Wonderful stay greeted with kindness and courtesy. Service outstanding ...highly recommend..Chris, Darian and Brittany especially nice and helpful. Thankyou. rooms very clean and breakfast was very good.More
Wonderful stay greeted with kindness and courtesy. Service outstanding ...highly recommend..Chris, Darian and Brittany especially nice and helpful. Thankyou. rooms very clean and breakfast was very good.MoreShow less
Thank you for staying with us and for posting your review on Trip Advisor. Our staff members always appreciate being mentioned by name as they all work very hard to please each and every one of our guests. We hope you stay with us again on your next trip to Fort Myers.
My Sports Team Checked in June 20th Dana The Sales Manager Checked me in, and I added 4 more rooms. It was so simple, and she was great! She Handled my Team Very well! I even asked if we could get a shuttle to the Jet blue Park, and it was no problem. This hotel has a Very Professional Staff, and Very Clean Rooms. I will be following up with Dana to book for next year. Also, a parent had a problem with her Credit Card Charge it was duplicated, but it was fixed right away, I guess it was because she used her Debit card. That's the Only Advice I could give a future guest is to make sure you use a Credit Card, Cash, or Request full charge off Debit Card at check Inn!!!!!!
Thanks so much for the review. We do house many sports teams throughout the year due to the many tournaments held here in Lee County. We realize the length of stay depends on the performance in these tournaments, therefore we know there is a need for flexibility on our part. Because teams usually stay between 5 to 7 days, our hotel is often a "home away from home", and our staff works very hard to make it such. Thank you for your appreciation! See you next tournament!
Also please note that using a debit card at check in is slightly different than using a credit card.
When using a debit card, a hold, not an actual charge, is placed on your funds in the amount of the room and tax for the entire length of your stay, plus ten dollars for incidentals. At check out, you are charged the exact amount due against that original hold, which may take anywhere from 1 to 15 business days to be released, depending on your financial institution. Many guests do confuse this original hold for an actual charge, making it appear as if they were charged twice. We do have debit card procedures posted at the front desk to make our guests aware of this.
The room was very comfortable and clean. Service was excellent and very cordial. The hotel shuttle picked me up at the airport; and talked me through finding my way around the airport to find them. Could not have asked for more patience and understanding. My driver was a delightful young lady who really set the tone for my entire stay. Would love to visit this hotel again.
Thank you for pointing out that although we are an airport hotel, we are located a few miles away, therefore we do not have the airport noise or traffic that one would expect. We are also set back away from the main road, so we are in a very quiet location. We would love to have you visit us the next time you are in Fort Myers, thank you for your review!
We stayed at this hotel for one night to be close to the airport. Accommodations were very nice and Christie was especially helpful. We arrived to early but were able to leave out luggage. They have a very nice continental breakfast and bed was very comfortable. Our flight out was canceled and this hotel allowed us to check out later than normal. Mc Daddys restaurant is right next door and they have great food.
The service at this hotel was excellent. Front desk staff Dayna was very helpful in answering all our questions and made sure we were having a good stay. General manager was very friendly along with all other staff we conversed with. We had a late flight home so they held our bags for us for the afternoon until we headed to the airport. They allowed us to park our motorcycles just outside the front door to keep an eye on them. The rooms and bedding were clean and comfortable. Breakfast was decent. Good wifi and business centre. Gym has cardio but no weights. Excellent value for money. The only downside was the pool wasn't very clean but people were still using it.
decided to spend Father's Day with my family in ft Myers and could not have asked for a cleaner hotel room. the beds were so clean and comfortable, all the way down to the pillows and crisp clean sheets. The staff went completely out of their way to assure that our stay was comfortable and enjoyable. Very seldom do you find such a dedicated, hotel that offers service all around such as this location. 5 stars , highly recommend.