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Holiday Inn Express Ft. Lauderdale Cruise-Airport
Ranked #28 of 128 Hotels in Fort Lauderdale
Hamilton, Bermuda
Level Contributor
36 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“1 Night Stay”
Reviewed January 27, 2014

We decided to stay here due to its proximity to the cruise port. Check-in process was a breeze and the staff were friendly. Our room was quite large and clean, which was all we needed for a 1 night's stay. We didn't get up early enough to use the breakfast facilities but I recommend this hotel to those who want a quick night's sleep before boarding a cruise ship.

  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank B3RMUD4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ExpressCC17, General Manager at Holiday Inn Express Ft. Lauderdale Cruise-Airport, responded to this review, January 28, 2014
B3RMUD4,
Thank you for taking the time to share your recent experience with others. It's nice to hear that our location worked well for you. However, I am sorry to hear that you missed our complimentary hot buffet breakfast... you would have enjoy it! The Holiday Inn Express Convention Center Cruise Port hotel is the perfect location for all travelers. We are surrounded by so many restaurants and shops... all within walking distance. Again, thank you and we hope to have you stay with us again soon!
Warmest regards,
Gloria Williams
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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840 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (135)
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Tennessee
Level Contributor
25 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed January 27, 2014

We stayed here for one night before a cruise. It was very convenient to the cruise terminal at Port Everglades. It was a bit crowded with most other guests staying there for the same purpose, so make reservations early. Hotel was clean and room was well laid out with plenty of counter space in the bath and bed areas. We will stay there again!

Room Tip: Book your room in advance.
See more room tips
  • Stayed January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Pat J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ExpressCC17, General Manager at Holiday Inn Express Ft. Lauderdale Cruise-Airport, responded to this review, January 28, 2014
Pat J.,
Thank you so much for taking the time to share your recent experience with others. We value you as a past guest in our hotel and I am so happy to hear that all went well. I will be sure and share the good news with the Team! The Holiday Inn Express Convention Center Cruise Port hotel is conveniently located for all travelers. We are just blocks from the cruise port entrance and the Broward County Convention Center. The Fort Lauderdale airport is only 3.5 miles away. Our Team strive daily to provide all guests with the excellent service they expect and deserve while staying with us. We look forward to your next visit. Please stop by the desk to
say, "hello"!

Warmest regards,
Gloria Williams
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London
Level Contributor
21 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed January 23, 2014

We had wonderful service at this Holiday Inn Express. The front counter receptionist did everything we expected and more for a busy place. She was able to meet our need to check in early, handled our bags thoughtfully and gave us directions and suggestions for lunch and dinner.
Also, Margaret was on top of everything needed for a good breakfast at a HIE and she did a great job of keeping everything needed for the many guests at the hotel. Later, she was also most pleasant as she drove us to the airport in the hotel shuttle. Great service from all the staff. A very good experience all round and we certainly will return. The area around the hotel had a wide variety of eating places and other goods you might need either going or coming on a cruise.
Only issue was that the TV had a short in the cable connection and needed a small adjustment.
Expect to pay more being so close to the cruise port! It is within walking distance for many of the docks.

Room Tip: King bed rooms have good space.
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  • Stayed January 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Douglas S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ExpressCC17, General Manager at Holiday Inn Express Ft. Lauderdale Cruise-Airport, responded to this review, January 28, 2014
Douglas S.,
Thank you for sharing your recent experience with others. It is such a pleasure to hear that all went well during your stay. I will share your kind words of compliment with Margaret and the rest of our Team. The staff work so very hard daily to ensure all guests are completely satisfied by providing them with a warm, clean and welcoming environment. We value you as a past guest and your comments are greatly appreciated. We hope to have you back with us
soon.
Warmest regards,
Gloria Williams
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tinley Park, Illinois
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed January 23, 2014

We chose this hotel because we wanted to be close to our cruise dock. I believe this was the closest. We landed at the airport and called the hotel when we were ready to get picked up. They were there in minutes. Pleasant driver and very nice front desk employee. Tamara could not have been more accommodating to our needs. There is a bus that you can hop on and hop off anywhere for a dollar. I would highly recommend staying there and will do so again when we cruise again.

  • Stayed January 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Anne G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ExpressCC17, General Manager at Holiday Inn Express Ft. Lauderdale Cruise-Airport, responded to this review, February 3, 2014
Anne G,
Thank you so much for sharing your experience while staying with us recently. It is nice to hear that all went well. I will be sure and share the good news with Tamara and the rest of our team. They all strive daily to provide the best service possible to all guests. Thank you for the recognition. The Holiday Inn Express Convention is the perfect location for all travelers as we are only 3.5 miles from the Fort Lauderdale airport and we are surrounded by so much great restaurants and shops... all within walking distance.
We hope to have you back with us soon.
Warmest regards,
Gloria Williams
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Hope, Pennsylvania
Level Contributor
223 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
Reviewed January 21, 2014

We had accidentally made reservations for a different Holiday Inn Express, but the manager was able to cancel that and get us rooms here with no penalty.

One minor glitch was that the alarm clock in the room was not set to the correct time, so we ended up waking up two hours early.

  • Stayed January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Michael A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ExpressCC17, General Manager at Holiday Inn Express Ft. Lauderdale Cruise-Airport, responded to this review, February 3, 2014
Michael J (Killing),
Thank you for taking the take to share your recent experience with others. We appreciate hearing from our past guests. It's nice to hear that you enjoyed your stay and found everything satisfying. Please accept my apology for the early alarm from your clock. The clocks and alarms are checked daily by staff to avoid situation like that. I assure you that extra steps will be taken to ensure future guests do not experience the same. We value you as a past guest and hope to have you back with us soon.
Warmest regards,
Gloria Williams
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London
Level Contributor
123 reviews
120 hotel reviews
common_n_hotel_reviews_1bd8 197 helpful votes
Reviewed January 20, 2014

Decidedly average HIE property. Check in agent, whilst very pleasant, was a bit clueless and assured me the room was well away from the elevator. Somewhat dumfounded to discover that it was in fact 2 steps away from the elevator. Was eventually allocated a room away from the elevator with a stunning view of a wall. I slept well but my primary complaint was the condition of the carpet which smelt like a mens locker room. The property looks as though it has been redecorated by a troop of monkeys. It is, however, conveniently located and does offer the usual free parking and internet.

Room Tip: Avoid the wall view rooms.
See more room tips
  • Stayed January 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Billyz11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ExpressCC17, General Manager at Holiday Inn Express Ft. Lauderdale Cruise-Airport, responded to this review, February 3, 2014
Billyz11,
We appreciate you taking the time to share your recent stay with others. Thank you for recognizing the staff's kindness and the fact that we offer complimentary breakfast and wireless internet to all guests. I am concerned however that you were not completely satisfied with your recent stay. I welcome an opportunity to speak with you in regards to the condition of your room. The team strive daily to keep our rooms clean, fresh and inviting. It saddens me to hear that we may have fallen short of providing you with this service while staying with us. I assure you that we will make the necessary steps to improve in these areas and not allow another guest to experience the same. In regards to our decor, please note that we received an award for our renovations from IHG and we proudly display our trophy in our lobby.
I welcome an opportunity to speak with you to discuss the details of the decor and the condition of your room. We value you as a past guest and hope to have you back with us in the future.
Warmest regards,
Gloria Williams
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Salt Lake City, Utah
Level Contributor
210 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
Reviewed January 15, 2014

Unfortunately my experience with Hi Express properties hasn't been the best. They seem to be over priced and the staff are usually stuffy. This property is no exception. The staff here are very stuffy and marginally rude. They act like its a Four Seasons property. From booking, to check in, to extending the stay, each interaction was miserable. Most things could not be handled without consulting a manager in another office. Free parking was a great plus, but let's face it the rooms are overpriced for what you get. Rooms were clean, housekeeping was exceptional. Breakfast was marginal, but does feature the signature cinnamon rolls. They have a shuttle, but it only goes to the airport, which is a shame as a convention center ride would have been nice when it was raining. In my eyes this should be a $100 property not a $215 property. Overall not bad at all, just priced too high. If I were the owner I would re-train the front desk staff.

  • Stayed January 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Asphaltman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ExpressCC17, General Manager at Holiday Inn Express Ft. Lauderdale Cruise-Airport, responded to this review, January 18, 2014
Asphaltman,
Thank you for taking the time to share your recent experience with others. We absolutely value you as a guest and your comments are important to us. It nice to hear that you were pleased with the cleanliness of your room, our free parking and overall you appear satisfied. However, I am concerned about the fact that you did not feel the staff was friendly and welcoming; also that our rates were higher than desired. Our daily goal is to provide all guests with a warm, friendly and welcoming atmosphere throughout their stay. To hear that we may have fail'd in providing you this service saddens me. I will share your concerns with the Team and action steps will be taken to ensure no other guest experience the same. Our hotel, like all other hotels, price our rooms based on day of the week, seasons, location and demand. January - February are our busiest months and thus rates will be higher than July-August which are our slowest months. I welcome an opportunity to speak with you further in regards to your concerns. Please feel free to contact me direct. It would be my pleasure to assist you with any future reservations.
Warmest regards,
Gloria Williams
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Ft. Lauderdale Cruise-Airport

Property: Holiday Inn Express Ft. Lauderdale Cruise-Airport
Address: 1500 SE 17th St, Fort Lauderdale, FL 33316-1702
Phone Number:
Location: United States > Florida > Broward County > Fort Lauderdale
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Wheelchair access Airport Transportation
Hotel Style:
#21 Romantic Hotel in Fort Lauderdale
#22 Business Hotel in Fort Lauderdale
#26 Family Hotel in Fort Lauderdale
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Ft. Lauderdale Cruise-Airport 2.5*
Number of rooms: 78
Official Description (provided by the hotel):
Discover the Holiday Inn Express Fort Lauderdale hotel, an unsurpassed option among hotels near the Broward County Convention Center, Port Everglades and the Fort Lauderdale Hollywood International Airport. We are located in the heart of it all and offer a 24 hour complimentary airport shuttle. We are located one block from the north entrance of Port Everglades. Dozens of great restaurants are within walking distance. Our premiere location is also just 2 blks. From the Broward County Convention Center and adjacent to two large shopping centers. For only $1.75 Per person, any guest may catch the bus to Fort Lauderdale Beach or to the Galleria Mall right from the front of our hotel! Enjoy a tour of the Venice of America on the Water Taxi. We are a 3 minute walk to the nearest stop. We are the closest Holiday Inn to the Las Olas Riverfront & Shops at Las Olas. Our beautifully appointed guest rooms are designed with your comfort in mind. Each room is equipped with the comforts of home-- in-room coffeemaker, hairdryer, refrigerator, microwave, iron/ironing board, 32'' remote controlled cable TV (70 channels with HBO), and complimentary WiFi. Enjoy a unique hot buffet breakfast experience at our new Express Start breakfast bar served every morning in our lobby from 6:30am-9:30am weekday and 6:30am-10:00am weekends. We feature a great selection of fruit, juices, cereals, bagels, muffins, omelets or scrambled eggs, bacon or sausage, yogurt, fluffy biscuits and hot pancakes. Relax in comfort in our 100% non-smoking facility. ... more   less 
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Also Known As:
Holiday Inn Express Ft. Lauderdale Convention Center-Cruise Hotel
Holiday Inn Ft Lauderdale
Holiday Inn Fort Lauderdale
Fort Lauderdale Holiday Inn

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