We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
Reviews (4,019)
Filter reviews
4,019 results
Traveler rating
1,594
1,250
647
329
199
Traveler type
Time of year
LanguageAll languages
More languages
Traveler rating
1,594
1,250
647
329
199
Show reviews that mention
All reviews evening reception managers reception made to order breakfast free drinks and snacks free happy hour pretzels pre cruise cruise port cocktail hour total wine complimentary breakfast within walking distance sun trolley pool area hotel shuttle close to the airport convention center
Selected filters
Filter
Updating list...
897 - 902 of 4,019 reviews
Reviewed September 5, 2017 via mobile

Great Hotel and pool...Kathleen @The front desk is definitely your go to for assistance...Coming back next year just to get in the pool.The food amd drinks were amazing...The Continential Breakfast is delish!

Date of stay: September 2017
Trip type: Traveled with family
Thank _traceyfowler4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 5, 2017 via mobile

On vacation with my wife and two kids...hotel staff provided exceptional service our entire one week stay, starting with check-in. Cynthia from the front desk, was great! She made sure from the very beginning that our room was the right fit and also checked in with us periodically throughout our stay. The whole family enjoyed the breakfast...and the pool...Everything was a breeze!

Date of stay: August 2017
Trip type: Traveled with family
Thank Justin W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 4, 2017

Great location. Shopping, restaurants and grocery stores within walking distance. You can even board the Sun Trolley which will take you to the Galleria and even the beach. The Embassy Suites is great. Can't beat the complimentary breakfast and happy hour. The staff is friendly and very professional. Kathleen, on the other hand, at the front desk was amazing. She helped work out an issue we had with our room. Would recommend the Embassy Suites on SE 17th Street to enjoy looking to have a great time.

Room tip: View of cruise ships or causeway bridge.
Date of stay: September 2017
  • Trip type: Traveled with family
    • Value
    • Location
    • Service
2  Thank jada0202
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 4, 2017

The staff overall were very helpful and professional. Hats off to the parking attendants and bellman. They were very professional and accommodating. As far as the room #436, it was not clean. There was a wad of blonde hair in the bathroom, trash under one of the beds. I did text and complain to Gloria, she apologized and referred me to Melissa, asking if wanted to change rooms. I advised her I had already unpacked and was on a tight schedule. She stated she would have the housekeeping supervisor come up and check the room. I rated the staff 9(front desk; bellmen and parking). The cleaning staff needs improvement, I did leave a small tip, for effort. Suggest housekeeping supervisor, inspect all checkouts or check-ins. I was given a token credit of $50.00 off my bill.

Date of stay: August 2017
  • Trip type: Traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels
Thank 426bettyej
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 3, 2017 via mobile

Best place for Groups. For group sales, speak with Tara and at check-in, speak with Kathleen. Both have been efficient, well knowledgeable and extremely organized for our group of 25 rooms prior to cruise departure. All of our requests were taken care of and Tara and Kathleen made arrival and departure of our military guests smooth.

The hotel itself is well located to many shops and eateries as well as the cruiseport and airport. Rooms were clean and ready for arrival. Perfect location and quiet stay for the number of rooms at the hotel.

If in need of transfers to cruiseport or airport, Linda at the Conceirge desk is amazing.

Excellent well rounded staff but these 3 ladies stood out with their professionalism and dedication to service.

Date of stay: September 2017
Trip type: Traveled on business
1  Thank Agent21409
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
View more reviews