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“Great place to stay before your cruise”

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Holiday Inn Express Ft. Lauderdale Cruise-Airport
Ranked #34 of 127 Hotels in Fort Lauderdale
Certificate of Excellence
Reviewed April 8, 2013

This is a great hotel. Their front desk staff is extremely friendly and upon checkin we were given a Priority Club member welcome bag which contained snacks, two bottles of water, etc. Very nice touch! Their rooms are lovely and very clean.

Shuttle to the Port for our cruise the next day went very smoothly - all very organized.

Definitely can recommend this hotel.

  • Stayed: March 2013, traveled as a couple
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1  Thank DittoExeter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ExpressCC17, General Manager at Holiday Inn Express Ft. Lauderdale Cruise-Airport, responded to this reviewResponded April 13, 2013

DittoExeter,
Thank you so much for sharing your recent experience with others. It is such a pleasur to hear that you were satisfied with our hotel and service provided. Our staff strive daily to prepare all guests with the excellent service and clean rooms they expect and deserve while staying with us. I will share your kinds words of compliment with them.
Our location is great for all travelers as we are surrounded by so many great restaurants and shops... all within walking distance. We are only 3.5 miles from the airport and blocks from the cruise port entrance.
I welcome you back to our hotel in the future and please remember to say "hello".
Warmest regards,
Gloria Williams
General Manager

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621 - 627 of 871 reviews

Reviewed April 4, 2013

We stayed prior to cruising in March. The location to cruise port is a few minutes taxi ride.
Airport shuttle took 40 minutes. Veronica was extremely friendly and helpful.
Check in was friendly.
The breakfast area seemed too small for the amount of people. Was there at 9:20 and there were no cinnamon rolls. I checked back about 10 min later, still none. At 9:45 still none so thought I'd have pancakes, nope, was told they won't put any more out after 9:30.
Internet was so Sporatic when able to connect it may last a couple of minutes or after calling to desk it lasted an hour or so. But alas it stopped again and again.
No cinnamon rolls at 8:15 went back at 8:30 again none. Was told maybe later. Called down at 8:45 was told truck didn't make it, maybe later before 10.
Very nice rooms with fridge, microwave, comfy beds.
Internet was non existent the 2nd day. There is no LAN line to connect an Ethernet cable, maybe that would have helped with connection?
This location is very convenient to shops and cruise port. This is why we chose this hotel. We would probably stay again if the price is better than other area hotels. But as with most hotels in Fort Lauderdale they know they are going to get the cruise business and so only do what's expected and no more.

  • Stayed: March 2013, traveled with family
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Thank NiecyMc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Express Ft. Lauderdale Cruise-Airport, responded to this reviewResponded April 24, 2013

Dear NiecyMc,

Thank you for taking the time to write your review following your recent stay. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We are glad to read you liked the rooms and found the beds comfortable. I am sorry about your breakfast experience. We are working hard to ensure that our breakfast service meets our guests expectations and value your feedback.

Thank you for staying with us and we hope to have an opportunity to serve you again.

Sincerely,

Connie D
Case Manager
IHGCare

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Reviewed March 26, 2013

From the free pick-up at he airport in a short waiting time(call when you have your bags...airport phone by baggage). To the wonderful, helpful reception at the front desk, to the free hot/cold breakfast, the friendly staff, close to all types of restaurants fast food locations, local bus stops by the hotel, a great sports bar (Duffy's), in walking distance, and also the closest to the Port of Everglades. (Cruise shuttle is $8.00a person or get a cab for around $12.00. ). The room was fantastic. A nice size bar fridge, microwave, coffee maker, a great pillow top mattress, large flat LG screen, very comfortable room. This is our second booking here and anytime we cruise from Fort Lauderdale, we will stay here!

Stayed: March 2013, traveled as a couple
2  Thank Richard L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ExpressCC17, General Manager at Holiday Inn Express Ft. Lauderdale Cruise-Airport, responded to this reviewResponded March 28, 2013

Bluejaycrazy,
Thank you so much for your kinds words of compliment. It is such a pleasure to hear that we were successful in providing you with the kind of service you expect and deserve while staying at the Holiday Inn Express. The staff work so very hard to ensure that our guests experience a warm, inviting, clean and fresh hotel during their stay. I will share your comments with our TEAM. Our location is perfect for all travelers as we are located just minutes from the airport, convention center, cruise port and the beach! We are within walking distance to so many great restaurants and shops.
I hope to have you stay with us again soon. Please remember to say "hello"!
Warmest regards,
Gloria Williams
General Manager

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Reviewed March 22, 2013

This HIE is clean and has a boutique feel to it. Well apointed rooms with modern furniture. Free breakfast and lots of dining options all within walking distance. Plenty of last minute shopping options across the street.Just 2 blocks from the Port Everglades. Walk to the bridge and see your ship before you board. Shuttle to Port available or hail a cab and get there quicker and cheaper. The only downside - no pool for the kids.
Very friendly and helpful staff who are used the confused and travel battered cruise crowd. A fine choice for before and after cruise. Close to FLL airport as well. Great value for the price. I stayed on rewards pre cruise.

  • Stayed: March 2013, traveled with family
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1  Thank CD R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ExpressCC17, General Manager at Holiday Inn Express Ft. Lauderdale Cruise-Airport, responded to this reviewResponded March 24, 2013

CD R,
Thank you for sharing your experience with others. It is nice to hear that our location worked well for you. We are the perfect location for pre/post cruisers as well as other travelers as we are just 3.5 miles from the airport and the beach is 1.5 miles east of us. The Broward County Convention center is blocks away and we are surrounded by so many restaurants and shops.... all within walking distance.
I will share your kind words of compliment with my staff. We strive daily to provide our guests with the excellent service they expect and deserve while staying with us. I am happy to hear we were successful during your recent stay.
I look forward to your next visit and please remember to "say hello".

Warmest regards,

Gloria Williams
General Manager

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Reviewed March 20, 2013

This Holiday Inn Express is VERY close to the Ft Lauderdale Cruise Terminal. Restaurants, liquor store, drug store are all in close proximity to the hotel. We have stayed here prior to 3 cruises and have never had a bad experience or a bad room. The staff is very accomodating and friendly. The free breakfast offered in the morning is quite sufficient and well prepared. A shuttle is offered to the cruise terminal as well as taxi's. I suggest a taxi due to the possibility of many stops before getting to your ship. There are as many as 8 ships in port at a time. If you arrive prior to a room being available, there is a secure room to store your luggage. If a shuttle is needed, make sure you inform them when you check in, as the shuttle fills up fast. There are a number of restaurants to go to until a meal until your room becomes available. The rooms are very clean. The fitness center is impressive and easy accessible. A free 24 hour airport shuttle is offered for pick up and delivery to the Ft Lauderdale airport. Also let them know early that you need a shuttle. We will continue to use this hotel when we cruise from Ft Lauderdale. There is NO swimming pool at this location. It is indicated below that there is. I accidently hit the rating button and cannot undo it.

  • Stayed: March 2013, traveled with family
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2  Thank Aeroman089
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ExpressCC17, Manager at Holiday Inn Express Ft. Lauderdale Cruise-Airport, responded to this reviewResponded March 21, 2013

Aeroma089,
Thank you so much for your comment. What a pleasure it is to hear from our repeat guests.
I will absolutely share your kind words with my staff. They work so very hard daily to prepare for our guest arrivals.
Our location is perfect for the pre/post cruisers as well as other travelers. We are surrounded by so many restaurants and shops... all within walking distance. The beach is only 1.5 miles away (over the bridge) and the airport is 3.5 miles from the hotel.
I look forward to your next visit and please don't forget to say, "hello"!
Sincerely,
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 19, 2013

I booked this hotel for several reasons... First of all, it's location. This Holiday Inn Express is located only a mile or so from Port Everglades, the cruise ship terminal. It is also within walking distance to several good restaurants and shopping. Another reason we booked this hotel was price. The price was a little more expensive than some of the no-name nearby hotels, but less expensive than most of the every-day chain hotels! Included with the price was a continental breakfast that included fresh fruit, scrambled eggs, sausage patties, muffins, toast, etc.

Our Experience... We flew into the Fort Lauderdale airport and called the hotel, asking for shuttle service. We waited about 30 minutes for the shuttle to arrive, then rode for about 15 minutes back to the hotel. The driver was very nice and friendly! We walked into the small lobby and was greeted by the desk staff, who was also very friendly and outgoing! He had us laughing within seconds of meeting him! He also recommended a few good local restaurants, all within walking distance. We took the elevator up to the 4th floor and walked down the newly remodeled hallway to our newly remodelled room. Our room was a little smaller than what we're used to staying in, but it was clean! Everything was in it's place and felt welcoming. We stayed only one night, and was boarding a cruise ship the next day. Unfortunately, the hotel shuttle would not take us to the cruise terminal. Instead, we were told they use a 3rd party transportation service which costs $15 per person. That is outrageous for only going a little more than a mile! Instead, we called for a taxi who took us to the cruise terminal for only $10 total!

Will we stay there again? Probably, if we're going on a cruise. If we are on vacation, and need a place to stay for several nights, we will stay closer to the beach.

Room Tip: Unfortunately, no rooms have very good views. Our room was on the west and looked out to another ho...
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  • Stayed: February 2013, traveled with family
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Thank CaribbeanJunkie816
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ExpressCC17, General Manager at Holiday Inn Express Ft. Lauderdale Cruise-Airport, responded to this reviewResponded March 21, 2013

Caribbean Junkie,
Thank you so much for sharing your experience with others. It is a pleasure to hear that our location worked well for your recent stay. I will share your kind words of compliment with my staff. We offer a hot buffet breakfast complimentary and it's nice to hear that you enjoyed it!
Please note that the shuttle service to the port from the hotel is an option. ACE Tours charges $8 per person. They offer return trips after your cruise... back to the airport and that combined fee may be $15. However, taxi's are available and the average cost to the cruise port from our hotel is $10 per taxi. Our front desk staff is always available to call the taxi for our guests and it normally takes 5-10 minutes to arrive.
I certainly hope that you will return to our location and look forward to meeting you.
Warmest regards,
General Manager

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Reviewed March 18, 2013

The location is perfect for access to the Port Everglades cruise port. You could walk over to board your ship if you did not have too much luggage. For $7.00 you can hop on the shuttle with your baggage. Lots of dining options within a very short walk. Starbucks, ice cream, seafood, burgers you name it. Neighbourhood overall feels very safe.

Rooms were clean. Breakfast was OK. No onsite pool but they offered a shuttle to a pool at a sister property nearby. The WIFI did not work for me and that is unusual for a Holiday Inn. Tech support never got me working and another hotel guest told me he had the same issues.

Free shuttle to the airport. It was a nice van and the driver was good and it came to pick us up very quickly.

I found the room price was very high for a Holiday Inn but I guess the location is prime for the cruise port and the services provided by the staff were top notch.

  • Stayed: March 2013, traveled with family
    • Value
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Thank Mike D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ExpressCC17, General Manager at Holiday Inn Express Ft. Lauderdale Cruise-Airport, responded to this reviewResponded March 21, 2013

Ottawa1546,
Thank you for sharing your experience with others. We appreciate your kind words of compliment. My staff strive daily to prepare for our guest arrivals and it's nice to hear that their efforts to provide excellent customer service has been recognized.
Our guests have options for transportation to the cruise port and certainly the taxi is less expensive. Shuttle service is provide by ACE Tours at 10:30, 11:30 and 12:30 @ $8 per person. Our front desk staff is always available to assist with calling a taxi for our guests whenever they choose to leave for the port.
I hope to have you stay with us again soon and be sure and say, "hello".
Warmest regards,
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Ft. Lauderdale Cruise-Airport

Address: 1500 SE 17th St, Fort Lauderdale, FL 33316-1702
Phone Number:
Location: United States > Florida > Broward County > Fort Lauderdale
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Wheelchair access Airport Transportation
Hotel Style:
#21 Romantic Hotel in Fort Lauderdale
#22 Business Hotel in Fort Lauderdale
#25 Family Hotel in Fort Lauderdale
Price Range: $118 - $340 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Ft. Lauderdale Cruise-Airport 2.5*
Number of rooms: 78
Official Description (provided by the hotel):
Discover the Holiday Inn Express Fort Lauderdale hotel, an unsurpassed option among hotels near the Broward County Convention Center, Port Everglades and the Fort Lauderdale Hollywood International Airport. We are located in the heart of it all and offer a 24 hour complimentary airport shuttle. We are located one block from the north entrance of Port Everglades. Dozens of great restaurants are within walking distance. Our premiere location is also just 2 blks. From the Broward County Convention Center and adjacent to two large shopping centers. For only $1.75 Per person, any guest may catch the bus to Fort Lauderdale Beach or to the Galleria Mall right from the front of our hotel! Enjoy a tour of the Venice of America on the Water Taxi. We are a 3 minute walk to the nearest stop. We are the closest Holiday Inn to the Las Olas Riverfront & Shops at Las Olas. Our beautifully appointed guest rooms are designed with your comfort in mind. Each room is equipped with the comforts of home-- in-room coffeemaker, hairdryer, refrigerator, microwave, iron/ironing board, 32'' remote controlled cable TV (70 channels with HBO), and complimentary WiFi. Enjoy a unique hot buffet breakfast experience at our new Express Start breakfast bar served every morning in our lobby from 6:30am-9:30am weekday and 6:30am-10:00am weekends. We feature a great selection of fruit, juices, cereals, bagels, muffins, omelets or scrambled eggs, bacon or sausage, yogurt, fluffy biscuits and hot pancakes. Relax in comfort in our 100% non-smoking facility. ... more   less 
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Also Known As:
Holiday Inn Express Ft. Lauderdale Convention Center-Cruise Hotel
Holiday Inn Ft Lauderdale
Holiday Inn Fort Lauderdale
Fort Lauderdale Holiday Inn

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