We just spent a wonderful five nights at this "newly multi-million $" renovated resort. The hotel looks beautiful inside with new marble floors, new furniture, carpet, paint, decor in common area spaces and the rooms. We stayed in a King Studio Suite, waterside w/balcony. The view fabulous and a lovely living space for five nights. All of the above make this a very nice resort and area to visit (Sabibel and Captiva Island are just a few miles distance and can be seen from the resort). What makes this Resort special are the personnel who are employed here! Everyone (and I mean everyone) goes out of their way to make sure your every need or desire is taken care of. Some very special people we must mention are Peggy/Concierge, Eric/Front Desk and Phil/Bellman. Peggy greeted us as we arrived in the lobby and helped us with everything from dining, shopping, directions, etc. Very experienced, helpful, kind, warm person. One of the best Concierge we have met in all of our travels throughout America, Europe, Carribean, Canada, Puerto Rico, etc.. Eric/Front Desk made us feel so welcome when we checked in and made sure our room was exactly what we wanted and also filled our request for a portable refrigerator. Phil/Bellman was of great assistance with our luggage, filled our ice bucket, made suggestions on dining and oriented us with the hotel layout. We had one small problem in our bathroom and it was taken care of in a very timely manor. We even received an e-mail from Guest Services making sure that everything was fixed and that a 1,000 Marriott pts. were being credited to our Marriott Rewards Program. My final words are "a hotel is just a building, the employees are what make a GREAT hotel"! Thanks to all of the employees at this Marriott.
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- Also Known As:
- Sanibel Harbour Marriott Hotel Fort Myers
- Sanibel Harbour Marriott Resort And Spa
- Sanibel Harbour Hotel
- Sanibel Harbour Resort And Spa
- Sanibel Resort And Spa
- Sanibel Harbor Resort And Spa