I had a rather unpleasant experience at this hotel.
On day 1 I saw a car in the hotel car park that was chocked up on bricks, and it had no wheels. Not entirely sure if it was a theft, but it was not a good look.
The hotel is old and the carpets and rooms are dirty. The bed made me itchy, and the towels were stained and dirty. The internet didn't work sporadically, and when it did was extremely slow, which is bad for a business trip. When I phoned for technical support, the cordless phone ran out of battery mid call, even though it had been charging the whole time.
One day when I went downstairs the trunk of my car was opened, and I was told there was no security footage of the car park.
The balcony door did not open properly (although there is no reason to go out on the balcony anyway)
The hotel is located next to a trailer park and a train line.
It is however quite close to some restaurants and a shopping centre which is good.
The service was sporadic. Some staff were good, others were useless.
The lobby is quite nice with the waterfall but the rooms and carpets really need a refurb.
The level of quality is more like a motel than a Sheraton hotel...
- Official Description (provided by the hotel):
- The Sheraton Suites Cypress Creek Fort Lauderdale Hotel is located only a short drive from the Fort Lauderdale-Hollywood International Airport (FLL) and many exciting things to do in Fort Lauderdale. Sheraton Suites Fort Lauderdale at Cypress Creek operations were impacted by Hurricane Irma’s recent passage through our area. While the impact to the hotel is aesthetic in nature, for the comfort of our guests we have temporarily closed. Meeting and event space on our lobby level will be reopening on October 30th and guestrooms will be available for reservations beginning November 24th . The hotel will continue higher floor remediation through December but anticipate no guest disruption. Please don’t hesitate to contact us with any additional questions and we look forward to welcoming you back very soon. ... more less
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- Also Known As:
- Sheraton Suites Cypress Creek Ft. Lauderdale Hotel Fort Lauderdale
- Sheraton Hotel Fort Lauderdale
- Sheraton Fort Lauderdale
- Fort Lauderdale Sheraton