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4 - 9 of 267 reviews
Reviewed 4 weeks ago

This resort is quite old. The pink color of the buildings I feel make it look more dated. The resort grounds and units are well maintained. My wife and I did find that the resort requires the guests to do many things that we felt should be the resorts responsibility such as can only get clean towels on Wednesday for a 7 day stay, we were responsible for stripping all the beds and placing the bedding outside door on last day along with all the towels, taking out the trash on last day, placing all the dirty dishes and running the dishwasher and making sure the refrigerator was completely cleaned out.
On the plus side the property is just a 5 minute walk to the beach, less than a mile from a Publix and has ample parking.

Date of stay: April 2019
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with RCI
1  Thank darvink2016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 5 weeks ago

the place itself is in a great location! its dated but ok, but when i went to use the laundry room in the morning on monday of my vacation the laundry room was being used by housekeeping and they were washing the rags that they use to wipe whatever around the resort!!! all the machines had rags in them!! be advised!!!!!

Date of stay: December 2018
Thank deicemanhfd1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 22, 2019

We love coming to Coconut Bay....always clean with a lovely staff. Nixa is a sweetheart at the front desk. So much to do in the area and lovely restaurants/bars within walking distance. The beach was amazing!!

Date of stay: March 2019
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with RCI
1  Thank P7660YHwilliamb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 19, 2019

Very easy access to the beach roughly two blocks away. Lots of restaurant/bar options within walking distance. Very low key pool area. Clean rooms with well stocked kitchens. Larger grocery and shopping 5 minute drive.

Room tip: First floor saves time. Second floors have some nice outside patio's street side, first floors have canal side small decks.
Date of stay: May 2018
  • Trip type: Traveled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank GCGFTG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 14, 2019 via mobile

Thousands of ants in kitchen and bathroom. Toilet overflowed 3 times. Horrible internet. Disorganized, unhelpful office staff. Called and emailed weeks prior to arrival about need for elevator and late check in directions. Received email promptly which guaranteed both. Arrived from Massachusetts after a long day of travel to discover unit assigned via email was taken. 5+ calls to after hours person resulted in two hour process to get our unit in building with NO elevator, all with 7 week old and 11 month old grandchildren in tow. Granddaughter crawls everywhere. Her hands and knees were dirty due to filthy floors. They have a sign in the office that says they strive for 5 star ratings. Obviously that is not true. On the plus side, it is in a great location two blocks from the beach and a short walk to the grocery store, Starbucks, and the mall. The management needs to step up their cleanliness and insect control. We’ve stayed here before and it wasn’t this bad.

Date of stay: March 2019
Trip type: Traveled with family
Thank joragwar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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