We arrived at the hotel a little after 6:00pm. We got to the front desk but there were nobody there. They have a sign instead saying, "Sorry, I am currently away from the desk assisting another guest. Dial "0" for immediate assistant". So, we did dial "0". We kept getting a message saying dial "0" for a assistance over and over. We called at least 5-6 times, but we couldn't get through. We waited for almost 30 minutes....we will be waiting longer if the housekeeper didn't show up. Then the front desk attendant finally came, she's an older lady, and instead of apologizing, she told us that we should have call. So, told her that we did 5-6 times and she kinda blame us that her phone or whatever she's using didn't ring. We dialed "0" again to show her that we did. Then she finally realized that it was her phone that didn't ring, then she apologized. If we didn't drive almost 3 hours that day and not too exhausted, I would definitely transfer to a different hotel. Anyway, at least our room was very nice and clean. We got a kitchenette, a good size refrigerator, microwave that didn't work that well, nice sized TV, and we got a swamp like view. We stayed here for 2 days. We came to Fort Myers to relax, but our first night was kind a disappointment because of the service we got. But we had fun checking out the beach and the town of Fort Myers.
- Official Description (provided by the hotel):
- The Candlewood Suites Fort Myers/Sanibel Gateway hotel conveniently located at Summerlin and Bass Roads, near Lee Memorial HealthPark and Lexington Country Club. This extended stay, all suite property is located near Fort Myers Beach and Sanibel-Captiva Island and is minutes from Everglades National Park, Manatee State Park, Tarpon Tournaments and just a short drive to Naples and Marco Island. At Candlewood Suites Fort Myers/Sanibel Gateway, we put the amenities where they really count in your room. Our guests can cook meals in their fully equipped kitchen, relax in the overstuffed recliner while watching movies from our free movie library. Business travelers will work more efficiently utilizing the executive desk with 2 separate phone lines and free high-speed and wireless Internet. Candlewood Suites Fort Myers/Sanibel Gateway provides our guests a free fitness center and a comfortable place to do laundry in our free guest laundry room. Candlewood Suites Fort Myers/Sanibel Gateway is located nearby to many local favorite restaurants. For those guests that prefer to dine in , a fully stocked Candlewood Cupboard provides breakfast, lunch, and dinner options, as well as sodas, snacks, and ice cream.Earn more with each night's stay! Priority Club Members earn points and rewards every day at the Candlewood Suites Fort Myers/Sanibel! ... more less
- Reservation Options:
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- Also Known As:
- Candlewood Suites Fort Myers Sanibel / Gateway Hotel Fort Myers