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“Just a Pleasure!”

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SpringHill Suites Fort Myers Airport
Ranked #21 of 59 Hotels in Fort Myers
Certificate of Excellence
naples fl.
Level Contributor
25 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Just a Pleasure!”
Reviewed September 20, 2012

From the time we checked in, we just loved this hotel! The front desk staff is so pleasant there are nice computers to use in the lobby, and complimentary coffee most of the time. Very nice rooms and a complimentary shuttle to the airport! We have stayed twice and took the shuttle both times. On our last visit our plane was late, however, Carlos, the driver arrived at the airport to get us with a huge smile on his face, and even remembered our names from the last time we stayed at the hotel! If you have an early AM flight out of Ft Myers Airport, I wouldn't hesitate to stay at the Springhill Suites...it's wonderful! Also a very convenient location for a stay in the Fort Myers area.

Room Tip: We always stayed at the back of the building, 2nd floor.
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  • Stayed September 2012, traveled as a couple
    • Value
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Helpful?
Thank big1pete
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Margarita L, General Manager at SpringHill Suites Fort Myers Airport, responded to this review, October 9, 2012
Dear Big1pete,

We thank you for taking the time to let us know that you enjoyed your stay at the Springhill Suites by Marriott. I will make certain that Carlos knows of your compliments of his work. Many of our guests enjoy the fact they can utilize our lobby computers and take advantage of our complimentary coffee in our lobby and our great complimentary shuttle service. We look forward to seeing you again and we hope you will let us know when you are here so we can say hello!

Thank you.
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204 reviews from our community

Traveler rating
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    76
    21
    3
    5
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
  • English first
  • French first
  • German first
  • Spanish first
  • Any
English first
Rowlett, Texas
Level Contributor
396 reviews
203 hotel reviews
common_n_hotel_reviews_1bd8 340 helpful votes
Reviewed August 25, 2012

For those who are familiar with Marroitt's Springhill Suites, this property is about as typical as they come. Everything was just as expected, and I would definitely return.

Check-in was quick and handled by a pleasant and efficient staff person. Room was spotless and the bed was comfortable. I particularly like the suite arrangement, where the sleeping area and living area are separated from each other, with ample room to spread out in the living area, a good sized work desk, and a small serving counter with sink. Room was very quiet.

Check-out was likewise handled efficiently by a pleasant staffer.

Airport is conveniently located just off of I-75 and within 10 minutes of the Southwest Florida (Fort Myers) airport. There are a few dining options in the immediate area plus gas stations if you need to refill your rental car.

  • Stayed August 2012, traveled solo
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Helpful?
Thank step12dude
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Margarita L, General Manager at SpringHill Suites Fort Myers Airport, responded to this review, September 5, 2012
Dear Step12Dude,

We thank you for taking the time to let us know that you enjoyed your stay at the SpringHill Suites in Fort Myers. I will make certain that our Front desk staff and our Housekeeping staff knows of your compliments of their work. We look forward to seeing you again.

Thank you,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cali, Colombia
Level Contributor
50 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
Reviewed July 13, 2012

We stayed 5 nights. One adult + 2 kids (7 years + 5 years old).
The best: Nice and friendly front desk staff, they perform an amazing job, ¡Congrats!. They speak english and spanish. The hotel is located in a nice & quite area, surrounded of other hotels. Crossing the street you will find McDonalds, Taco bell + other good places where to eat. A "publix" super market is very close drive. The swimming pool + jacuzzi is good. Breakfast is oK, probably short of space when the hotel is busy. Internet (ethernet in rooms) works quite well but probably is not so fast in busy hours, but I have no big complain with it. Bathroom / hot water is fine. Bed/matress excellent. Free parking is oK and was safe for us. Safe hotel (we didn't have any loss nor heard others).

Not so good: air conditioning system is provided by a "split air conditioner" which can be noisy (I had to turn it off during night) and can produce a "humid" smell, but it works oK.

The Bad: Should improve cleaning room. Vacuum cleaner job is not good. I could see crumbs from our cereal breakfast after the room was cleaned. One day our hand towels were not changed completely but no big deal with that.

We got an excellent fee because we attended to a swimming event at Florida Gulf Coast University.
We are happy and probably we will come back.

Room Tip: Choose rooms not so close to elevators (ice machine is located beside them).
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  • Stayed July 2012, traveled with family
    • Value
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Helpful?
Thank Luis B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Margarita L, General Manager at SpringHill Suites Fort Myers Airport, responded to this review, July 19, 2012
Dear Mr. Betancur


I am so pleased that you enjoyed your stay with us. Your comments regarding the staff is something I always like to hear about. My opologies that we did not meet all of your expectations on cleanliness of the room. I will address the details with the housekeeper. Thank you again for having been our guest and for choosing SpringHill Suites.
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Atlanta
Level Contributor
62 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed June 10, 2012

Stayed here for two nights. The room was clean and quiet. The manager, Oscar, helped me solve a travel problem satisfactorily. I wouldn't hesitate to return.

  • Stayed June 2012, traveled on business
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Helpful?
Thank worldair
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Margarita L, Manager at SpringHill Suites Fort Myers Airport, responded to this review, June 12, 2012
Dear Worldair,

I am so happy that you enjoy your stay with us. It is something we strive for with every visit. Your comments regarding the staff is something I always like to hear about. Thank you again and hope to see you back here soon!
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Fort Myers Beach, Florida
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed June 9, 2012

Check in was quick. Overall the room looked clean until I opened the closet and there was a dirty black sock. If they cleaned it well they should of noticed it. Then we go to use the pull out bed and it was broken. We had to change rooms..not a big deal. In the new room I look behind the night stand for a plug and there was a bag of chips behind there.

It grosses me out to think of what else isn't clean in these rooms.
As far as cleanliness goes I do not recommend it.

  • Stayed June 2012, traveled with family
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Helpful?
2 Thank Sarah K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Margarita L, Manager at SpringHill Suites Fort Myers Airport, responded to this review, June 12, 2012
Dear Sarah K,

We are very disappointted to learn that you did not enjoy your stay and that we did not have the opportunity to address your concerns while you were with us. It is our policy to make very effort to correct any problems a guest may make us aware of immediately and to their satisfaction. We will certainly be working to make sure your comments are addressed.

We take cleanliness very seriously at our hotel and have a regular program set up by our Maintenance staff to assure we don't encounter problems like these.

Thank you
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Halifax, Canada
Level Contributor
22 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed April 23, 2012

We over-nighted here both the night we arrived in Florida and the night before we left, via the Fort Myers airport. There is a courtesy shuttle that runs between the hotel and the airport. It is not a regular pickup and you need to call the hotel from the airport when you arrive. It runs between 5am and midnight. Our flight arrived late and we called the hotel at about 11:30pm for a pick up and it showed up about 15 minutes later. The man who was driving did not greet us, welcome us or say a word to us. In fact the only word that he said to us was "thanks" when I gave him his gratuity. Despite this, every other person we encountered at the hotel was friendly. A special thanks to Maria who gave me a lift back from the airport after returning my rental car there early. There is a complimentary breakfast that starts at 6:30, although we went by early at 5:45am and no one seemed to mind. Enjoyed the free wireless and newspapers. We went to the pool once but the water was like ice. Guests of the hotel also get a discount at the restaurant across the street. Convenient location and a good value. The only thing that I don't like about Springhill Suites in general is they don't have central air conditioning, just the air conditioner in the window setup.

  • Stayed April 2012, traveled with family
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Helpful?
1 Thank 123YHZ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Baltimore, Maryland
Level Contributor
108 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed March 28, 2012

Our first visit to the area. Booked based on TA ratings and the fact they had airport transportation although we ended up getting a car prior to checking in.
Check in was a breeze. Room large and clean. Staff helpful. Pool area very nice. Convenient to airport and not a bad drive to Sanibel & Fort Myers beaches. Breakfast OK too.
Really nothing bad to say. Would stay again for sure.

  • Stayed March 2012, traveled as a couple
    • Value
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    • Sleep Quality
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Helpful?
Thank macndave
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about SpringHill Suites Fort Myers Airport

Property: SpringHill Suites Fort Myers Airport
Address: 9501 Marketplace Rd, Fort Myers, FL 33912-0309
Phone Number:
Location: United States > Florida > Southwest Gulf Coast > Fort Myers
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#12 Business Hotel in Fort Myers
#20 Family Hotel in Fort Myers
Price Range (Based on Average Rates): $
Hotel Class:3 star — SpringHill Suites Fort Myers Airport 3*
Number of rooms: 106
Reservation Options:
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Also Known As:
Springhill Suites Fort Myers Airport Hotel Fort Myers
Fort Myers Springhill Suites

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