We had no internet activity at hotel nearby, called Holiday Inn Express, and Dawn did everything possible to get us a room using our Points. No room was available using points but she made one available for us since we had a problem with a partner facility. Dawn made sure a room was available as quickly as possible when we arrived early in the morning. Thanks to the cleaning staff, also, for doing that. Dawn and Nicole were excellent to work with. We did not want to stay further away from Red Sox park or the airport and they made the end of our Spring Training trip much better than we had been having. We have stayed in this hotel in earlier Spring Training visits and will definitely only stay here in the future. Great talking to Nicole about the Sox. Thanks again to a great hotel and great Customer Service. Go Sox!!More
- Free Wifi
- Pool