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“Front desk turns a bad experience into a good one”

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Embassy Suites by Hilton Fort Lauderdale 17th Street
Ranked #39 of 127 Hotels in Fort Lauderdale
Reviewed December 23, 2012

Arriving early from our cruise we were of course told we would have to wait for our room. The bellman checked our luggage for the day so we could roam. The grounds and lobby are beautiful but the room could have used some updating. We were able to check in 3 hours later and were met by the housekeeper who informed us the prior night the occupant had said he smoked on the balcony so we were delayed in getting our room until she could air it out. The room smelled. She asked permission to spray a room deodorant and it helped to some extent. We kept the doors open for several hours - no privacy. Maintenance showed up later and used an ionizer while we were out to dinner. The room still smelled. On check out, the desk person tells us we were put on a smoking floor in a smoking room and should have been informed of that. In the end, she waived our bill (over $200.00) and that was acceptable to us. We had made our reservations months in advance and arrived 4 hours before check-in so I do not understand why we were given this room in the first place.
The breakfast was top notch. The evening reception is very nice. The staff was pleasant and helpful. The hotel was full of college kids for some kind of a tournament but the hotel was still quiet. Location is fabulous. You could almost walk to the cruiseport. A large mall was behind us and restaurants were everywhere! We were a $6.00 taxi ride from the port and the hotel had a shuttle to the airport for $21. (that may have been $7.per person)

Room Tip: Avoid the 3rd floor unless you are a smoker.
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  • Stayed: December 2012, traveled with family
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Thank Jan H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2,507 - 2,513 of 3,162 reviews

Reviewed December 21, 2012

Perfect hotel prior to cruise; hosted bar during manager's happy hour; beautiful lobby and patio area; everyone was friendly and helpful; room was perfect; will absolutely stay there again whenever we cruise out of ft. lauderdale.

  • Stayed: September 2012, traveled as a couple
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Thank grammajojo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 21, 2012

I was with a "Travel with Alan" group; following disembarkation from a cruise. Hotel was beautiful and very nicely appointed. Manager Reception "snacks' poor (popcorn, crackers and potato chips) but who's complaining with free drinks! Complimentary "cooked to order" breakfast very good. Area where served a bit congested but manageable. Will keep this hotel and chain on my "go-to" list.

  • Stayed: December 2012, traveled with friends
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Thank whirlarado
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 20, 2012

So glad I picked this hotel. It is similar in price to other Hiltons in Ft Lauderdale but so much nicer. We had a two room suite with a small balcony, free drinks during Happy Hour, and free hot breakfast. Very nice atmosphere and beautiful lobby. Here is a photo I took from the third floor. Only downer was no free airport shuttle but it was only $7 per person. Well worth what we paid. Around the corner and behind the hotel was a huge plaza with a Publix where we picked up those last minute items we needed before our cruise. Nice restaurant behind the hotel also. Next time I will go a few days early to explore more.

  • Stayed: December 2012, traveled with family
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Thank Catherine E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 20, 2012

I had a group of 25 staying at this hotel. It was convenient to the cruise, Lovely staff, pretty hotel and gorgeous pool area. Very convenient to stores behind the hotel to get some things prior to boarding, and many restaurants, although we went to TOm Jenkins BBQ as we love it and to The Old Heidleberg Inn, many also went over to the Irish Pub across the street and loved it although it was always PACKED. The breakfast in our hotel was good as always but it was so crowded and so hard to find a table to sit and the fruit and tht area were not replenished fast enough. had to wait 10 + minutes in line just to order the eggs, But everything was good. The price to park though is way to High $20 a night, then come to find out some got it removed off their bill. But hotel was clean and lovely and I would stay again if the price was right

Room Tip: I like it near the elevator, or ask to have a view of the Port
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  • Stayed: December 2012, traveled with friends
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Thank susette405
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 18, 2012

I stayed at the Embassy Suites Fort Lauderdale one night before boarding a cruise ship. The hotel is conveniently located to the cruise terminals, shopping (Ross and restaurants are across the street from the Embassy and the a grocery store, Five Guys, and other restaurants and stores are located to the side and rear of the Embassy.

The Embassy is in need of facelift and the rooms are clean and comfortable. Eat before you attend the 5:30 to 7:30 PM, 7-day a week Evening Manager's Reception, you'll get plenty of drinks, but for as far as food you'll only receive chips and salsa, potato chips, and pretzels. The line starts early and depending who's serving up drinks will determine how long you're in line.

The breakfast was included in my price. Choice of omelet (made to order), scrambled eggs, bacon, hot and cold cereal, fresh fruit (cut and whole), beverages (milk, tea, juice).

The cost to go to the cruise terminals was $7 per person and took all of 5 minutes!

I would definitely stay at The Embassy again.

I would definitely stay again.

Room Tip: My room was around the corner from the elevator and the only noise i heard was a late night group of...
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  • Stayed: December 2012, traveled with friends
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3  Thank VickyfromSeattle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 17, 2012

This hotel was a great way to top off our cruise. Everything we needed with Internet available for purchase in our suite. Loved the Manager's reception in the evenings as well as morning breakfast buffets that were included. Excellent location for incidental shopping and transportation available to a huge outlet mall.

  • Stayed: December 2012, traveled with friends
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Thank Diane_Garmo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Embassy Suites by Hilton Fort Lauderdale 17th Street

Address: 1100 SE 17th Street, Fort Lauderdale, FL 33316-2131
Phone Number:
Location: United States > Florida > Broward County > Fort Lauderdale
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#25 Romantic Hotel in Fort Lauderdale
#27 Business Hotel in Fort Lauderdale
#31 Family Hotel in Fort Lauderdale
Price Range: $155 - $369 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Fort Lauderdale 17th Street 3.5*
Number of rooms: 361
Official Description (provided by the hotel):
Enjoy the convenient location of the Embassy Suites by Hilton Fort Lauderdale 17th Street hotel surrounded by shopping and dining options. This all-suite hotel is close to Fort Lauderdale attractions including Port Everglades and Fort Lauderdale Beach. Relax in a two-room suite and experience more living area, a kitchenette and work space to catch up on business. Expect a number of great amenities such as a heated outdoor pool and a modern fitness center. You can even bring the family pet. Start the day with a complimentary cooked-to-order full breakfast and savor cocktails, soft drinks and light snacks at our nightly complimentary Evening Reception (Must be legal drinking age). ... more   less 
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Also Known As:
Embassy Suites Fort Lauderdale Hotel Fort Lauderdale
Fort Lauderdale Embassy Suites
Embassy Suite Ft Lauderdale
Embassy Suite Fort Lauderdale

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