Stayed for 1 night on our way back from Marco Island. We were catching a flight home the following morning from the airport. There were 3 of us so we decided to stay at the Springhill Suites by the airport. The room is very small for a suite. There is one king bed and a sofa bed. Very tight quarters for 3 of us. We opened the sofa bed and found an old, lumpy, dirty mattress. There was a food wrapper on the floor beneath it. Pretty gross. My sister was a trooper and put clean sheets on the sofa bed and slept on it. She woke up sore all over and had a very bad night sleep. There were no tissues in the tissue box and the towels were thin and rough. This was the first bad experience I ever had at a Marriott brand hotel. I stay at Marriotts all over the country and I am an elite member. I mentioned the poor housekeeping issue to the front desk in the morning. The gentleman apologized and said he would report it to housekeeping. He didn't seem very sincere and didn't even ask for my room number. I won't ever be staying there again.
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- Also Known As:
- Springhill Suites Fort Myers Airport Hotel Fort Myers
- Fort Myers Springhill Suites