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“Great stop before Cruise” 4 of 5 bubbles
Review of Hilton Fort Lauderdale Marina

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Hilton Fort Lauderdale Marina
Ranked #54 of 128 Hotels in Fort Lauderdale
Bath, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Great stop before Cruise”
4 of 5 bubbles Reviewed February 11, 2014

This hotel was very comfortable, it had great amenities and friendly staff. The hotel is on the waters edge with large yachts parked up by the side. The food is excellent and reasonably priced. There is a lovely swimming pool which we did not have time to take advantage of. As a stop off for the cruise it was excellent the transfer was included to the cruise terminal was included. A few shops are not far with free wifi available.

  • Stayed January 2014, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank debbiestillman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ExecutiveOfficeHFLM, Manager at Hilton Fort Lauderdale Marina, responded to this review, February 18, 2014
Dear Debbie Stillman,
We’re really happy to hear that you enjoyed your stay with us before your cruise – we are the closest hotel to Port Everglades with great views of the ships entering and leaving port. Fort Lauderdale has the most yachts per capita. Come back soon and take time to enjoy our lovely pool area.
Warm regards,
Neal Spivack, Director of Rooms, neal (dot) spivack (at) hilton (dot) com
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4,427 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
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English first
Tampa, Florida
Level Contributor
363 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 97 helpful votes
4 of 5 bubbles Reviewed February 11, 2014

Great hotel right on the inland waterway. It's a short distance from the beach, close to restaurants and attractions. Very clean and the staff is wonderful. Booked at the last minute and were able to get a room with a great view.

Room Tip: Ask for one overlooking the inland waterway
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  • Stayed January 2014, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank r k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ExecutiveOfficeHFLM, Manager at Hilton Fort Lauderdale Marina, responded to this review, February 18, 2014
Dear “r k,”
We’re happy to learn that you enjoyed your room with a view. Our location is great, with the Intracoastal Waterway, Port Everglades, restaurants, shops nearby and the beach not far away. Come back soon.
Warm regards,
Neal Spivack, Director of Rooms, neal (dot) spivack (at) hilton (dot) com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brunswick, Ohio
Level Contributor
72 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 bubbles Reviewed February 10, 2014

older but clean and nicely renovated, booked on waterways two separate nights, views wonderful. only problem was early check in was asked for and they were supposed to call us but didn't, I had to ask both times if room was ready. girl I asked went to lunch and I asked another and room WAS ready. the rest of staff was excellent couldn't have been more helpful and got us to port and airport very easily. food and drinks pricey but good. I would definitely stay again.

Room Tip: ask for waterway room. I would check out the towers as they looked even nicer than where we were sta...
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  • Stayed February 2014, traveled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank marm64
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ExecutiveOfficeHFLM, Manager at Hilton Fort Lauderdale Marina, responded to this review, February 18, 2014
Dear “marm64,”
Thank you for sharing your experiences at the Hilton Fort Lauderdale Marina. We apologize for the hiccup with your check-in, and pleased that we recovered for the rest of your stays. We hope you stay with us again soon.
Warm regards,
Neal Spivack, Director of Rooms, neal (dot) spivack (at) hilton (dot) com
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Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed February 10, 2014

My wife and I always try to book the Hilton Fort Lauderdale Marina the night prior to a cruise...it's convenient, first-rate customer service, and friendly. One of the outstanding stars at the hotel is Robert Perugini (Journey Ambassador), whom we have been fortunate to meet several times as we check-in or check-out. He's always helpful and efficient, whether it's a matter of ensuring that our bags get delivered to our room or helping us get a cab to the cruise ship. Top professional and outstanding representative of the Hilton Fort Lauderdale Marina. Looking forward to staying there again, and greeting Robert -- a great guy!

  • Stayed December 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank JohnATucson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ExecutiveOfficeHFLM, Manager at Hilton Fort Lauderdale Marina, responded to this review, February 18, 2014
Dear “marm64,”
Thank you for sharing your experiences at the Hilton Fort Lauderdale Marina. We apologize for the hiccup with your check-in, and pleased that we recovered for the rest of your two stays. We hope you stay with us again soon.
Warm regards,
Neal Spivack, Director of Rooms, neal (dot) spivack (at) hilton (dot) com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Penfield, New York
Level Contributor
76 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 bubbles Reviewed February 10, 2014

This hotel needs updates. The bathtub in our room was chipped. One (1 ) bar of soap for hand-washing and bath. AC in our room stopped working and had to call twice to get it repaired. Called for bellman to bring our luggage downstairs and no one showed. Upon arrival in lobby with luggage in tow, asked why no bellman. Response "your ride just arrived." Not true.

This Hilton Hotel needs major renovations and better attitude of staff toward guests.

Room Tip: Ask for room in tower. Do not accept room overlooking waterway in lower area since mega yachts are...
See more room tips
  • Stayed January 2014, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank ellenkfz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ExecutiveOfficeHFLM, Manager at Hilton Fort Lauderdale Marina, responded to this review, February 18, 2014
Dear “Ellenkfz,”
We’re happy you stayed with us and most grateful for your feedback. We apologize for the service lapses you experienced and have shared your comments with the relevant departments so that we can work to improve.
Warm regards,
Neal Spivack, Director of Rooms, neal (dot) spivack (at) hilton (dot) com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fort Worth, TX
Level Contributor
98 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 bubbles Reviewed February 10, 2014

Stayed here on 2/1 the night before our cruise. Since we didn't have a car we ended up eating at the hotel. We tried the pool bar restaurant first and after waiting 20 minutes for someone to acknowledge us we got up and left. We met a woman in the hallway that told us about the Asian restaurant. So glad we listened to her. It was pricey but very good. The atmosphere is also very nice. We did not sleep good because of drunk people walking to their rooms in the middle of the night. The hotel must not have security I'm not sure. Overall with the lack of sleep this was probably my worst experience at a Hilton hotel and I am a Hilton Honors member. We did tell the clerk upon check-out about our experience and she did credit us $30 dollars but by then we were leaving. I would not recommend this hotel.

  • Stayed February 2014, traveled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Hollijean
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ExecutiveOfficeHFLM, Manager at Hilton Fort Lauderdale Marina, responded to this review, February 18, 2014
Dear “Hollijean,”
We’re happy you enjoyed Nanking, our new Asian fusion restaurant. We have security 24 hours a day, just call our front desk and we will be happy to send someone to investigate noise concerns. We want all of our guests to have a peaceful stay with us. We hope you will give us another chance.
Warm regards,
Neal Spivack, Director of Rooms, neal (dot) spivack (at) hilton (dot) com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
fort lauderdale, United States
1 review
2 of 5 bubbles Reviewed February 10, 2014

I went to this lovely hotel to enjoy my birthday weekend and I gotten Injuried walking to the bathroom on the side of the bed almost lost my whole toe nail. An no one from the hotel ever call or anything when i made a claim already. POOR SERVICE

  • Stayed February 2014, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Mackenzie S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ExecutiveOfficeHFLM, Manager at Hilton Fort Lauderdale Marina, responded to this review, February 11, 2014
Dear Mackenzie S,
We're sorry to hear about the unfortunate experience you had. I called the number you left twice and I got a voice mail that provides no opportunity to leave a message. I also emailed you twice without receiving a response. Please email me with a working phone number so that I can call you to discuss this incident. The comfort and safety of our guests is our top priority and we take all guest feedback very seriously.
Warm regards,
Charles Murphy, Safety and Security Manager, charles (dot) murphy2 (at) hilton (dot) com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Hilton Fort Lauderdale Marina

Property: Hilton Fort Lauderdale Marina
Address: 1881 SE 17th Street, Fort Lauderdale, FL 33316-3015 (Formerly Fort Lauderdale Grande Hotel & Yacht Club)
Phone Number:
Location: United States > Florida > Broward County > Fort Lauderdale
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#15 Luxury Hotel in Fort Lauderdale
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hilton Fort Lauderdale Marina 4*
Number of rooms: 580
Official Description (provided by the hotel):
Our hotel offers the ultimate location on the Intracoastal Waterway. Hilton Fort Lauderdale Marina is a stunning resort-style hotel close to the city's vast attractions including Las Olas Boulevard, which is alive with shops, restaurants and bars. All guest rooms feature floor-to-ceiling windows delivering amazing views of downtown, the Intracoastal Waterway or the bustling Fort Lauderdale marine port. ... more   less 
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Also Known As:
Hilton Fort Lauderdale Marina Hotel Fort Lauderdale
Hilton Hotel Fort Lauderdale
Fort Lauderdale Grande Hotel Yacht Club
Grande Hotel Fort Lauderdale

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