The front desk staff was helpful and friendly, especially Maritxa who was quite accommodating to our needs, as we needed to extend our stay repeatedly. The rooms were kept well, and respectful of our "Do Not Disturb" when we had it posted. The pool was refreshing and clean, and made out stay with our young children quite enjoyable. The wi-fi was pleasantly swift as I was able to work via VPN the weeks that we stayed.
If I were to offer one downside to Universal palms, it would be the mattress quality, at least in the room in which I stayed. I awoke each morning with an uncomfortable knot in my upper back, and sleep was permeated with incessant tossing and turning. A minimal investment in newer beds would go a long way in adding a rating point!
As a whole, I had a favorable experience and would not hesitate to stay there in the future. I will likely put visiting family and friends up there as the need arises.
- Official Description (provided by the hotel):
- Universal Palms Hotel is one block from Lockhart Stadium in the Cypress Creek business district, 11 miles from Fort Lauderdale-Hollywood International Airport, and 4 miles from the beach. Adjacent to Interstate 95, the hotel is four miles east of Florida's Turnpike and Lauderdale-by-the-Sea, nine miles from downtown Fort Lauderdale (Las Olas Boulevard), 10 miles from Port Everglades and Coconut Creek Casino, 13 miles from Sawgrass Mills, and 24 miles from Sawgrass Recreation Park (Everglades). Hotel amenities include the sundeck and pool, garden courtyard and exercise room. The hotel also offers free parking, Wi-Fi access in lobby and pool areas, and one of the largest pools in Ft. Lauderdale. ... more less
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- Also Known As:
- El Palacio Fort Lauderdale
- Hotel El Palacio