This Sheraton is certainly showing her years. Some of the rooms lack items of furniture and the infrastructure was showing strain. Occasionally, elevators went by floors without stopping, and later in my stay, the rear bank had a sign asking hotel guest to go around to the front. At supper, the computer system went down, requiring the wait staff to take billing information on slips of paper. The toilet blocked twice, and the atrium leaked.
HOWEVER, the staff was outstanding. Despite technical chaos, they managed to go about their work both diligently and with an upbeat attitude that made dealing with them a pleasure. I understand the hotel is planning a major renovation, but I hope they recognize what a gem they have in this group of dedicated professionals and make an effort to keep them throughout the physical remodeling.
- Official Description (provided by the hotel):
- The Sheraton Suites Cypress Creek Fort Lauderdale Hotel is located only a short drive from the Fort Lauderdale-Hollywood International Airport (FLL) and many exciting things to do in Fort Lauderdale. ... more less
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- Also Known As:
- Sheraton Suites Cypress Creek Ft. Lauderdale Hotel Fort Lauderdale
- Sheraton Hotel Fort Lauderdale
- Sheraton Fort Lauderdale
- Fort Lauderdale Sheraton