Wifi barely worked in my room, and when I inquired about it I was told that the corner rooms don't pick up the signal at this time and that they hope to improve the situation in the future. Since wifi was supposed to be included, I asked if I could switch to another room. The only ones available were rooms that were much more expensive. Of course if I had been aware of the situation, I would have booked elsewhere. They wouldn't switch me without increasing the price because apparently the onsite managers let people switch for this reason in the past, but the upper management put a stop to it. I think this is truly awful customer service for obvious reasons since this is a known problem with the room.
- Official Description (provided by the hotel):
- Why are AQUA’s reviews so excellent? Is it that North Beach Village’s boutique hotels are located in an extraordinary area of Fort Lauderdale beach that’s perfect for kids and fun-loving adults? Or is it that AQUA’s concierge-like services ensure happiness? Could it be our sandy beaches a few minutes’ walk away or how our heated pools induce laughter? Maybe it’s our incredibly reasonable rates for modernized suites with flat-screens, kitchens and Wi-Fi included? Yes – families revisit us for these details and many more! From golden beaches and turquoise waters to the winding Intracoastal Waterways – AQUA’s at the heart of a lush barrier island. Our tropical ambiance and 322 days of Caribbean sunshine also adds to AQUA’s success – plus we’re minutes from Fort Lauderdale’s world-class airport, cruises, shops, nightlife, entertainment and restaurants. Imagine – rejuvenating family beach picnics, water taxi rides to chic Las Olas or thrilling watersport adventures!AQUA’s 39 spacious rooms – studios, suites and penthouses – have a refreshing, beachy décor. We never charge resort fees, or for coffee or beach views. Recharge your inner holiday and book AQUA. ... more less
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- Also Known As:
- Angela`s Beach Hotel Fort Lauderdale
- Angelas Beach Hotel
- Hotel Angelas Beach