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“Hotel for Flies”

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Hilton Garden Inn Fort Myers Airport / FGCU
Ranked #9 of 59 Hotels in Fort Myers
Certificate of Excellence
Reviewed July 2, 2013

Easy to find - close to airport - food very close and all varieties - Bass Pro Shops - Excellent.

Staff very helpful and friendly

Room decor standard - No surprises

A/C Good - No shut off while sleeping - always a good thing

TV Quality bright - recent model - poorly placed HD channels in lineup (Folks - let the TV set the aspect ratio of the program)

Bathroom: Pathetic water pressure due to clogged or shower head installed incorrectly.

Iron: Good

WiFi: Good - not speedy - but consistent

Hallways: HOT

Elevator: HOT

Breakfast/Lobby Area: HOT

Breakfast: Teenage wait staff very friendly. Food was average. FLIES - FLIES - FLIES on food and buzzing around everyone's head while eating. Unacceptable.

Complained - Manager walked away when he heard my complaint - Teenage server made a Southern joke about the flies being around because the servers were so sweet but not before acknowledging the problem (good customer service - Knew there was a problem - admitted it - apologized and made me smile) Manager walked away complaining about an unrelated topic.

  • Stayed: July 2013, traveled on business
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1  Thank Harper5633020
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GmbestFortMyers_FL, General Manager at Hilton Garden Inn Fort Myers Airport / FGCU, responded to this reviewResponded August 9, 2013

We thank you for your review of our property and the nice things that you had to say about your experience although it was less than perfect. We do apologize for the warmness of the public spaces during your stay and the resulting flies from the doors being held open during the A/C repair that was going on. This was unfortunate for all of our guests at the time but, I can assure you that the problem has been resolved and the public spaces are now again cool and flyless.
We hope to see you again so that you can experience us and our hotel the way it should have been on your first visit.
Thanks again

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Reviews (672)
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541 - 547 of 672 reviews

Reviewed June 20, 2013

I was recently at the Hilton Garden Inn Ft. Myers on business. The hotel is very near to the airport and they have a shuttle that will take you to and from with proper notice (runs every 30 minutes on weekdays). Check in was a breeze and the front desk people will call you about 20 minutes after you have checked in to make sure that everything is ok.

The hotel has a full restaurant and they have a great happy hour so get there in time to enjoy ! I did not have an opportunity to check out the pool or exercise room but it was probably nice. The lobby is very clean as are the rooms. I had to stay an extra night due to my flight being cancelled and they were very helpful in accomadating and I even got the same room.

Hotel has full room service and HD wide screen tvs. Breakfast is available at $9.99 and it is a buffet style and very worth it. All staff really go out of their way to be friendly and after a long day, it's nice to see a smile welcome you home. I would and will definitely stay here again.

  • Stayed: June 2013, traveled on business
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1  Thank txact
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GmbestFortMyers_FL, General Manager at Hilton Garden Inn Fort Myers Airport / FGCU, responded to this reviewResponded June 21, 2013

Well what more can we say other than a big Texas Thank you! What a great review!! ....Are you a secret travel writer?? That was awsome and we so look forward to seeing you again!

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Reviewed June 20, 2013

Nice Hotel. Good location. Close to mall, school and airport. Close to restaurants. Close to 1-75. There for a Basketball camp/Tournament.Most teams stay at this location. Breakfast however was a cost where as Home-wood suite right next door breakfast was free.

  • Stayed: June 2013, traveled on business
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Review collected in partnership with Hilton Garden Inn
1  Thank Patricia H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GmbestFortMyers_FL, General Manager at Hilton Garden Inn Fort Myers Airport / FGCU, responded to this reviewResponded June 21, 2013

Thank you for staying with us at the Hilton Garden Inn Fort Myers Airport / FGCU! Yes, we do host a lot of the Basketball teams that visit FGCU since we are the closest hotel to the university and also a sponser of the Eagles! Dunk City! and yes there is a small cost for breakfast but, ours includes a lot more than just a buffet, made to order omlets or eggs anyway you want them. Bacon, sausage and a huge selection of healthy choices for breakfast.
Our restaurant, the Garden Grille and Bar is open for Breakfast, Lunch and Dinner.
We look forward to seeing you all again soon!

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Reviewed June 18, 2013

I was staying here for a business trip and was immensely satisfied. The rooms were clean and a good size. The staff was extremely helpful and will definitely stay again if I travel to Ft. Myers in the future. It was quiet and I got plenty of sleep. The best part was breakfast. All the food staff are so pleasant and exactly what you want to wake up to. Jacob in particular was really hospitable. Check out isn't until noon and breakfast is even served until that time! I've never been anywhere that serves it that late. So convenient. And the food was really good as well, and coming by decent hotel breakfast food is difficult. I'll also mention it's a great location. Essentially walking distance to the town center right across the street where a mall and assortment of restaurants are located.

  • Stayed: June 2013, traveled on business
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1  Thank Ryan-UNF
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GmbestFortMyers_FL, General Manager at Hilton Garden Inn Fort Myers Airport / FGCU, responded to this reviewResponded June 20, 2013

Wow, thank you so much for sharing your experience with other travelers. We try really hard to make every guest and every stay here at the Hilton Garden Inn Fort Myers Airport / FGCU as comfortable and relaxed as possible. Offering breakfast later especially on weekends is just one of things we do because we are listening to great guests like you. Who take their own time to let us know what they appreciate in a great hotel and we very much appreciate your sharing with us and others. Oh, and by the way, the entire team here has seen your review and Jacob may have blushed a little when we applauded him for his efforts!! Thank you again and we look forward to seeing you the next time you are in Fort Myers!

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Reviewed June 12, 2013

Stayed for a night before our week to Sanibel..
Clean, great breakfast... best feature the shuttle can take you to the airport, to dinner at a local restaurant or to the local mall. PERFECT! They even let us check in early, always have to love that.

  • Stayed: June 2013, traveled with family
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1  Thank tish k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GmbestFortMyers_FL, General Manager at Hilton Garden Inn Fort Myers Airport / FGCU, responded to this reviewResponded June 14, 2013

Fantastic! got a Perfect on this one! Thank you so much for the review and your kind words about us. We hope you really enjoyed Sanibel and the beach! It is beautiful this time of year. We hope to see you back on your next visit to Fort Myers / Sanibel / Captiva!

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Reviewed May 30, 2013

Right off of I-75 and directly across from Gulf Coast Town Center, this hotel is run well and offers everything you'd want. Very close to the airport, as well as the beaches (and FGCU). Keep up the great work!

  • Stayed: May 2013, traveled as a couple
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Review collected in partnership with Hilton Garden Inn
1  Thank Paul D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GmbestFortMyers_FL, General Manager at Hilton Garden Inn Fort Myers Airport / FGCU, responded to this reviewResponded June 14, 2013

Well, Thank you very much! Our location and service are great reasons to come and enjoy a great area. And I promise we will keep trying to get to that "Totally Perfect!" Thanks again for choosing to stay with us at the Hilton Garden Inn Fort Myers Airport / FGCU.

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Reviewed May 25, 2013

We stayed at the Hilton Gardens Inn Fort Myers on May 16, 2013. The location is just minutes from RSW Airport and very easy to access. The room was very clean and comfortable. The staff welcomed us and they were very friendly and helped with information on restaurants. We will stay at this hotel again it is a good location and a very good price.

  • Stayed: May 2013, traveled as a couple
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1  Thank jim g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GmbestFortMyers_FL, General Manager at Hilton Garden Inn Fort Myers Airport / FGCU, responded to this reviewResponded June 14, 2013

Thank you very much for your review of our hotel and staff. We are so happy that you chose to stay with us and even happier that you enjoyed the location and comfort. We hope to see you again very soon! Happy Summer!

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Additional Information about Hilton Garden Inn Fort Myers Airport / FGCU

Address: 16410 Corporate Commerce Way, Fort Myers, FL 33913-8252
Phone Number:
Location: United States > Florida > Southwest Gulf Coast > Fort Myers
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Airport Transportation
Hotel Style:
#5 Romantic Hotel in Fort Myers
#8 Business Hotel in Fort Myers
#9 Family Hotel in Fort Myers
Price Range: $101 - $258 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Fort Myers Airport / FGCU 3*
Number of rooms: 164
Official Description (provided by the hotel):
The brand new Hilton Garden Inn Fort Myers Airport/FGCU is located in the heart of all of Southwest Florida's entertainment and attractions. The Hotel is half mile from Interstate 75 off of exit 28 Alico Road and one mile from the Southwest Florida International Airport. The recently built hotel offers 164 hotel rooms and over 1800 square feet of meeting space, as well as complimentary shuttle service to and from the Airport and a five mile radius of the hotel. ... more   less 
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Also Known As:
Hilton Garden Inn Fort Myers Airport / Fgcu Hotel Fort Myers

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