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Four Points by Sheraton Fort Lauderdale Airport/Cruise Port
Ranked #59 of 127 Hotels in Fort Lauderdale
Reviewed October 13, 2013

Stayed before our cruise. Greg was AWESOME! Would stay again. The Kinney family. Greg made sure that we were takin care off. Made sure we dinner. They offer free shuttle bus from the airport very helpful.

  • Stayed: October 2013, traveled with family
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1  Thank Shuhron K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ellen S, Director of Sales at Four Points by Sheraton Fort Lauderdale Airport/Cruise Port, responded to this reviewResponded October 14, 2013

Thank you, Shuhron, for your nice review. I'll be sure Greg and his supervisor see your comments. The Comfort Suites Airport & Cruise Port is really the best value in the Airport and Port area. We hope to see you back again.
Ellen Serra
Director of Sales & Marketing

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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756 - 762 of 1,051 reviews

Reviewed October 10, 2013

We stayed at the Comfort Suites Airport & Cruise Port after a cruise. Even though we arrived early (around 10:30 AM) we were welcomed by Jessie at the front desk, and invited to make ourselves at home.

After letting us store our luggage, Jessie helped us get comfortable while waiting for a room to be made up for us. While I expected to wait until mid-afternoon, the housekeeping staff cleaned a room for us as soon as it came available, and we were allowed to occupy the room before noon.

Thank you again Jessie!!!!

The room was big, clean, and comfortable. The fridge in the room was cold, and the air conditioning worked great. The breakfast area was convenient, and the food some of the best we've had in a self serve breakfast. We took advantage of the airport shuttle, and the driver was helpful, friendly, and attentive to our needs.

The location is convenient to the restaurants and shopping in the area. I would absolutely recommend the Comfort Suites Airport & Cruise Port to anyone pre or post-cruise.

Room Tip: We were on the sixth floor facing the port, so we got to watch both the Carnival Freedom, and the Ro...
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  • Stayed: October 2013, traveled as a couple
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Thank Rod H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ellen S, Director of Sales at Four Points by Sheraton Fort Lauderdale Airport/Cruise Port, responded to this reviewResponded October 14, 2013

Thank you, Rod, for your terrific review of the Comfort Suites Airport & Cruise Port. You said it all!! Great staff (thank you for complimenting Jessie), clean and comfortable rooms, delicious breakfast, an awesome location and convenient shuttle service. Thank you for mentioning all of it. Come back soon.
Ellen Serra
Director of Sales & Marketing

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 9, 2013

I have stayed here a few times and will continue to when in the area. The staff here are very friendly and helpful, especially Greg at the front desk! The hotel is very clean and well maintained, good breakfast and close parking. Good location too, with plenty of restaurants, shopping and down the street from the beach and convention center.

  • Stayed: October 2013, traveled on business
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Thank Brittany C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ellen S, Director of Sales at Four Points by Sheraton Fort Lauderdale Airport/Cruise Port, responded to this reviewResponded October 10, 2013

Thank you so much, Brittany, for mentioning all the things that I talk about here - our great staff, the cleanliness of the hotel, our full hot buffet breakfast and our perfect location. We all appreciate your taking the time to write this review. We look forward to your next visit.
Ellen Serra
Director of Sales & Marketing

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 7, 2013

We stayed before our cruise , and the day after the cruise , breakfast was great , their hospitality was outstanding , rooms were very nice and accommodating directed us to restraunts in that area I cannot say enough abought about this staff if professionals as your there , here they are. Fredericka,Jessica, Shawnika,Greg, and their driver Roy Job Well Done , Thanks Kenny

Room Tip: Just tell them what you desire
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  • Stayed: September 2013, traveled with family
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Review collected in partnership with this hotel
2  Thank Kenny K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ellen S, Director of Sales at Four Points by Sheraton Fort Lauderdale Airport/Cruise Port, responded to this reviewResponded October 9, 2013

What a nice review!!! Thank you, Kenny. It was so nice of you to mention so many of our great staff members. I will be sure to post this review so that they all see it. I really am happy that you enjoyed our hotel and our staff. Please come back again soon.
Ellen Serra
Director of Sales & Marketing

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Reviewed October 5, 2013

The hotel was clean and the staff was very friendly and helpful The room was clean and comfortable The breakfast was good and hot nice variety to choice from. I would recommend this hotel to all my family and friends.

  • Stayed: September 2013, traveled with family
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Review collected in partnership with this hotel
1  Thank Loretta M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ellen S, Director of Sales at Four Points by Sheraton Fort Lauderdale Airport/Cruise Port, responded to this reviewResponded October 9, 2013

Thank you, Loretta, for you nice review. I'm so glad you enjoyed your stay - thank you for complimenting our staff, our rooms and our breakfast. We really would appreciate your recommending us to your family and friends - and, of course, we hope you'll be back to see us as well.
Ellen Serra
Director of Sales & Marketing

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 4, 2013

Despite seeing negative reviews, at this hotel I decide to go anyway, I found it to be very clean quiet, and the staff very professional the room was great. breakfast was standard for a continental breakfast. parking was good very close to hotel door safe. I stayed 4 nights, I have no complaints, except for the pool area could have been a little cleaner, and water heated a little warmer. The free shuttle to airport was on time and got me to airport in a timely manor the shuttle driver was very polite and professional. I will stay here again.

  • Stayed: October 2013, traveled solo
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Thank Jackie T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ellen S, Director of Sales at Four Points by Sheraton Fort Lauderdale Airport/Cruise Port, responded to this reviewResponded October 7, 2013

Thanks, Jackie, for the nice comments on the Comfort Suites Airport & Cruise Port. Your compliments on our rooms, breakfast, staff and shuttle service are very much appreciated. I will pass your comments along to our Maintenance Department regarding the pool area. All-in-all, it sounds like your 4-night stay was very enjoyable and I am so happy to hear it.
Ellen Serra
Director of Sales & Marketing

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 4, 2013

My husband and I had a great stay at this hotel. We stayed 2 days before our cruise.A lot of great restaurants within walking distance.Greg, who was working the desk was very
nice and went above and beyond the call of duty. Hevwas very helpful and patient.Thanks again Greg! We plan to return next
Year.

Room Tip: This was our first stay at this location but we were very satisfied
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  • Stayed: October 2013, traveled as a couple
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2  Thank Lisa W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ellen S, Director of Sales at Four Points by Sheraton Fort Lauderdale Airport/Cruise Port, responded to this reviewResponded October 7, 2013

Thank you, Lisa, for your compliments on the Comfort Suites Airport & Cruise Port - and for mentioning our Front Desk Agent, Greg. You're right, we have a lot of great restaurants within walking distance - it's hard for those of us who work here to stay on a diet in this location - so many good choices. We look forward to seeing you next year.
Ellen Serra
Director of Sales & Marketing

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Four Points by Sheraton Fort Lauderdale Airport/Cruise Port

Address: 1800 S Federal Hwy, Fort Lauderdale, FL 33316 (Formerly Comfort Suites Airport & Cruise Port)
Phone Number:
Location: United States > Florida > Broward County > Fort Lauderdale
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#23 Business Hotel in Fort Lauderdale
#27 Family Hotel in Fort Lauderdale
#32 Romantic Hotel in Fort Lauderdale
Price Range: $134 - $375 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Four Points by Sheraton Fort Lauderdale Airport/Cruise Port 2.5*
Number of rooms: 112
Official Description (provided by the hotel):
Newly renovated hotel located near airport, cruise port, convention center, beach and Las Olas. Shuttle to/from Port Everglades at a nominal fee. In-room coffee makers, refrigerators and 42-in. TVs. Free internet access and free parking. Interior corridors with elevators. Handicapped rooms available. Entire hotel is non-smoking. ... more   less 
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Also Known As:
Comfort Suites Airport & Cruise Port Hotel Fort Lauderdale
Comfort Suites Airport And Cruise Port
Comfort Suites Fort Lauderdale
Fort Lauderdale Comfort Suites

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