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“Horrible Experience - Misleading advertisements”
Review of Tropi Rock Resort

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Tropi Rock Resort
Ranked #91 of 128 Hotels in Fort Lauderdale
Reviewed April 9, 2013

We stayed in the "Studio". The advertisement said king bed, but the room had a very very uncomfortable queen bed. It was like sleeping on card board. The windows were filthy. The Circa 1960's bathroom had crusties in the corners and the shower door was broken. It reminded me of the cheapest apartment I had in college.

Right outside my door was another door that was slightly open. It turned out to be a gas station style bathroom. Right outside my room? Very strange.

When I mentioned that the room had been mis-advertised, the staff was rude and told me that there was nothing they could do. Even though there were other rooms available that night. I paid $119 per night for this homeless shelter flop house. Very upsetting.

  • Stayed: April 2013, traveled with family
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2  Thank MikeK451
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NorthBeachVillage, Owner at Tropi Rock Resort, responded to this reviewResponded April 24, 2013

MikeK451,
We can assure you that the items mentioned will be dealt with immediately however, we also understand that it doesn't make up for your experience and for that we are truly sorry. We appreciate your feedback and sincerely hope that you will come back and let us make it up to you.

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166 - 172 of 344 reviews

Reviewed April 7, 2013

We chose this as it was close to the beach and had mostly good reviews. The room was clean and comfortable and the shower excellent. Although we didn't have time to use the pool, it looked lovely.
We had a great meal and a very good bottle of wine at the Bistro next door - highly recommended!
The friendly reception staff called a cab for us to the cruise terminal, which was about $16, and arrived promptly.
We would definately choose Tropi Rock again for a pre-cruise stay.

  • Stayed: February 2013, traveled with friends
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Thank Shazonhols
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NorthBeachVillage, Owner at Tropi Rock Resort, responded to this reviewResponded April 12, 2013

Shazonhols,
We are so happy that we could be a part of your pre-cruise kickoff! You're right, the Bistro right next door serves delicious food and wine. Next time you visit, you can enjoy the pool while we bring your food to you! See you soon, NBV

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Reviewed April 3, 2013

We chose this because of price and location to the beach. We had to take 2 taxis as we were traveling with another family. Our rate was $50 as theirs was $25 because ours took us on the long route. If you are going there from FLL make sure they take you down the road by the beach.

This is a converted apartment building. We were there for spring break and had no problem with loud and partying kids. It was quiet, comfortable, clean and the staff was very helpful. It also is close to the beach and restaurants. I will review the recommended restaurant in another post.

My only complaint was the fact even though I had made reservations with Yellow taxi the day before we left on our cruise, they never showed up. If you are stay in Fort Lauderdale to leave on s cruise I would recommend staying closer to the port. The other family had to contact a family member who lives in the area to get them as after 1 1/2 hours and multiple calls to taxi co. and still no taxi. Book a shuttle instead.

Room Tip: If pre cruise stay book a shuttle....
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  • Stayed: March 2013, traveled with family
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Thank bigchill4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NorthBeachVillage, Owner at Tropi Rock Resort, responded to this reviewResponded April 12, 2013

bigchill4,
Thanks so much for staying with us. You'll be glad to hear that we are working on a shuttle service for our guests. Give us a call next time you visit, and we'd love to pick you up! Thanks for your review. Take care, NBV

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Reviewed March 31, 2013

After a long trip from home we arrived at 7.50 PM at the hotel. There was a sign stating that there will be someone until 8 PM, but no one was there. Fortunately there was also a sign with a phone number. After phoning this number someone came quickly and apologized.
Our room was next to the pool and had chairs and a table in front of it. The room was big and airco and (free) wifi worked fine.
The bed was comfortable and the shower was good.
There was a kitchen with a fridge and coffee making facilities.
The room was a bit run down and the floor of our room was sticky.
There was free coffee near the pool. We didn't use the pool, but it looked nice.
We tried to go to restaurant Plaza Bistro next door, but we were late on a Saturday evening and it was full. Since we spent one night in this hotel, going back the next evening was not an option.
The staff allowed us to leave some luggage in the reception on the day that we were leaving.
There was enough (free) parking space.

  • Stayed: March 2013, traveled as a couple
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Thank YvonneMoscow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NorthBeachVillage, Owner at Tropi Rock Resort, responded to this reviewResponded April 1, 2013

Yvonne Moscow,
Thanks for making Tropirock your choice hotel in Fort Lauderdale. Let us know when you're coming back and we'll gladly reserve a table and/or get you some take out so you can enjoy the delicious food at the Plaza Bistro. Our mission is to create an area where locals and visitors can find love and happiness and we are always willing to go that extra step to make sure that happens! We are looking forward to your next visit.

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Reviewed March 30, 2013

I have to respond to the comments from Curtis 1115...I have to vehemently refute his claim about the dirt and the staff!!! Our family have stayed at the Tropirock each March for the past 7 or 8 years and have come to know many of the staff and particularly Patty. Yes there were some unruly spring breakers (new this year..as Patty and Mick in the past did not welcome spring breakers to the hotel - they valued the peace and quiet as did their guests) Security however asked one group to leave after a night of partying and complaints.
As for the blood on the floor, did he make the office staff aware of this or just the housekeepping staff? Curtis failed to mention that he too was part of a guest problem with smoking (which was in direct contravention to the signs posted)!!(if I got the right person)
Anytime we requested anything from the maids, they were very quick to offer their assistance to meet our needs. The bathrooms are older and a little harder to keep "pristine". Sea air takes a toll on fixtures and such, thereby making it difficult to stay on top of everything with metal parts. The only complaint or constructive criticism that I would make is to reinstall phone service to the rooms. When you travel from another country as we do, our cell phones are not as affordable as in the US ...in the past I bought an international calling card and called home from my room but was unable to do so this year due to the lack of a phone in the room. When the partyers were acting up and jumping in the pool at 4:30 a.m., we were unable to contact anyone because of the lack of them!!! Just for safety alone, I would ask the new owner to reconsider this for all your guests benefit. We have travelled extensively both abroad and in the US and Canada, and we have never encountered a hotel room without a phone!!!
We do miss the added little Spanish touches in the rooms that made the Tropirock decor unique, but the changes you have made give the feeling of a "boutique" hotel, which many will appreciate. Our family just felt that the uniqueness of each individual room was special and that we truly had found "paradise" when we visited. Your changes around the pool and the Bistro are terrific and we really enjoyed the New Look. The hotel is only a block from the beach and typically in a "quiet" area - therefore our many return visits! I realize as a business owner you must look at the bottom line. If you cannot designate this as a "family" resort, then the few spring breakers who do break the rules can be dealt with individually and expediently if you have phones in the rooms and a security number to call if they are jumping into the pool at 4:30 in the morning or running around the hotel. I hope you will consider my comments in a positive light and would recommend this property without hesitation. Thank you!

Room Tip: We like the 3rd floor as there is no one above you. The middle range of rooms is great, as you have...
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  • Stayed: March 2013, traveled with family
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Thank Cathy G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 30, 2013 via mobile

We were happy to find this pet friendly retro "resort" close to the beach in Ft Lauderdale. It is in an older Art Deco neighbourhood that is close to Hugh Taylor Birch state park where we like to walk our (large) dog when we are in Ft Lauderdale. Although the place next door was "rockin" everything was quiet by 11 pm and we slept well. Great find :)

  • Stayed: March 2013
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Thank LesleyWin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NorthBeachVillage, Owner at Tropi Rock Resort, responded to this reviewResponded April 1, 2013

LesleyWin,
Isn't it great to find a place that welcomes your 4-legged family member? We're so pleased that you found us and enjoyed your time in North Beach Village. Thanks so much for your review!

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Reviewed March 28, 2013

Tropi Rock was a very nice, affordable hotel in North Ft. Lauderdale. The rooms were clean and the location was convenient. The nearby Village Cafe and Plaza Bistro were located within one block and the food was excellent and the staff was friendly. World famous Primanti Brothers Grill was two blocks away. We would recommend this hotel and the restaurants mentioned to anyone visiting Ft. Lauderdale. A special thanks to "Kat" for her help and personality.

Room Tip: Request a room that does not have an overhang, which blocks the natural light from entering the room...
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  • Stayed: March 2013, traveled with friends
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Thank Alicia S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NorthBeachVillage, Owner at Tropi Rock Resort, responded to this reviewResponded April 1, 2013

Alicia S,
Thanks so much for your review! We are adding more areas, like the Plaza Bistro, where guests can enjoy a delicious meal, grab a quick bite or just sit and relax. We can't wait for you to come back and have another positive experience! Thanks again, NBV

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Additional Information about Tropi Rock Resort

Address: 2900 Belmar St, Fort Lauderdale, FL 33304-4003
Location: United States > Florida > Broward County > Fort Lauderdale
Amenities:
Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#10 Top resorts Hotel in Fort Lauderdale
Price Range: $86 - $207 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Tropi Rock Resort 2*
Number of rooms: 33
Official Description (provided by the hotel):
For centuries, Fort Lauderdale Beach has traditionally been among America's top tropical destinations. We're warm year-round. We offer endless world-famous beaches and world-class venues. In this spirit, we spared no expense updating the quintessential Tropirock Hotel - evoking memories of the golden age of travel when rooms were stylish and attentive service made you feel exceptional. Tropirock's now one of North Beach Village's most popular boutique hotels - where seascapes, watersports and heated pools arouse family fun but at an extraordinary value. Walk just 3-minutes to sunny beaches and unforgettable dining or 10,000 family entertainment options! And when you return, you'll find our Village Hosts with their concierge-like services attentive to your family's needs. We'll help everyone feel uniquely comfortable and delighted. Our motto, "Under promise and over deliver," speaks of Tropirock's value. After all, our attention to detail is evident in our use of custom tiled floors, fine woods and creative decor. Our spacious rooms have state-of-the-art flat screens and coffeemakers. Wi-Fi is complimentary and there are never resort fees. Book Tropirock today and today your beach holiday begins. ... more   less 
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Also Known As:
Tropi Rock Hotel Fort Lauderdale
Tropi Rock Fort Lauderdale

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