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“Excellent Stay”

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Crowne Plaza Fort Myers at Bell Tower Shops
Ranked #8 of 59 Hotels in Fort Myers
Certificate of Excellence
GreenLeadersBronze level
Wilmington, Delaware
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Excellent Stay”
Reviewed August 7, 2014

My husband and I had a most enjoyable stay at the Crowne Plaza Fort Myers last week. We especially enjoyed speaking with Stacy who was a hostess on the Club Level. She was friendly and accommodating, not to mention she baked some great chocolate chip cookies. Thanks again, Stacy!

  • Stayed July 2014, traveled with family
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank littleitaly1112
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jim L, General Manager at Crowne Plaza Fort Myers at Bell Tower Shops, responded to this review, August 13, 2014
Dear LittleItaly1112,
We will certainly let Stacy know that you enjoyed both her hospitality and her chocloate chip cookies and we thank you for staying with us here at the Crowne Plaza Ft. Myers. It is always nice to hear from our guests, especially when we have succeeded in making their stay enjoyable. Many of our guests have told us that they enjoy the little extras we provide on our Club floor and we are glad that you did too. We hope to see you again soon and until then we wish you safe and happy travels.
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742 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (164)
Date | Rating
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English first
Florida
Level Contributor
52 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed August 5, 2014

I was on their 5th floor which is their IHG rewards floor.
Rooms are well above average.
Complimentary drinks and snacks both in the evening and morning.
Restaurant with access from the lobby, kitchen open till 23:00.
Big mall right next door.
With a free airport shuttle nothing more then you can want.
Nothing outrageously luxurious but just a decent solid hotel.

  • Stayed August 2014, traveled on business
    • Sleep Quality
    • Rooms
    • Service
Helpful?
2 Thank Bruce B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jim L, General Manager at Crowne Plaza Fort Myers at Bell Tower Shops, responded to this review, August 6, 2014
Dear Bruce B,
We thank you for taking the time to let us know that you enjoyed your stay with us here at the Crowne Plaza Fort Myers last week. It was also great to hear you enjoyed the services offered on our Club floor and our airport shuttle. We hope you will come back and be our guest again soon. Until then we wish you safe and happy travels.
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Dallas, Texas
Level Contributor
55 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed August 2, 2014

The location could not get any better; restaurants, shopping and even a cinema!
First impression(visually) the hotel is very dated. Once inside very nice reception area but again dated, very odd design with a miss mash of some new and old furniture. Check in was great no waiting and the lady was super friendly. The room was fairly big and well equipped, again could use some updating. Popcorn ceiling and walls. I was really impressed of how clean the room was but the carpet was really dated I was afraid to walk without shoes or socks on. I still rate the room very good because the bed was really clean and comfortable, which at end of the day thats what really matters. Also, I happen to forget my toiletry bag and noticed a little sign in the room with a note saying they will provide some toiletry items complementary. I was extremely impressed with this service, called front desk and security guard brought tooth brush and tooth paste(it was around 11 when I was getting ready for bed). Overall great value, location and service.

  • Stayed July 2014, traveled with family
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank IHrtTraveling
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jim L, General Manager at Crowne Plaza Fort Myers at Bell Tower Shops, responded to this review, August 4, 2014
Dear IHrtTraveling,
We thank you for taking the time to review your recent stay with us here at the Crowne Plaza Ft. Myers and we are happy to hear you enjoyed your stay. While we are not the newest hotel in town, we do pride ourselves on our cleanliness, service and friendliness and I am delighted you enjoyed all three. As you noted, our location is also something that sets us apart from most of the other hotels in Ft. Myers by having some much to do within a short walk of our front door. We hope that you will come back and visit us again soon. We thank you for having been our guest.
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Kissimmee, Florida, Usa
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed July 31, 2014

This is a very nice hotel, and the pictures posted by the hotel are spot on in my opinion. The hotel is a bit dated, but everything can't be brand spanking new. I think its age is part of its charm. I certainly loved the 5th floor, which is for adults only and needs your RFID room key to be scanned in order to access the 5th floor. The room was quite clean, a king size bed, a little area right by the bathroom for the fridge, microwave, and coffee maker. (Towels resupplied daily). There's also a couch in the "living" part of the room, where the bed is, for a perfect view of the tv. The bed was comfortable compared to other places I've stayed. The pool area is nice and relaxing, note: you do need to grab a pool towel from the front desk, but they're right there and there's no need to bother any staff to grab one. My only displeasure was that there was a big group of families with teens there for a softball tournament, and they seemed to control the pool area making it very unpleasant and I, unfortunately, wasn't able to enjoy the pool due to the rowdy teens no one at the hotel seemed to care about. At least they weren't allowed on the 5th floor. My only recommendations for the hotel is: a wider selection of tv channels as well as a tv that changes channels a bit faster. The only other note that might interest others is that the WIFI doesn't require hotel guest authentication and is a bit on the slower side (about 2Mbps), but that could be due to the high volume of families there the same time I was using up all of the bandwidth. Location is great, right next to a shopping plaza, movie theater, restaurants, and only 8 miles from downtown (where the Ford and Edison Estates are and a few good history tours) and 8 miles to Sanibel Island and Ft. Myers Beach. The location puts you equidistance from every locale if you plan on visiting more than one.

Kudos to the front desk staff: This is the fastest check-in and check-out I have ever experienced!

Room Tip: If you don't have children, I highly recommend the 5th floor (executive). Also some of the best...
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Green Features: Based upon their policies, I most certainly agree.
  • Stayed July 2014, traveled as a couple
    • Location
    • Sleep Quality
    • Service
Helpful?
1 Thank Vincent N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jim L, General Manager at Crowne Plaza Fort Myers at Bell Tower Shops, responded to this review, August 4, 2014
Dear Vincent N,
Thank you very much for taking the time to let us know that you enjoyed your recent stay here at the Crowne Plaza Ft. Myers and that you found our location so close to everything you needed. It was also great to hear you enjoyed staying on our club floor and the extra "perks" that we provide for our guests and IHG Rewards Club members up there. Thank you also for the kind words to our great front desk team. During the month of July we do see a lot of teams come through the hotel and we apologize for any inconvenience they may have caused you. It is not representative of our normal mode of operation. We are always working to make all our guests happy with their experience. We do look forward to having you come back and stay with us again. Until then we wish you safe and happy travels.
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Wadesboro, North Carolina
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed July 29, 2014

I am a Native of Florida, Fort Myers and was returning home to visit family. I was initially to stay for 3 days that I changed to 5 that ended up being 6 total. I was completely and utterly happy with all aspects of the CROWNE Plaza hotel. It was nicely located to any and everything that I needed. Very close to the beach but not beach priced. This was truly a pleasant all around experience. The staff of the hotel was very friendly, helpful, and willing to do anything to assist all of their guest. I am from a large family and was made to feel as if I was a member of the family at this hotel as opposed to being a guest at their hotel. I will be returning!!!

Room Tip: Beautiful pool, spacious rooms...all amenities very close, no need to leave the grounds if you don...
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  • Stayed July 2014, traveled with family
    • Location
    • Sleep Quality
    • Service
Helpful?
1 Thank Marshall W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jim L, General Manager at Crowne Plaza Fort Myers at Bell Tower Shops, responded to this review, July 31, 2014
Dear Marshall W,
I can't tell you how wonderfull it was to read your review of your recent stay with us here at the Crowne Plaza Fort Myers. Knowing that we made you feel like family means we accomplished what we hope to set out to do with all of our guests. Every hotel has its beds, bathrooms, pools and lobbies but it's the people inside what really make the difference and we are delighted that you found that at our hotel. Knowing that Ft. Myers is also a second home for you we will look forward to seeing you again and please stop by and say hello the next time you are in. It's always nice to say hello to a family member. Thanks again and safe travels.
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Tampa, Florida
Level Contributor
37 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed July 27, 2014

Well, you couldn't get better location wise at this hotel, it was clean and the staff their were very friendly and accommodating, the rooms and decor of the Crowne Plaza were dated in there look.
The rooms were well equipped , clean though as said were dated , popcorn walls and ceilings !
Beds where comfortable and the pool was great, funky sundry kiosk in the lobby.

Cantina Laredo and saks fifth avenue across the car park - killer location , movie theatre next door , beaches 15 minutes away

Room Tip: Facing the back quieter
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  • Stayed July 2014, traveled with friends
    • Value
    • Cleanliness
    • Service
Helpful?
Thank Discovery140
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jim L, General Manager at Crowne Plaza Fort Myers at Bell Tower Shops, responded to this review, July 28, 2014
Dear dec140,
We appreciate hearing that you enjoyed your stay with us here at the Crowne Plaza Fort Myers and that you found our rooms clean and our staff very friendly. We hope to be updating the accommodations here in the not to distant future, but as you noted we have a "killer location" with so much to do right outside our front door. The Bell Tower Shops have over 40 shops and 15 restaurants to choose from and all just a short walk away from the hotel. We hope you will come back and see us again. Until then we bid you happy and safe travels.
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Marblehead, Massachusetts
Level Contributor
137 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
Reviewed July 23, 2014

We have stayed here a number of times because it's close to family. The rooms seem to be all the same, decent size, okay decor and bathrooms. My only complaint is the air conditioning system--it's either on and cold or off and getting too warm before it kicks in loudly again. Otherwise, this hotel is handy to a large movie theater, good restaurants and shops in the Bell Tower plaza, and highway 41.

Room Tip: We like the concierge level...free breakfast and cocktails during the week.
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  • Stayed June 2014, traveled with family
    • Sleep Quality
    • Rooms
    • Service
Helpful?
2 Thank Floplace
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jim L, General Manager at Crowne Plaza Fort Myers at Bell Tower Shops, responded to this review, July 28, 2014
Dear Floplace,
Thank you for taking the time to let us know about your recent stay here at the Crowne Plaza Ft. Myers and we are happy to hear you enjoyed your stay and the location of our hotel. We hear from many guests that our location here at the Bell Tower Shops with so much shopping and dining right outside our door is a real plus for their stay. I will pass along your comments about the AC units to our Chief Engineeer and see what we can do to resolve that issue. We thank you for choosing to stay with us and we look forward to having you return again soon. Safe and happy travels.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Crowne Plaza Fort Myers at Bell Tower Shops

Property: Crowne Plaza Fort Myers at Bell Tower Shops
Address: 13051 Bell Tower Dr, Fort Myers, FL 33907-5927
Phone Number:
Location: United States > Florida > Southwest Gulf Coast > Fort Myers
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Green Hotel in Fort Myers
#6 Business Hotel in Fort Myers
#11 Family Hotel in Fort Myers
#13 Romantic Hotel in Fort Myers
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Crowne Plaza Fort Myers at Bell Tower Shops 3.5*
Number of rooms: 225
Official Description (provided by the hotel):
The Crowne Plaza Fort Myers Hotel is adjacent to the Bell Tower Shops where you are at the heart of Fort Myers with upscale shopping, dining and entertainment within close walking distance. The hotel offers free WI-FI, updated fitness center featuring Precor equipment, free business center with remote from room printing capability, female traveler rooms and upgraded Club Floor. Guest rooms now feature 4 power outlets bedside for charging and 8 oulets on the desktop for charging phones, laptops and electronics. Female traveler rooms feature ultra high power hair dryers, flat irons, make up remover, yoga mat and yoga DVD as well as added bath amenities. The Crowne Plaza location is central to Fort Myers, Cape Coral (5 mi), Naples (15 mi)and the beaches of Fort Myers, Sanibel and Captiva Islands (9 mi). The Bell Tower shops offer numerous upscale shopping experiences including such stores as Chico s, Talbots, Jared's Jewelry, Victoria s Secret, Bath and Body Works and Jos A Banks and The Fresh Market. Enjoy dining at one of the many unique flavors that the Bell Tower Shops offers such as Cru, Bistro 41, World of Beer, Blue Pointe Oyster Bar, T.G.I Fridays and Cantina Laredo. The Fresh Market features the finest gourmet foods, wines and beers. While in Fort Myers, visit the Thomas Edison/Henry Ford Winter Estates. The Crowne Plaza Fort Myers Hotel is located near the Boston Red Sox(JetBlue Park) & Minnesota Twins (Lee County Sports Complex) Spring Training facilities. Shoeless Joe's Sports bar located in the hotel is the best place to watch a game, and enjoy family fun and great food. The hotel Club level offers extra privacy and comfort. With over 10,000 square feet of meeting space our meeting planners and culinary team can handle all your meetings. ... more   less 
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Also Known As:
Crowne Plaza Fort Myers At Bell Tower Shops Hotel Fort Myers
Fort Myers Crowne Plaza

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