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Robert C

Birthday weekend 🎉

5.0 of 5 bubblesReviewed Oct 27, 2019via mobile
This place continues to make our stay a perfect 10 each time we come were welcomed treated like royalty and hate it when we have to go back to reality. Thanks again and a special thanks to Ciara for her 5 star service!
Date of stay: October 2019
Trip type: Traveled as a couple
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Management_365, Manager at Hilton Fort Lauderdale Beach Resort, responded to this review
Responded Oct 28, 2019
Hello Robert,
Thank you for allowing us to make your birthday celebration one to remember! We hate when you have to leave as well but are glad that, during each of your visits, you’ve enjoyed the same level of hospitality that keeps you coming back. It is an honor to be your go-to Fort Lauderdale resort and we look forward to welcoming you again soon.

Sincerely,
Rabie Elmtioui
Director of Operations
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviewed October 25, 2019

Perfect location if you want to be near the beach. The rooms are spacious, clean, and modern. The part that stood out for me was their exceptional staff. Super attentive, friendly, and welcoming. Caria at the front desk helped make my little brothers birthday feel special, her great attitude, friendly personable nature, and her personal touch made all the difference.... she actually took the time to leave a little birthday note for him while we were out, he was so touched he took a pic and snap chatted it. A 17 year old boy snap chatting a card is so unheard of. Meant the world to me and him! Bravo Hilton on your exceptional hires. Side note everyone here has been incredible. Thank you for the stay.

Date of stay: October 2019
Trip type: Traveled with family
3  Thank Debbie E
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Management_365, Manager at Hilton Fort Lauderdale Beach Resort, responded to this reviewResponded October 28, 2019

Hello Debbie,
Our team was honored to provide a memorable backdrop for your family’s birthday getaway! We’re pleased to know that you and your brother enjoyed a fabulous time and that the small details team members like Ciara facilitate were so deeply appreciated. We would love to share our beachfront resort, hospitality and other memorable features with you again. To that end, we hope that you’ll be in touch if we can do anything to facilitate your return.

Sincerely,
Rabie Elmtioui
Director of Operations

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 23, 2019 via mobile

Had a junior suite on 10th floor which had microwave, fridge and coffee/tea maker - useful for storing food we couldn’t complete from all the nearby restaurants we could visit within walking distance. Hotel has Ilios restaurant which we used on our first evening with good food and Sushi option. Happy hour 4-7 each evening with well made cocktails. There is a coffee shop on ground floor where we bought light breakfast options although some mornings we walked down strip to find breakfast (you can get in hotel at the Ilios but we chose to explore). Comfy sun beds by pool and attentive pool staff. We never did manage to get anyone to fix our wardrobe light which made it difficult to use the safe so we used the torch on our phone (we did request the fix 3 times). Had a successful trip to Everglades arranged by concierge too.

Date of stay: October 2019
4  Thank L4956DSdeboraht
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Management_365, Manager at Hilton Fort Lauderdale Beach Resort, responded to this reviewResponded October 24, 2019

Hello,
Our team was delighted to serve as your home during your reunion celebration! Thank you for taking the time to comment on how much you enjoyed our well-equipped suites, fantastic dining options and attentive team. Regarding your wardrobe, please accept our apologies. We take a tremendous amount of pride in our ability to quickly remedy guest concerns and it’s clear that we came up short during your stay. We look forward to taking better care of your needs the next time that we have the privilege of welcoming you to Fort Lauderdale. If you need any help making arrangements for your next stay, please let us know!

Sincerely,
Rabie Elmtioui
Director of Operations

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 23, 2019

Andy front desk beyond 5 star!! The best customer service! Love him! Went beyond and above!

Jissela by the pool, awesome service! Sooo professional and welcoming
Best resort ever! Every year for sure!
5 star to you all!

Date of stay: October 2019
Trip type: Traveled with friends
Thank Hope R
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Management_365, Manager at Hilton Fort Lauderdale Beach Resort, responded to this reviewResponded October 24, 2019

Hello Hope,
Thank you for your rave remarks! Andy, Jissela and the rest of our team are humbled by your feedback and want you to know that it was our pleasure to make your beachfront getaway special. We look forward to exceeding your expectations during your next adventure in the area.

Sincerely,
Rabie Elmtioui
Director of Operations

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 22, 2019

Excellent if a little pricey. Great stay, got us connecting rooms. Just be aware of the "beach resort fee" at $75. Might want to just uber there as well as you have to valet park which is also pricey. Great location and the pool and pool service is awesome.

Date of stay: October 2019
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts
Thank daliesk
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Management_365, Manager at Hilton Fort Lauderdale Beach Resort, responded to this reviewResponded October 23, 2019

Hello,
We are overjoyed that your experience with us exuded excellence! Our team loved sharing amenities like our easy beach access and wonderful pool area and appreciate you noting how much they added to your visit. For your reference, our resort fee is currently $35.00 per day. We apologize for any confusion in that regard and are happy to answer questions that you may have prior to your next visit. Please do not hesitate to contact us if we can make arrangements for you that might add to the memorability of your next Fort Lauderdale getaway.

Sincerely,
Rabie Elmtioui
Director of Operations

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 21, 2019

My kids and I snuck away from chilly weather for a weekend in the sun and the Hilton gave us everything we needed. Great food, good location, excellent service and friendly employees. The pool was big and the two hot tubs were very convenient, also easy beach access.

Date of stay: October 2019
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts
1  Thank Laura D
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Management_365, Manager at Hilton Fort Lauderdale Beach Resort, responded to this reviewResponded October 23, 2019

Hello Laura,
We loved welcoming you and your family to our beachfront resort! It was our pleasure to help facilitate days filled with ample fun in the sun and so much more. Fall and winter can feel long. If you ever find yourself needing some warm weather again, know that we’d love to welcome you back.

Sincerely,
Rabie Elmtioui
Director of Operations

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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