I recently stayed here with my sister for 12 nights. The hotel is lovely in appearance - great reception and lovely smell as you walk in.
We had a wonderful room which was a great size and balcony was also big with two chairs and table. The bathroom is a good size and had the bliss toiletries! The room is cleaned daily, however it seemed to be very inconsistent. Some days the room was cleaned to a high standard and other days the toiletries weren't replenished, dirty towels not picked up and once we came back to our room at 5pm, having been out all day and the room wasn't even cleaned yet! This was seen to pretty swiftly however it's not what you expect from a big hotel like this. I had also emailed the hotel prior to checking in to request extra pillows, as I was recovering from a shoulder fracture and this was not met by the hotel and wasn't recognised when I checked in. Also often you would walk down the corridors and trays from room service never seemed to be picked up.
The hotel has two pools which are both great. Wet West can get busy on the weekends. The pool service was okay but again inconsistent at times. You would ask for a menu and there were times when no one came back to take your order. Also plates were rarely collected after you had eaten which is not nice in the heat and with birds flying around.
We had breakfast at the W Cafe and the two guys are so lovely but they often had a long queue whilst they took it in there stride, it was clear to see there was a need for extra staff.
On checking out, we had to have our breakfast taken off as this was included in the deal but the guy was unsure how to do it and whilst he got there in the end, he ended up leaving one charge on the bill.
The location of this hotel is great just across the road from the beach, walking distance to the local restaurants and a cab ride to Las Olas - which is a must visit as there are some great places to eat.
Steak 954 is a must go to we had breakfast and dinner here once and both were of a really high standard. The service is top and you never felt rushed and the food is out of this world.
I would recommend this hotel to others and I would stay here again, the above were only minor niggles and didn't ruin our stay in the slightest.
Thank you for a great stay W and we can't wait to return!!
- Official Description (provided by the hotel):
- Overlooking South Florida beach with unobstructed ocean views, W Fort Lauderdale has sand and surf on one side, and intercoastal elegance on the other. ... more less
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- Also Known As:
- w Fort Lauderdale Hotel Fort Lauderdale
- w Hotels Fort Lauderdale
- w Hotel Fort Lauderdale