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“Terrible management, cute property.”
Review of The Aqua Hotel

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The Aqua Hotel
Ranked #10 of 127 Hotels in Fort Lauderdale
Certificate of Excellence
Reviewed February 3, 2014

Wifi barely worked in my room, and when I inquired about it I was told that the corner rooms don't pick up the signal at this time and that they hope to improve the situation in the future. Since wifi was supposed to be included, I asked if I could switch to another room. The only ones available were rooms that were much more expensive. Of course if I had been aware of the situation, I would have booked elsewhere. They wouldn't switch me without increasing the price because apparently the onsite managers let people switch for this reason in the past, but the upper management put a stop to it. I think this is truly awful customer service for obvious reasons since this is a known problem with the room.

Stayed: February 2014, traveled with friends
4  Thank Pookarina W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NorthBeachVillage, Owner at The Aqua Hotel, responded to this reviewResponded February 12, 2014

Pookarina W,
We are sad to hear about your experience and hope that you'll give us a chance to redeem ourselves. We do offer complimentary WiFi and are constantly working on ways to improve it, making it more convenient for our guests. We do appreciate your feedback and really would like a chance to make it up to you. Please give a call next time you're in the area. Thanks, NBV

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452 - 458 of 1,031 reviews

Reviewed February 2, 2014

This is a 60's apartment complex re done. Very nice accommodations. Good bed, small kitchen, clean, nice grounds, 2 nice heated pools. Great location, near beach.
The manager is a flake. She told us we could pay $25 for a 2 hr late check out. The next day she pounds on the door at the most (un opportune time) @ 9:30 am, saying we were supposed to check out the day before! We had paid to stay until 1, and paid $25 extra!
Other than that, the worst thing was, the wifi was absolutely horrid, when it worked at all it was extremely slow.
One final note, this is not a hotel bring your own shampoo etc, but much cheaper than the other hotels so worth it.

  • Stayed: January 2014, traveled as a couple
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5  Thank KellIe0414
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NorthBeachVillage, Owner at The Aqua Hotel, responded to this reviewResponded February 12, 2014

Kellle0414,
We appreciate your feedback and sorry for any confusion regarding your late check out. This is not typical and we'd love the chance to make it up to you. Thanks very much for your review. Take care, NBV

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Reviewed January 30, 2014

We had an early morning flight after spending New Year's in the Keys and wanted to stay in Ft. Lauderdale. We came across this cute little place on Trip Advisor and decided to give it a try. After 3 days in the humid Keys, this hotel was a breath of fresh air! No carpet, all wood flooring, and wonderful platform bed, great bathroom with plenty of storage and of course, it was Aqua. Even the in-room coffee was good! The sweet on site Manger (lady) was wonderful, so friendly and helped us with our bags, there is no elevator, which actually was not a big problem. The room had a dehumidifier - how fantastic was that!! It would have been fun to stay there longer, only about 2 blocks from the beach, lots of restaurants, and close to the Galleria Mall. If you want to break away from the chain hotels and put a little "Aqua" into your life, this is the place!

  • Stayed: January 2014, traveled as a couple
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1  Thank spidersuz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NorthBeachVillage, Owner at The Aqua Hotel, responded to this reviewResponded February 12, 2014

spidersuz,
Next time you're in Florida you should just skip the Keys and spend the entire time with us! We'd love to have you! Thanks so much for your review. Hope to see you again soon. Take care, NBV

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Reviewed January 29, 2014

We had a short stay after cruise, nicer than the cruise itself.

Warm welcome and helpful staff, car rental arrangment made by Manager Maggie, very clean place, wonderful room (had room 1302 penthouse with 2 king beds), great location, free wifi and parking, heated pool, 1 block from beach, near everything. Early check in was possible for us. Perfect boutique hotel. We recommend this place and we'll go back soon.

Thank you to Maggie and Andrew.
Caroline, Martin and Olivier.

  • Stayed: January 2014, traveled with family
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Thank Spirek2000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NorthBeachVillage, Owner at The Aqua Hotel, responded to this reviewResponded February 3, 2014

Caroline, Martin & Oliver,
What a nice review, thank you so much! Next time you should skip the cruise and stay with us the entire time! With rooms types that include full kitchens, we can accommodate extended stays and large groups. We appreciate you choosing Aqua and hope that you'll choose us again soon!

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Reviewed January 27, 2014

The Aqua Hotel is a everything a big chain hotel is not.
An international group of guests, friendly staff of Maggie, Andrew and Shelley provided great service, answered all our questions about the quiet neighborhood only two blocks from the beach.
I loved the clean lines and thoughtful touches in the room. It was one of the smallest rooms, but more than adequate for a solo traveller. Had a iron, ironing board, hairdryer,microwave, and cold small refrigerator. Of course, the bed made for a great sleep, modern bath with good hot water and thick towels and a wonderful bathrobe.
Loved the grass area between the buildings, two heated pools and plenty of lounge chairs.
Stayed two days after a cruise and it was a wonderful way to end my vacation in Fort Lauderdale.
Look forward to staying again here or at one of their other North Beach Village properties again.

  • Stayed: January 2014, traveled with friends
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2  Thank Azulann
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NorthBeachVillage, Owner at The Aqua Hotel, responded to this reviewResponded February 3, 2014

Azulann,
Aqua proves that the expression "good things come in small packages" can be true! While we have all the amenities of those larger chain hotels, we pride ourselves in being a boutique hotel and love being able to really get to know and enjoy our guests. Give us a call next time you're in Ft. Lauderdale, we'd love to give you a tour of all of our NBV properties! Thanks so much for your review.

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Reviewed January 27, 2014

This is a very nice hotel and as you can tell by my title line I was very impressed with the cleanliness of the room. check in was fast and efficient and the manager assisted us with our luggage. We stayed two nights prior to going on a cruise. It is one block from the beach and we walked to the Galleria for shopping. If I return to Ft. Lauderdale I will certainly stay at this hotel. I also felt very safe. The manager arranged our taxi service to the cruise port the next day. I highly recommend this small stylish boutique hotel!

  • Stayed: January 2014, traveled as a couple
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1  Thank Travelfan7455
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NorthBeachVillage, Owner at The Aqua Hotel, responded to this reviewResponded February 3, 2014

Travelfan7455,
Thanks so much for your review. You mentioned 3 things that we really take pride in - efficient staff, clean rooms and a safe location. Our guest happiness is our number one priority, and we are so happy that we were able to provide you with the vacation that you deserve!

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Reviewed January 19, 2014

Cute place but our stay was ruined by the door alarm going off @ 3 a.m on our last night. As we don't have a phone and no one told us there was a phone outside the front gates we endured the loud beep, beep, beep for another hour when for some reason it stopped only to start again every half hour. We had a late flight that night followed by a long drive so to say we were miserable was an understatement. When we spoke to Maggie the next day she told us it was a machine so it was out of their hands and couldn't have been avoided. True, but she could have said, "I'm sorry". Another weird incident occurred when our door suddenly opened and Andrew was standing there with another couple to place in our room. His response was "oh", not, "I'm sorry" or "excuse me". Other than those incidents the hotel is clean and the maids were really lovely, all of them.

Stayed: January 2014, traveled as a couple
4  Thank TorontoPiper
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NorthBeachVillage, Owner at The Aqua Hotel, responded to this reviewResponded January 23, 2014

TorontoPiper,
Please accept our apologies for the issues you encountered during your stay. We do have call boxes at all of our properties for those late night arrivals but will look into ways to improve this system and really appreciate your feedback. We hope that you will visit us again soon, we know that we can do better! Take care, NBV

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Additional Information about The Aqua Hotel

Address: 3016 Windamar St., Fort Lauderdale, FL 33304-4019 (Formerly Angela's Beach Resort)
Location: United States > Florida > Broward County > Fort Lauderdale
Amenities:
Free High Speed Internet ( WiFi ) Kitchenette Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in Fort Lauderdale
#5 Romantic Hotel in Fort Lauderdale
#33 Business Hotel in Fort Lauderdale
Price Range: $139 - $296 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Aqua Hotel 3*
Number of rooms: 39
Official Description (provided by the hotel):
Why are AQUA’s reviews so excellent? Is it that North Beach Village’s boutique hotels are located in an extraordinary area of Fort Lauderdale beach that’s perfect for kids and fun-loving adults? Or is it that AQUA’s concierge-like services ensure happiness? Could it be our sandy beaches a few minutes’ walk away or how our heated pools induce laughter? Maybe it’s our incredibly reasonable rates for modernized suites with flat-screens, kitchens and Wi-Fi included? Yes – families revisit us for these details and many more! From golden beaches and turquoise waters to the winding Intracoastal Waterways – AQUA’s at the heart of a lush barrier island. Our tropical ambiance and 322 days of Caribbean sunshine also adds to AQUA’s success – plus we’re minutes from Fort Lauderdale’s world-class airport, cruises, shops, nightlife, entertainment and restaurants. Imagine – rejuvenating family beach picnics, water taxi rides to chic Las Olas or thrilling watersport adventures!AQUA’s 39 spacious rooms – studios, suites and penthouses – have a refreshing, beachy décor. We never charge resort fees, or for coffee or beach views. Recharge your inner holiday and book AQUA. ... more   less 
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Also Known As:
Angela`s Beach Hotel Fort Lauderdale
Angelas Beach Hotel
Hotel Angelas Beach

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