Be careful! Sanitation and Health standards in California Pizza Kitchen in Fort Lauderdale on US-1 are below any standard of a regulated restaurant! In a third world country you wouldn't get what I was served! I ate in that location on July 6,2013 at 5:30 PM , seating by myself on the bar and eating a dinner that I ordered, when suddenly I noticed after drinking half of my glass of water that are two Black huge Flies floating in my water. I called Greg that I thought was the manager, he was disgusted himself, made a strange experience on his face, got for bid didn't apologize, didn't bring me a a new glass of water, just kept doing his business, I was shocked, the bartender explained me and showed me how it happened, they keep an open stainless-steal Jug that has no lid under the counter and Flies were accumulating in the water I drank, I was so disgusted that decided to leave immediately, I thought I would puke just there, but I held it till I got out, not before they have collected from me the full amount for my dinner.
As I arrived home 15 min later I called the restaurant and asked to speak with the manager, Jammy who was the manager at that time did nothing although I left him my phone number.
As I got no reaction and actually was shocked from the negative Customer Service reaction of the staff and the "Manager" I filed a complaint with the Customer Service of CPK Heather Mulero case ID: 25276692 that also did nothing!
My name is Michael Man and I am Hotels Manager for the last 40 years, I don't remember ever complaining about a restaurant specially that I am in the industry, I was a regular customer in that restaurant, but I promised myself not to step ever in that establishment for the bad hygienic conditions and the bad reaction of the staff & management, the purpose of this review is to warn the consumers that the Glitzy look of the restaurant has nothing to do with their hygienic conditions, and better people know what California Pizza Kitchen staff are ready to put in your Food & Drinks, I don't know perhaps the purchase of this chain by Nestle caused this decline in their Health Standards. (their food is good if you like to eat Flies in your food!).
It is my first time to write a negative review, I used to love CPK food, but no more.
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