Booked this hotel through Hotels.com and they never completed the transaction with Best Western. Now you would think that a company whose business was making reservations would follow through with just that, but no they did not and we spent more than 2 hours on the phone trying to get a room. Hotel receptionist left me on hold for more than 20 minutes, 3 different times and then hung up on my while I was sitting in a rental car at the airport. Hotels.com had me on hold 4 different times each over 20 minutes and finally told me just to go to the hotel and they would have something for us. Our room was 1 double bed, paid for king and it was in the lobby, right next to the maintenance closet and in the area where the free breakfast buffet was held. I guess we should be thankful we had a room at all but I would never use Hotels.com again...ever! Their confirmation number does not correspond to hotel reservation numbers, completely useless when you are talking to a hotel!! Terrible way to start off our vacation!!
- Official Description (provided by the hotel):
- Two-Story Hotel, conveniently located in the heart Fort Lauderdale, minutes from Interstate 95, Convention Center and Airport. Ideally located in the heart of the Ft. Lauderdale Air and Cruise Port, the Best Western Fort Lauderdale Airport/Cruise Port provides comfortable accommodations for business and leisure travelers to the area. Each spacious, well-appointed room is fully equipped with complimentary high-speed Internet access, cable satellite television with HBO, microwave, refrigerator, coffee/tea maker and iron/ironing board. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Best Western + Iniative, Travelocity, BookIt.com, Hotwire, Otel, Expedia, Hotels.com, Odigeo, Orbitz, Priceline and Cancelon so you can book your BEST WESTERN Fort Lauderdale Airport/Cruise Port reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Best Western Plus Fort Lauderdale Airport / Cruise Port Hotel Fort Lauderdale
- Best Western Fort Lauderdale
- Fort Lauderdale Best Western