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“NIce, but......”
3 of 5 bubbles Review of Soleado Hotel

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Soleado Hotel
Ranked #33 of 128 Hotels in Fort Lauderdale
Certificate of Excellence
New York
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
“NIce, but......”
3 of 5 bubbles Reviewed February 19, 2009

We were scheduled to arrive on Sunday, Feb 8. We booked through Travelocity and had our itinerary with us. We left Albany, NY at 8:30 in the morning, and arrived at the hotel around 1:00. No one was there and the office was closed! Some of the other tenants saw us and showed us an emergency number we could call. We called and explained we were there to check in, and the manager said "do you have reservations?" to which we replied "Yes" and he said "Are you sure?" You can imagine our dismay. He told us he would be there in one hour, and could we wait. Since we hadn't had lunch, we agreed (although we would have liked to have checked in and changed from our winter clothes to more appropriate attire). We went to a nearby restaurant, ate lunch and returned about 1 hour and 15 minutes later. Still no manager, and the office is still locked. We sat by the pool (it is a good thing the weather was nice, or this could have been far worse) for another 30 minutes and called the Emergency number again. We asked if they were on their way (he had told us he only lived 20 minutes away) and they said yes. We waited another 20 minutes and called Travelocity. They placed us on hold and contacted the manager and came back to tell us he was only 2 blocks away.

The manager DID eventually show up, and we were finally showed to our room. As we went in, he turned on the light and the light bulb blew. He said he would replace it, but never did. The bedroom door would not shut since the hinges were on backwards. We had 3 plates, two cups, two pans for cooking (with no lids), and a few pieces of silverware. Not exactly a well stocked kitchen. No toaster, and the stove's largest burner did not work.

Although it was clean enough, the maid service leaves a lot to be desired. She would come and take our towels, but not leave new ones. When I went to the manager, he said that she had to wash them and would return them later. One day we never did get towels. We left a note asking for towels which did come the next day.

The pool was not always clean. It looked like the skimmer was only turned on some of the time. The air conditioner has seen better days, but did keep us cool. There was no tea pot or other container for making tea, coffee, etc.

On the positive side, there was plenty of hot water, but the toilet ran all the time. My husband actually fixed it while we were there. It was within walking distance to the beach which was nice. The free breakfast advertised is wrong but since you have a kitchenette, you can fix your own breakfast. There was free internet, which worked well. The television worked and had a lot of channels. The beds were comfortable. The maid did do a good job cleaning, but like I said, sometimes we didn't have towels. There was a grill that we used to cook a steak and we had a nice time sitting outside eating the steak and enjoying the sunshine.

We probably would not return there. Although it worked for us for this vacation and didn't cause us to have a good time, we didn't feel that the manager or the maid did quality work. We would have expected SOME type of apology or amends for having to wait over 2 hours just to check in, but the manager simply said "My English is not good". When I asked a question about a local shop I was referred to his daughter who spoke better English.

Oh yeah -- the photos must have been enhanced. It really doesn't look like this at all. We tried to figure out how they GOT this picture, but we still aren't sure.

  • Stayed February 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank ChandlerNewYork
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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86 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
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English first
Philadelphia
Level Contributor
1 review
4 of 5 bubbles Reviewed June 3, 2008

This is a nice cheap place to stay in Fort Lauderdale. I say cheap meaning the cost was just right. I went down to Fort Lauderdale with three other friends. The hotels has apartments. The owners and the family live at the place. The beach is only two blocks away. There is a kitchen where they have utensils and cooking pans. The owner was sweet enough to let us us their massive gas grill to bbq some steak one night. If I were going to stay in Fort Lauderdale I would stay there again. The maid comes daily. and cleans the place up. The one and only issue we had was having to go and ask for towels because the maid hadn't cleaned yet. Other then that they let us have friends over in the pool until 4 in the morning. They were very accomodating. The owner even offered to go to the liqour store for us so we didn't have to walk. I would recommend this place.

  • Liked — Staff
  • Disliked — Nothing
  • Stayed May 2008, traveled with friends
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Krysalicious
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Midwest USA
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 bubbles Reviewed January 18, 2007

A group of 11 of us stayed at the Princess Ann Apartments in November for a long weekend. We found the hotel to be clean and adequate. The owners were friendly and most helpful in providing additional towels, kitchen utensils (okay, it was a corkscrew for the wine) and anything else we needed. We enjoyed the pool and spent some time lounging on the pool deck.

I think you need realistic expectations, based heavily on what you are paying. The Sheraton is down the street, but you'll pay a lot more to be there. I rated our stay above average. I don't want to discourage anyone, I think BASED ON THE PRICE and the AGE of the facility, our overall experience was above average. Clearly, if you want to stay at a 4 or 5 star hotel, you'll never believe that the Princess Ann apartments were above average.

The previous review said something about the third floor and breakfast. The hotel is only two stories and I never paid for, saw any reference to or heard about breakfast. There are restaurants down the street and a bloody mary or mimosa is only a short walk around the corner.

TV??? Remote controls?? Do you really travel to South Florida to watch TV. Give me a break.... Yes, there was a TV in the room - it was functional and the remote worked fine, assuming you want to spend your vacation watching tv.

There were many restaurants and fun nightlife a short walk from the hotel. For a dollar, you could take the bus anywhere and there are plenty of cabs. The Elbo Room is south and there is fun Irish pub to the north. The beach is a short walk east.

Eleven of us thoroughly enjoyed ourselves. Ask yourself what your expectations are before you complain!! If you need an ice machine instead of an ice cube tray in the freezer and a vending machine that sells toothbrushes, you need to stay elsewhere. There is a 7-11 a short walk away, just in case you need to buy that toothbrush.

We would return next week if we could. At the price, you can't beat it.

FYI - there is quite a bit of construction on the A1A in the area. Once the area is rehabbed and the new buildings are up, I would expect to see some price increases!

Stayed November 2006
Helpful?
5 Thank likemindedtraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SC
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
1 of 5 bubbles Reviewed December 26, 2006

This hotel was awful. There is no room that looks like the one in the picture. First we booked a queen and when we got there they sent us luggage and all upstairs to the third floor. DISGUSTING! The TV was from 1978 and it was two double beds that I wouldn't sit on in sweat pants. After fixing their mistake with alot of hassle we got a queen room that looked and smelled better with a newer TV. The bed was hard as a rock. I am not kiddling, we would have been better off sleeping on the floor. We had to BEG for a remote for the TV, they didn't want to give us one. The breakfast in the morning is a joke. The front desk had no answers to any of our questions about where to eat or go out. I will NEVER stay at the Princess Ann again.

  • Stayed December 2006, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank wendy4864
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
UK
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 bubbles Reviewed September 6, 2006

Sorry to say this hotel was dirty and the rooms were nothing like the picures on the website, which I guess must be 20 yeears old! Lights and electrics faulty in room, rooms not clean. Very disappointing.

  • Stayed July 2006, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank Gretchena
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Soleado Hotel

Property: Soleado Hotel
Address: 2901 Belmar St, Fort Lauderdale, FL 33304-4002 (Formerly Princess Ann Apartments Hotel)
Location: United States > Florida > Broward County > Fort Lauderdale > Central Beach
Amenities:
Beach Free Parking Kitchenette Swimming Pool
Hotel Style:
Ranked #33 of 128 Hotels in Fort Lauderdale
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Soleado Hotel 3*
Number of rooms: 15
Official Description (provided by the hotel):
Completely renovated and decorated with sunny accents, Soleado opens its doors as an alternative to the impersonal an expensive hotel chains in the area where you can stay with family or friends, and embrace what south Florida has to offer. Located only a block away from Fort Lauderdale's Beachfront Promenade and sandy beaches, and minutes away from fabulous dining, shopping and nightlife, Soleado Apart Hotel offers the convenience of having your own private apartment while enjoying family-like hospitality eager to make your vacation memorable. Soleado has 15 spacious, recently renovated apartments where you can feel at your own beach house. With housekeepers to provide you with the comfort you need, our apartments accommodate up to four guests. ... more   less 
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