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“Once Again a Great Pre-Cruise Stay!”

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Holiday Inn Express Ft. Lauderdale Cruise-Airport
Ranked #30 of 128 Hotels in Fort Lauderdale
Certificate of Excellence
Greenville, North Carolina
Level Contributor
125 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 123 helpful votes
“Once Again a Great Pre-Cruise Stay!”
Reviewed September 16, 2013

I had stayed at this HIEX several years ago prior to a cruise and found it perfect for a pre-cruise hotel. Since my last visit they have done a complete renovation and it is "Mahvelous"! Really looks nice and the staff is nicer, if that's possible! From the shuttle driver to the front desk everyone is pleasant, friendly and helpful. Location is fantastic for restaurants and a place to purchase some wine to take on board. We had breakfast with our family who live locally at Einstein's Bagels across the street, so we didn't have the HIEX breakfast, but it looked nice.

The bathroom was spotless, the bed was comfortable, plenty of towels and the room was quiet for a good night's sleep. Would definitely stay here again for a pre-cruise night.

  • Stayed September 2013, traveled as a couple
    • Value
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Helpful?
2 Thank grana103
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ExpressCC17, General Manager at Holiday Inn Express Ft. Lauderdale Cruise-Airport, responded to this review, October 11, 2013
Granna103,
Thank you for sharing your experience with others. We appreciate your repeat business and it's so nice to hear that we were even better than your last satisfied visit. The staff work so very hard daily to ensure all guests enjoy a clean, fresh, warm and friendly environment.
I hope to have you stay with us again soon and please stop by the desk to say, "hello"!
Warmest regards,
Gloria Williams
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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845 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (136)
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Austintown
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed September 12, 2013

We stayed at this location the night prior to a cruise from Miami. Very courteous, helpful staff. Clean rooms. Very conveniently located to stores and restaurants. The trolley runs from the hotel to the beach and the mall all day (until 7:30 p.m I believe). Its .50 per person and very convenient. If you are out later the bus travels that route as well for ($1.50 per person) We did not rent a car and used the trolley and bus and were able to get to the beach, to dinner and do some shopping. The hotel staff was very knowledgeble with any questions we had. Free shuttle servce to hotel from the airport as well. I would definitely recommend this hotel and I will be staying there again.

  • Stayed August 2013, traveled with family
    • Value
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Helpful?
2 Thank Kim T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ExpressCC17, General Manager at Holiday Inn Express Ft. Lauderdale Cruise-Airport, responded to this review, September 13, 2013
Kim T,
Thank you so much for taking the time to share your recent experience with others. It's so nice to hear that your stay was enjoyable. Your kind words of compliment will be shared with our staff. They strive daily to provide all guests with the exceptable service you received. Our location is perfect for all travelers. As you've mentioned the trolley is most convenient for getting to the beach, dining and shopping! We are only 3.5 miles from the Fort Lauderdale International Airport and our shuttle service to and from is offered 24 hours. I look forward to your next visit and please stop by the desk to say "hello".

Warmest regards,
Gloria Williams
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Upper Island Cove
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed September 11, 2013

We stayed at this hotel 2 days prior to and 2 days at the end of cruise. The staff were very pleasant and friendly and ever so helpful with things of interest to us around the area like places to dine, water taxi, shuttle and trolley info and so much more. Complimentary breakfast was excellent, rooms were very clean with comfy bed,hotel overall was very clean. Would highly recommend this hotel,rates are great and the service is even greater.

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
3 Thank JudyM466
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ExpressCC17, General Manager at Holiday Inn Express Ft. Lauderdale Cruise-Airport, responded to this review, September 13, 2013
JudyM466,
Thank you for your kind words of compliment. We value you as a guest and your comments are very important to us. It is so nice to hear that your recent stay was a pleasant one. I will share the good news with our staff. They strive daily to provide all guests with excellent service, clean rooms and a warm friendly environment. Our location is perfect for all travelers. We are just blocks from the Port Everglades entrance and the Broward County Convention Center. Our complimentary breakfast is like no other and I am so glad you enjoyed it. I hope to meet you during your next visit. Again, thank you so much!

Warmest regards,
Gloria Williams
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Oklahoma City
Level Contributor
153 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 93 helpful votes
Reviewed September 7, 2013

The hotel is in a great location and the check in clerk was very nice. I was given a nice bag with 2 bottles of water and some snacks for being a platinum elite member of the priority club.
The hotel looks like it was renovated with some nice furnishings and the bed was very comfortable.
The only negative is the bathroom was not very clean with hair left on the tub and shower curtain and the hallways looked like they could be cleaner and maybe even some touch up paint.

  • Stayed August 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank Bluehcky
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ExpressCC17, General Manager at Holiday Inn Express Ft. Lauderdale Cruise-Airport, responded to this review, September 9, 2013
Bluehcky,
Thank you for your review and for including the good and the areas of opportunities to improve. I am pleased to know that you found our check-in staff quick and efficient and our beds comfortable. While I am pleased with the good comments, I value the negative comments; as this gives us the opportunity to improve upon. I sincerely apologize for the shortcomings you may have experienced during your recent stay with us. As we contine to strive for excellence in customer service and cleanliness, we maintain the ideal of keeping guest satisfaction as our top priority. Your feedback will be shared with the appropriate people that can help us make a difference and ensure our valued guest needs and expectations are met in the future. I also welcome the opportunity to speak with you in regards to your experience. Feel free to contact me direct.

Thank you again for your review and I hope to have an opportunity of welcoming you back again soon.

Warmes regards,
Gloria Williams
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fort Pierce, Florida
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed September 4, 2013

Short walk from the hotel to the water taxi which is a great way to see Fort Lauderdale, hope on and off at different places. It is also just around the corner from the cruise terminal, you could probably walk to it from the hotel. Just walk up the street from the hotel to the bridge and you can look over and see all the cruise ships in port. We only stayed one night but enjoyed it. Breakfast was good. Would stay there again and recommend it.

  • Stayed August 2013, traveled as a couple
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Susan L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ExpressCC17, General Manager at Holiday Inn Express Ft. Lauderdale Cruise-Airport, responded to this review, September 23, 2013
granna103,
Thank you for your repeat business and for the kind words of compliment. It is nice to hear that you recognize the great changes in our appearance and service since your last visit. The staff strive daily to provide all guests with a warm, friendly, clean and welcoming environment. I am happy to hear that we were successful during your stay. I will share the good news with the Team!
Please stop by the desk during your next visit and say, "hello"! It would be my pleasure to meet you.

Warmest regards,
Gloria Williams
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bellingham, Washington
Level Contributor
26 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed September 3, 2013

Stayed at this hotel at the end of cruise. Staff were very helpful finding places to eat.. Shuttle was good for taking to airport. Rooms need upgrading and cleaning. Reminder ask for a better room next time

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sanjay R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ExpressCC17, General Manager at Holiday Inn Express Ft. Lauderdale Cruise-Airport, responded to this review, September 4, 2013
Sir0927,
Thank you for your comments in regards to your recent stay with us. It's nice to hear that our staff provided good service and that our location worked out for your post-cruise needs. We value you as a customer and your comments are very important to us. I welcome the opportunity to speak with you in regards to the room you occupied during your stay. All of our rooms were totally upgraded within the last 2 years and it concerns me to hear that you did not experience a clean, fresh, updated room during your stay. I hope to have the opportunity to speak with you soon as I look forward to having you back with us in the future. Allow me to assist you personally with your next reservation request.

Sincerely,
Gloria Williams
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tel Aviv, Israel
Level Contributor
51 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed August 31, 2013

I stayed in this hotel with the family for one night arriving after a 16 hour flights to relax and get energy for the cruise we embarked on the morning after.

The main factor for booking this hotel was its fantastic near location to the port. only 2 minutes by taxi!!

and if you still want to do more in the night before - you have lots of options ( resturants , starbucks , or even take a unic san-fransisco style 50 cent per person to the cityenter) just be aware the heat during july...

The hotel was clean , air condition worked as it should , breakfest was basic but who need more ? and the reception stuff was very friendly.

The only issue they can improve - there pick up service from the airport - you must ring them on arrival instead of providing direct phone in the designated pick up pier at the airport and waiting time was more than 20 minutes so we took a taxi to the hotel.

In Total - A very good spot to start before going to the cruise.

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Lior B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ExpressCC17, General Manager at Holiday Inn Express Ft. Lauderdale Cruise-Airport, responded to this review, September 2, 2013
Liorb,
Thank you so much for your kind words of compliment! It is nice to hear that our location worked well for you during your recent visit to Fort Lauderdale. The Holiday Inn Express Convention Center Hotel is conveniently located for all travelers. As you mentioned, we are the perfect spot for pre/post cruisers. I will share your good news with our staff. They strive daily to provide all guests with the excellent service they expect and deserve while staying with us.
I hope to have you stay with us again in the near future and please stop by the desk to say, "hello". Thanks again and enjoy your week!
Warmest regards,
Gloria Williams
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Ft. Lauderdale Cruise-Airport

Property: Holiday Inn Express Ft. Lauderdale Cruise-Airport
Address: 1500 SE 17th St, Fort Lauderdale, FL 33316-1702
Phone Number:
Location: United States > Florida > Broward County > Fort Lauderdale
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Wheelchair access Airport Transportation
Hotel Style:
#21 Romantic Hotel in Fort Lauderdale
#22 Business Hotel in Fort Lauderdale
#26 Family Hotel in Fort Lauderdale
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Ft. Lauderdale Cruise-Airport 2.5*
Number of rooms: 78
Official Description (provided by the hotel):
Discover the Holiday Inn Express Fort Lauderdale hotel, an unsurpassed option among hotels near the Broward County Convention Center, Port Everglades and the Fort Lauderdale Hollywood International Airport. We are located in the heart of it all and offer a 24 hour complimentary airport shuttle. We are located one block from the north entrance of Port Everglades. Dozens of great restaurants are within walking distance. Our premiere location is also just 2 blks. From the Broward County Convention Center and adjacent to two large shopping centers. For only $1.75 Per person, any guest may catch the bus to Fort Lauderdale Beach or to the Galleria Mall right from the front of our hotel! Enjoy a tour of the Venice of America on the Water Taxi. We are a 3 minute walk to the nearest stop. We are the closest Holiday Inn to the Las Olas Riverfront & Shops at Las Olas. Our beautifully appointed guest rooms are designed with your comfort in mind. Each room is equipped with the comforts of home-- in-room coffeemaker, hairdryer, refrigerator, microwave, iron/ironing board, 32'' remote controlled cable TV (70 channels with HBO), and complimentary WiFi. Enjoy a unique hot buffet breakfast experience at our new Express Start breakfast bar served every morning in our lobby from 6:30am-9:30am weekday and 6:30am-10:00am weekends. We feature a great selection of fruit, juices, cereals, bagels, muffins, omelets or scrambled eggs, bacon or sausage, yogurt, fluffy biscuits and hot pancakes. Relax in comfort in our 100% non-smoking facility. ... more   less 
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Also Known As:
Holiday Inn Express Ft. Lauderdale Convention Center-Cruise Hotel
Holiday Inn Ft Lauderdale
Holiday Inn Fort Lauderdale
Fort Lauderdale Holiday Inn

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