We arrived off a cruise ship with a reservation in hand....and saw the expected crush of people as the hotel handled everyone coming off a cruise ship and those heading towards the cruise ships. So, we expected a pretty hectic scene....but understandable. What we didn't appreciate was the failure of management to have enough staff on duty to manage what seemed to be a full turn-over of the hotel. Check-in is at 3PM, but we couldn't get into any of our rooms (we had 2 reserved) until 4PM, and when we did get ONE...it was still not ready (and the other wasn't ready for another 30+ minutes). The hotel is in an upgrade mode, as the carpets were brand-new, and fresh paint abounded....but management needs to staff adequately for those swap days.
- Official Description (provided by the hotel):
- Newly renovated hotel located near airport, cruise port, convention center, beach and Las Olas. Free hot buffet breakfast and airport shuttle. Shuttle to/from Port Everglades at a nominal fee. In-room coffee makers, refrigerators and 42-in. TVs. Free internet access and free parking. Interior corridors with elevators. Handicapped rooms available. Entire hotel is non-smoking. ... more less
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- Also Known As:
- Comfort Suites Airport & Cruise Port Hotel Fort Lauderdale
- Comfort Suites Airport And Cruise Port
- Comfort Suites Fort Lauderdale
- Fort Lauderdale Comfort Suites