We just got back from 5 days in Fort Myers, and I decided I would write a review of this hotel because it was such an unusual experience. I use TripAdvisor a lot, but almost never review places afterward. I think I know when to listen to cautions, and when they might just be an outlier or have different expectations than we do, but I was wrong on this one! This hotel was rated so high, I ignored a couple of cautions about it being dark and dirty.
The staff was really hardworking and accommodating, but they are way understaffed, and could not possibly have kept this place clean, given their standard when you check in is to tell you that they only clean once a week. I was a bit surprised, but I am a big proponent of hotels being more conservative in how much laundry and cleaning they do, and often ask them not to change sheets and towels, so I was not immediately concerned. But this extends to all the public areas, and after 4 nights in our dark, minimalist room, I did wonder how heavy their cleaning was for the next person!
The halls were sprinkled with crumbs and bits of food, and when I asked the person at the desk if they vacuumed every day, she said "oh no, but if you think it needs it, let me know" -- so I did, and 2 days later they vacuumed!
I am torn about this place, because it really is about knowing what you are getting, and deciding what you need to make it a positive stay. I can really relate to those who say it is a great deal if you just want a decent place, minimal amenities, and access to a kitchen. It has all that (emphasis on minimal). What I learned is that what I personally want at this time in my life, is a much more pleasant surrounding, and think I will pay a bit more to get it. Even my husband, who has very basic needs, agreed that this was too minimal!
What you would need to decide before you book this place is whether you would rather pay a little more to get: housekeeping more often than once a week, clean public areas, a location that is not isolated from the sights, a pool that is not in a parking lot, and more natural light in your room. I am an early riser, and my husband sleeps later, so I am always looking for a place I can go with my book and coffee. They had a pleasant common lounge, or this place would have been intolerable for me since I am up at 6 or 6:30 and can't turn on the light!
I want to emphasize, they are what they say they are, I was just not prepared, and had just come from a Homewood Suites in Charleston which was fabulous. I think I can sum up by saying I am partial to Hilton brands, though usually stay in their less expensive chains like Hampton Inns, and though there are a few Holiday Inns I stay at whenever i am in those towns, I find that generally Holiday Inn brands are less consistent from place to place...and often are "tired", so I hesitate to try one unless they are much better rate. I tried this one based on the reviews, but won't return.
- Official Description (provided by the hotel):
- Discover all that Fort Myers and Sanibel Island has to offer at Candlewood Suites Fort Myers-Sanibel Gateway Hotel. The hotel is ideal for relocation apartment style living without the hassles of long term leases. Our condominium style hotel suites offer all of the amenities you will need for a weekend Ft. Myers or Sanibel Island Beach getaway or long-term lease. ... more less
- Reservation Options:
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- Also Known As:
- Candlewood Suites Fort Myers Sanibel / Gateway Hotel Fort Myers