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TownePlace Suites Fort Lauderdale West
Ranked #75 of 128 Hotels in Fort Lauderdale
GreenLeadersGold level
Reviewed January 12, 2014

Our stay at this hotel was the first leg of our visit to Florida. Jasmine (I think that's her name) was pleasant and helpful at check in. We were disappointed to find the pool closed during our stay. We did, however take advantage of an activity posted in the lobby. The 3rd Annual Stone Crab and Seafood Festival at Esplandade Park in downtown Fort Lauderdale. We enjoys some local entertainment and food. We also got to walk down Las Olas Boulevard while downtown.

  • Stayed: January 2014, traveled as a couple
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1  Thank Chetley63
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviews (174)
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104 - 110 of 174 reviews

Reviewed December 31, 2013

Make sure you have plenty of time to check in - despite having reserved 2 weeks ahead of my stay, I was told upon arrival, "I'll check if there is a room available". Travelling with small children, having to wait 45 minutes to check in while staff obviously scrambled to make a room ready was difficult.
The room in building two was in dire need of renovation and the breakfast room is dingy.
Breakfast is limited to cold cereal and breads, muffins and pastries were vending machine standard.
I have stayed at other Marriott family locations and none were as poor as this - my 12 year old summed it up eloquently, "how come we didn't stay at a Hilton?" - next time we will

  • Stayed: December 2013, traveled with family
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2  Thank Andrew L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 4, 2013 via mobile

Stayed one night prior to a cruise- hotel staff said it was close to the terminal- 30 minutes and a $50 cab ride later we arrived at the cruise terminal. Back to the hotel property... Building two is across the parking lot and is dark, fowl smelling, and creepy. The toilet ran all night long. There was a mysterious white substance all over the remote control. There was an ant infestation in the bathroom (the staff was gracious enough to stop by and spray.) The general location is sketchy at best- I wouldn't venture out alone after dark. I've stayed in Marriott properties all over the country and this was terrible. The only redeeming quality was the friendliness of the front desk staff. I have pictures of the remote and the ants that is will post as soon as I can figure out how.

Stayed: October 2013, traveled as a couple
4  Thank Ginger2074
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TownePlaceLauderdale, General Manager at TownePlace Suites Fort Lauderdale West, responded to this reviewResponded December 19, 2013

Thank you for taking the time to write a review,

I would like to apologize. At the time of your stay, we were in the middle of a renovation and I understand your frustrations. With all the problems that arose on your overnight stay, I must reiterate that we have gone through a full renovation and the improvements are complete. We take all of our guest reviews seriously, whether they are good or bad. I am confident the hotel has been much improved since your stay and we look forward to serving all our guests.

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Reviewed October 16, 2013

For my job, when I travel I tend to drive quite a bit. Being able to access local major highways are a must, and I have to say that this particular TownePlace Suites is in a good location. The hotel was right smack in the middle between the I-95 and the Florida turnpike. There were also a couple of other things that I liked- I had a very early flight and they let me check in early. Plus, the staff from the front desk to the cleaning staff were all very friendly. The hotel was very clean, and it also seems they are still making improvements. The one draw back was the pool area, which was a little on the small side. Plus, the pool could have been a bit cleaner. Otherwise, the lobby looked great and the free lemonade and coffee was a nice little perk!

  • Stayed: October 2013, traveled on business
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2  Thank Scott S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 6, 2013

during my summer vacations past 2 days in this nice hotel, a great location with a very profesional service. the rooms have all you can need and more with free wifi and more. If you are planinig a long stay in the town this is a good option. Totally Recomend

  • Stayed: August 2013, traveled with family
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2  Thank Alvaro S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 2, 2013 via mobile

I've stayed at many Towneplace hotels and they have always been great. As a long term facility, I would stay if the price were a little lower. Since I live in hotels, I look at many factors. Price is not always the main one, but in this case I do feel if the price were lower it may attract lots more business for longer terms clients. If that's what they want. If not, the overall score I'd give it is 5 on a 1-5 scale. Great customer service oriented staff, right next to ft laud executive airport.

  • Stayed: September 2013
    • Cleanliness
3  Thank Robbie Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 19, 2013

We stayed here over the weekend for a wedding and I must say it was a good value. They offer a continental breakfast, late check outs and easy check in. The hotel is ideal for someone with a family. Housekeeping comes around 2pm in the afternoon and pretty much only changed towels. I though to myself what a waste of water when our housekeeper put 1 plate and ran the dishwasher on heavy wash. I stopped the washer and just hand washed it myself. Other then that everyone was really friendly and this stay was uneventful. Good Value for what you receive.

Room Tip: Higher floors away from stairs
  • Stayed: August 2013, traveled with family
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1  Thank LIKETOTRAVEL125
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TownePlaceLauderdale, General Manager at TownePlace Suites Fort Lauderdale West, responded to this reviewResponded August 30, 2013

Dear guest,

We strive to provide you with the best possible service, and when you feel that it fails to meet your expectations, it's important for us to know. I have addressed your housekeeping concerns with the appropriate departments. We do make every effort possible to ensure our suites are of the highest quality and standard. Your patronage is important to us, and we hope that you'll continue to give us opportunities to serve you.

Safe travels!

Denise Bushover
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about TownePlace Suites Fort Lauderdale West

Address: 3100 W Prospect Rd, Fort Lauderdale, FL 33309-2558
Phone Number:
Location: United States > Florida > Broward County > Fort Lauderdale
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#35 Business Hotel in Fort Lauderdale
Price Range: $87 - $220 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — TownePlace Suites Fort Lauderdale West 2.5*
Number of rooms: 94
Official Description (provided by the hotel):
Welcome to the TownePlace Suites by Marriott Fort Lauderdale. This extended stay hotel offers apartment-style hotel suites that are ideal for relocations, business travel or long vacations. Start your morning off right with a complimentary hot breakfast or take advantage of our 24 Hour Fitness Center. Our suites offer Complimentary Wifi, spacious living space, 32" flat screen televisions, and full kitchens for making your own delicious meals. Conveniently located near the beach, Fort Lauderdale International Airport, and shopping centers, the TownePlace Suites is the ideal spot for extended stays and short getaways. ... more   less 
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Also Known As:
Towneplace Suites Fort Lauderdale West Hotel Fort Lauderdale
Fort Lauderdale Towneplace Suites

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