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“Honeymoon”
Review of W Fort Lauderdale

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W Fort Lauderdale
Ranked #27 of 127 Hotels in Fort Lauderdale
Certificate of Excellence
Reviewed July 28, 2013

My wife and I stayed here from 7/23/13-7/28/13 for our honeymoon. The location is unbeatable it is far enough away from the loud bars but still close enough to walk. The beach was amazing although it would be nice if the hotel supplied lounge chairs and you didn't need to rent them. The room was very clean and the staff helpful when need but not over bearing. I was a little upset that they charge 14.95 a day for internet access but turned out good because we did check email. all and all a great trip

  • Stayed: July 2013, traveled as a couple
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Thank michaelreuter1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LBosco, Manager at W Fort Lauderdale, responded to this reviewResponded August 5, 2013

Michaelreuter1,

I’m thrilled to hear you trip was overall enjoyable! I’m also glad that you found the location convenient and hope that you got explore all that Fort Lauderdale has to offer. We hope to welcome you back again soon!

All the best,

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2,663 - 2,669 of 4,148 reviews

Reviewed July 26, 2013

From start to finish, the service at this hotel was very disappointing. I am an SPG member and this was by far the worst service we have received at any Starwood hotel in the world.

The room booked had wet carpet and it took many calls and hours to change rooms. A simple issue had to be repeated to numerous employees and no-one could help (calls were not returned despite promises to do so).

Eventually, the new room arranged was not the same quality and our complaints fell on deaf ears.

Breakfast was included but even getting this was a big issue. Again, the staff were unfriendly and unhelpful.

When (gladly) leaving, conflicting and incorrect advice was given about getting a taxi, which meant we were running around needlessly with cases and wasting time.

The staff appeared generally lazy, uncaring, badly trained and inexperienced.

I would definitely recommend NOT staying at this hotel if you expect a basic level of service.

We have joined the Hyatt Gold Passport program as a result and are very pleased so far with their service.

Room Tip: stay at a different hotel
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  • Stayed: July 2013, traveled with family
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2  Thank Les S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LBosco, Manager at W Fort Lauderdale, responded to this reviewResponded August 5, 2013

Les S,

I am so sorry to hear that your recent visit did not meet your expectations. Please feel free to reach out to us directly so we can address the details of your stay: GM.WFortLauderdale@whotels.com. We look forward to hearing from you.

All the best,

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Reviewed July 26, 2013

Pool: Nice but the service is okay. Usually 2-3 waitresses by the pool on weekdays and 4-5 on weekends so well staffed but seems that they rather chat with eachother than take any orders. Makes you really frustrated when you're hungry and thirsty!!!

Housekeeping: Awesome. Super friendly and keeps the room so nice and neat!

Beach: too expensive to rent chair and umbrella for two, but clean and good water temperature .

Hotel food: expensive but tasty. Two drinks and a basket of fries by pool about $30. Breakfast at hotel is yummy and cheaper than food at the pool. Eggs, toast, Bacon, and home fries about $36 for two.

Hotel room: we had a nice partial ocean view. Love the decor. There is a see through shower which can be romantic or a bit weird when your trying to have privacy. However you can order a privacy curtain. Bathroom is not see through BUT when light is on you can see the shadow of the person, which is uncomfortable.

Overall we enjoyed our stay and would definitely come back!

  • Stayed: July 2013
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3  Thank caroltravelstheworld
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LBosco, Manager at W Fort Lauderdale, responded to this reviewResponded August 5, 2013

Caroltravelstheworld,

Thanks so much for sharing your experience with us! I’m thrilled to hear that our Style team made a positive impression on you. We’ll be sure to share your other feedback with the appropriate teams to help improve stays for our future guests. We hope to welcome you back again soon!

All the best,

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Reviewed July 24, 2013

The hotel is elegant and fun. The staff is friendly, cooperative, and down to earth. I must admit I thought I was going to get kicked out of the hotel a few times, but they were very understanding. The pool/jacuzzi is open 24 hours. The hotel is located next to the heart of Las Olas. The beach is right across the street. Bars and restaurants are a $5 - $10 cab away, but the W itself offers enough entertainment. Great spot.

  • Stayed: July 2013, traveled with friends
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Thank Michael T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 24, 2013

Great Hotel. We enjoyed the pool area and the bartenders there were great! The rest of the staff was pleasant and our room was great with a comfy king bed and great balcony. Valet was expensive at $30 per day and it was over $50 a day to rent chairs and umbrella on the beach. Overall a great experience and we would return.

  • Stayed: July 2013, traveled as a couple
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Thank crs1Columbus_OH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LBosco, Manager at W Fort Lauderdale, responded to this reviewResponded August 5, 2013

Crs1Columbus_OH,

I’m glad you enjoyed your visit – we hope to welcome you back again soon!

All the best,

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Reviewed July 24, 2013

My husband and I spent 6 days in July @ the W for our summer vacation. I am a member of SPG, check in went very smoothly. My overall impression of the hotel was pretty good. I can tell by the architecture and interior design that the appeal is to the young party goers, hip crowd. Thank goodness we were not disturbed by the party animals during the weekend in our room on the 10th floor. The room itself was not bad, not to keen with the shower peekaboo design (who thought of that?) and the sharp corners of the bathroom counters (be extra careful) but other than that the mattress and pillows was great for my taste. No problems with housekeeping, concierges or front desk staff. Gym has enough equipment, pool was cool and food was excellent @ Steak 954. Great location, across the street from beach and blocks from other surrounding hotels restaurants and CVS.

  • Stayed: July 2013, traveled as a couple
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1  Thank Bronzegirl6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LBosco, Manager at W Fort Lauderdale, responded to this reviewResponded August 5, 2013

Bronzegirl6,

Thank you for your feedback. We’re happy that you were pleased with your overall experience and our amenities. For future stays, please note that we understand that the peek-a-boo showers may not be to everyone’s taste, so we are happy to offer privacy curtains to guests. We hope to see you again soon!

All the best,

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Reviewed July 24, 2013 via mobile

We stayed here for 1 week in the beginning of July. Loves everything about this cool & lovely hotel. The only thing that's not ok, is that they charge a lot for wi fi in the guest rooms, and for the valet parking (no other option). It is very crowded by the pool at the weekends. Sundays it is open for everybody?!?!?

  • Stayed: July 2013
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Thank Norwegian1973
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LBosco, Manager at W Fort Lauderdale, responded to this reviewResponded August 5, 2013

Norwegian1973,

We appreciate you sharing your experience with us. I’m glad you enjoyed your stay and will certainly take note of your suggestions. WET East is open to local guests on some Sundays for our summer pool parties. We hope were able to enjoy a little poolside leisure!

All the best,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about W Fort Lauderdale

Address: 401 North Fort Lauderdale Beach Boulevard, Fort Lauderdale, FL 33304
Phone Number:
Location: United States > Florida > Broward County > Fort Lauderdale > Central Beach
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Fort Lauderdale
#7 Spa Hotel in Fort Lauderdale
#10 Luxury Hotel in Fort Lauderdale
#14 On the Beach Hotel in Fort Lauderdale
#15 Family Hotel in Fort Lauderdale
#16 Romantic Hotel in Fort Lauderdale
Price Range: $239 - $578 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — W Fort Lauderdale 4*
Number of rooms: 430
Official Description (provided by the hotel):
Overlooking South Florida beach with unobstructed ocean views, W Fort Lauderdale has sand and surf on one side, and intercoastal elegance on the other. A daily resort fee of $26.50 will be collected at the property. ... more   less 
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Also Known As:
w Fort Lauderdale Hotel Fort Lauderdale
w Hotels Fort Lauderdale
w Hotel Fort Lauderdale

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