The hotel here seems to operate on its own world clock and takes no responsibility for what they profess on the web. It started off with my the shuttle bus from the airport. I booked this hotel for my son who was arriving from Australia at 12.10am so I called the booking agent who told me just to email the hotel and advise them of the pick up, which I did giving dates and time and got an email back. So just to make sure I also called the hotel and was told that the shuttle only operates to 11pm. So he caught a taxi to the hotel. WHen he arrive at 1AM they tell him its costing another day rate. So I call the General Manager who tell me that because its 1AM its not the 27th March its the 26th March!!! Its clearly not. I ask her if there is an extra tariff for a check in say from midnight to whenever then where is this charge shown on the web, Im informed that it isnt....... Im further informed that in her world 1AM on any day is the day before....My anger comes from being mislead and deceptive business practices. If they are charges, inform the clients they had plenty of opportunities to advise of this..... But the icing on the cake was she hung up on me!
- Official Description (provided by the hotel):
- Feel right at home at our Baymont Inn & Suites Fort Myers Airport hotel. Located just off Interstate 75 and 3 miles from Southwest Florida International Airport, our hotel provides easy access to the best dining, attractions and shopping that Fort Myers, FL has to offer. Kick start your day with a workout in our fitness center and then fuel up with a free continental breakfast. Stay connected to what’s important with free Wi-Fi Internet access. Go for a swim in our outdoor pool with hot tub then check your email using the public access computer. Refresh your clothes in our guest laundry facilities. Book a suite and enjoy convenient amenities like a refrigerator and microwave. Handicapped-accessible rooms are also available at our pet-friendly hotel in Fort Myers, Florida. ... more less
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- Also Known As:
- Country Inn Fort Myers
- Fort Myers Country Inn