets and include a coffee maker and fridge to keep your mug warm and drinks cold. Free high speed wi-fi, private beachfront balconies, flat-screen televisions with full cable broadcasting, an outdoor pool right by the Gulf of Mexico, beach chairs & umbrellas, Jet Skis, Dolphin Tours, Parasailing, and more! Experience excellent service from our 24-hour front desk staff, refresh your wardrobe in our laundry facilities, and keep values safe in the safe deposit box. *The Bay Inn at the Lani Kai* - Inn on the Fort Myers Beach Bay Situated on Fort Myers Beach bay, The Bay Inn at the Lani Kai includes access to all resort amenities at Lani Kai Island Resort, which includes 400 feet of beach access, a heated pool, and nightlife entertainment. The inn features a dock for fishing and wildlife viewing. A microwave, refrigerator, and coffee-making facilities are included in every guestroom, and a seating area with a sofa bed is provided. Guests can stay connected with our high speed WiFi for free, and can relax with beautiful views while enjoying our flat screen TVs with cable. Suites offer full kitchens and more space for extended stays and larger parties, or enjoy the extra room all for you! The 24-hour front desk is located at the Lani Kai Island Resort while The Bay Inn at the Lani Kai includes free parking for 1 vehicle. *Lani Kai Attractions* - Fun in the Sun! Beautiful white sand beaches and the soothing warm waters of the Gulf of Mexico on Fort Myers Beach, there is always something to keep you busy at the Lani Kai! The Fort Myers trolley stops directly at the Lani Kai Resort throughout the day. Using the local trolley service, guests can explore Fort Myers Beach’s Island, and Lover's Key State Park which is a 12 minute drive away. We have talented performers and entertainers to dance & sing along to. Limbo, water balloon toss, and dance offs daily with special prizes for winners! Public events for everyone, private events for parties/businesses and destination weddings means daily events and weekly specials all year! No visit to the Lani Kai is complete without some outdoor adventure. Try out a wave runner or fly high over the Gulf of Mexico with panoramic views behind a parasail boat. Glide through the water on a 2-hour guided jet-ski dolphin tour. Feel the wind through your hair or capture images of this beautiful tropical island. For the beach bunny in you that doesn’t want to move out of your chair while enjoying the beautiful sea breezes, we have a fantastic wait staff that brings your cocktails right to your chair! We won’t let you go thirsty at the Lani. Explore classic beach styles in quaint boutique gift stores lining the beach and have fun shopping for all your vacation souvenirs! We have a beach side playground area for kids to play as parents enjoy an amazing view of the Gulf. Beach games and the pool keep kids happy. *Beachfront Restaurants & Snacks* Food is Lani Kai’s forte with top rated restaurants ranging from casual beachside patio Sabal Palm Beach Bar & Grille, to our two rooftop restaurants including Sun Deck Restaurant with legendary “Glider Lounge” and Island View Restaurants infamous seafood and Italian fusion food fare. All restaurants have happy hour 7 days a week as well as unique daily specials to keep bringing both guests and local restaurant patrons back for more! With validated parking for every customer, you can park on the beach for FREE while enjoying your favorite plate overlooking Fort Myers Beach! *Live Entertainment 365 Days A Year* Fort Myers Beach’s best Entertainment on the island is found only at the Lani Kai. Keep jamming at our beach stage with island tunes and into the night at Club Ohana with live entertainment 7 days a week. From Dueling DJs, Live Bands and special guests appearances from national acts and celebrities through out 6 different bars and lounges, Lani Kai are always up to something! *Paradise Weddings and Private Events* Experience a magical Destination Wedding on Fort Myers Beach. Lani Kai provides all types of wedding services from rehearsals to full on ceremonies and wedding receptions. We have everything covered from rooms, food, decor and more! Our wonderful wedding planning staff is ready to assist your every need and is happy to assist brides and grooms with all the support they need so that their special day is perfect. Plan your next event at Lani Kai from birthdays through corporate events. Birthday parties, religious holidays, private parties, non-profit events, fundraisers, award ceremonies and more! Ranging from small gatherings to full restaurant's service, our event venue flexibility is what makes planning an event at Lani Kai fun! Choose your size, food selection, location and we will take care of the rest! *Convenient Location* Fort Myers Beach Times Square and Pier is 550 m from the property. Naples is 38 km from The Bay Inn at the Lani Kai, while Sanibel is 7 km away. Southwest Florida International Airport is only 13 Miles (22 km) from the property. Thanks for being here! ... more less
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- Also Known As:
- Lani Kai Island Hotel Fort Myers Beach
- Lani Kai Island Motel
- Lanai Kai