We did NOT stay at this hotel due to their inept ability to manage our credit card before our stay. We made reservations three months in advance but noticed that they were charging our credit card on the day (date) of the months prior to our stay. We fought with the hotel and then with corporate (Wyndham) on this for DAYS!! There were times that we tried to contact the hotel, but the phone just rang without being answered. In the end, they chalked it up as our fault; the front desk manager there told his employees (according to one of them that I spoke with) that we were to blame!! Upon learning that, we immediately canceled our reservations...I mean, who wants to stay at a hotel where the employees were told by management that the guest is a problem?? Corporate completely took their side and offered no compensation for the hours I spent trying to rectify THEIR MISTAKE. We booked across the street at another hotel and while visiting Ft Lauderdale and decided to walk over and check the hotel out: boy did we dodge the bullet...this place was a mess!!
- Also Known As:
- Days Inn Fort Lauderdale Oceanside Hotel Fort Lauderdale
- Fort Lauderdale Days Inn