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All reviews bonnet house eleven store cooked breakfast each morning birch park beach shops a short block walk galleria mall two bedroom unit great state park pool area an ice cream shop pots pans timeshare exchange large boats full kitchen sunrise blvd water taxi
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Reviewed March 14, 2019 via mobile

Thousands of ants in kitchen and bathroom. Toilet overflowed 3 times. Horrible internet. Disorganized, unhelpful office staff. Called and emailed weeks prior to arrival about need for elevator and late check in directions. Received email promptly which guaranteed both. Arrived from Massachusetts after a long day of travel to discover unit assigned via email was taken. 5+ calls to after hours person resulted in two hour process to get our unit in building with NO elevator, all with 7 week old and 11 month old grandchildren in tow. Granddaughter crawls everywhere. Her hands and knees were dirty due to filthy floors. They have a sign in the office that says they strive for 5 star ratings. Obviously that is not true. On the plus side, it is in a great location two blocks from the beach and a short walk to the grocery store, Starbucks, and the mall. The management needs to step up their cleanliness and insect control. We’ve stayed here before and it wasn’t this bad.

Date of stay: March 2019
Trip type: Traveled with family
Thank joragwar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 4, 2019

For an older resort the units were well maintained, the rooms were large, lots of closets, and the unit was very clean. The beach was very close and the resort pool was well maintained. Beware there is no elevator.

Date of stay: February 2019
  • Trip type: Traveled solo
    • Value
    • Location
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Review collected in partnership with RCI
Thank Maps57944526117
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 3, 2019

The one bedroom units are very spacious and include a full kitchen and a 2nd half bathroom. Coconut Bay is only 2 blocks from the beach and close to good restaurants. We liked the beach because the resort is half a block from the Bonnet House and across Sunrise Blvd from the John Taylor Birch park. The beachfront of both these attractions is unspoiled, unlike areas just a bit further south that are fronted with restaurants and lots of traffic. The resort is older, but well maintained. Caters to seniors.

Date of stay: February 2019
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Review collected in partnership with RCI
Thank eadj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 2, 2019

Older property but in a great location, well maintained, friendly staff, lovely pool. This property is walking distance to everything, including the beach, shopping, restaurants, water taxi and entertainment.

Date of stay: February 2019
  • Trip type: Traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with RCI
Thank jaycie2017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 28, 2019

RCI & Resort assigning us to walk-up unit was totally unacceptable & preventable. RCI service by improperly notifying Resort that RCI sendind an RCI guest to use me unit was initial cause of causing us to be put into a unit w/o elevator. But Resort made problem even worse by failing to move us to a unit with Elev or 1st Floor, Made us go up & down stairs to do anything during our vacation. Not very enjoyable for 80 yr olds

Date of stay: February 2019
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with RCI
Thank NorthStar399107
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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