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“Beware of small rooms”

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The Pillars Hotel Fort Lauderdale
Ranked #2 of 128 Hotels in Fort Lauderdale
Certificate of Excellence
Victoria
2 reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“Beware of small rooms”
Reviewed November 1, 2006

This Hotel is very nicely situated on New River Sound with nice views of the river. It can fairly be described as an oasis amid the surrounding high rise properties. We had a poolside room on the second floor (#22)with commanding views of the river. At this point the kudos end.
This is the smallest hotel room I have ever occupied. The room has absolutely no space for any luggage that doesn't involve stepping over it! The small closet contains the mini bar and the safe so that luggage can not be stored there. The room has one chair and a desk with nowhere for a second person to sit except on the bed which is very high off the floor. I'm sorry but this room does not meet my minimum standards for accommodation. At $189 per night it is no bargain. Room #23 is identical.
The reception area and library were uncomfortably cold (over air-conditioned). The sofa in the library is ornamental with large cushions and nowhere to sit. We never saw anyone in there.
We would not stay here again. Some of the more expensive rooms are larger and a consideration for those who are willing to pay more.

  • Liked — location
  • Disliked — rooms
  • Stayed October 2006, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
Helpful?
11 Thank terrysax
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
kro1, Managing Director at The Pillars Hotel Fort Lauderdale, responded to this review, November 7, 2006
We agree that rooms 22 and 23 at The Pillars are very small. We keep them as is because they are frequently requested by return guests who want the exceptional views of the lush tropical pool area and the expanse of the Intracoastal Waterway. Interestingly, aficionados of rooms 22 and 23 are willing to pay the same rate as they would for our standard poolside king/bed rooms. However, we do understand that rooms 22 and 23 are not for everyone. Now and in the future, reservations for these two rooms can only be made directly through the hotel. This way a Pillars hotelier will brief future guests on the pro’s and cons of these special rooms.

Caroline Bonnell
Managing Director
The Pillars at New River Sound


Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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994 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (181)
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English first
Hoboken, NJ
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed October 25, 2006

We just stayed at the pillars for a 3 day weekend getaway and absolutely loved it. We read reviews of the Pillars on Tripadvisor before booking and wondered what the staff could possibly do to deserve such raving reviews, and after staying there, we saw it for ourselves. The staff was EXTREMELY friendly and helpful at all times and could not do enough to make our stay pleasant. They were very flexible with our check-in/check-out times and Christopher and Jessica (who were both just wonderful) gladly offered many fantastic restaurant recommendations upon our request. There is food available from the hotel kitchen, which you can eat just about everywhere-including the many tables and chairs outside the rooms, around the pool, and on the dock. The pool is lovely with padded lounge chairs with pillows, free lemonade all day, and a beautiful view of the intercoastal. The beach is just a short walk away, which made it easy to walk over just for a quick swim whenever we felt like it. We really felt like the hotel was in a good location-although not directly on the beach or Las Olas Blvd, it sits somewhat between all the major spots, so nothing is too far away by cab or watertaxi (which stops at the hotel). Our room was very clean and cozy, and although it was smaller than most hotel rooms, the amenities more than made up for it. I do not recommend this hotel to families with children, however, it is definitely more of place for couples and groups of adults. There is definitely a reason that this hotel is rated #1 in Ft. Lauderdale though-We can't wait to go back and enjoy another vacation at the Pillars!!

  • Liked — Friendly service
  • Disliked — nothing-it was all great!
  • Tips/Secrets — go to Charley's Crab for a great dining experience to complete your trip
  • Stayed October 2006, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
10 Thank SLKtraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
edinburgh
Level 4 Contributor
34 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed October 24, 2006

What a great place.

After a flight from Scotland then a drive from Orlando this hotel came as a very pleasant rest place for 3 days prior to our cruise.

Manager gave us a great welcome and glass of wine... nothing too much trouuble.

Good parking, wireless internet, good food nearby and hotel food first class on their deck by the river.

Cannot praise this place enough!!

  • Liked — small quality hotel
  • Disliked — builders!!
  • Tips/Secrets — pool room upper floor
  • Stayed October 2006, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
7 Thank pitliver
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
on the road
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed August 23, 2006

I am in the international hotel business and deal with the “front of the house” managing guests and service. I am very impressed with the location of the Pillars Hotel, the staff and amenities.

When selecting any hotel, you should write a list of things that are important to you e.g. noise concerns, free parking, can I deal with having a shower and not a bathtub etc. Once your list is compiled, search for hotels, inns, B & B’s etc. that match your personal needs and preferences.

I have stayed at all of the chain hotels in the Ft. Lauderdale area and I can assure you that it will be hard to find free parking and free internet in which The Pillars offers.

Location: 2 blocks from the beach and all bar and restaurants on A1A-where all the action is at. If you don't plan to go out of Ft. Lauderdale, you won't need a car. Although, if you do have a car, the parking at the Pillars is either right in front or to the side of the hotel on a short residential street.

The hotel is overall very peaceful. Even if you do have the only room that is in the front of the hotel with the private courtyard, I found it quiet unlike the review from the members in Scotland. As for the private courtyard, anyone can see you from high above albeit if you are on your balcony in any of the other rooms, you can be seen as well. I would only caution that indeed this room does have a small bathroom with a shower only. If you ask what you are getting beforehand and express what you need in a hotel room, you can make an informed decision hence no disappointments.

You can sit on the dock area and watch the yachts go by on a comfy lounge chair. You can also dine in this same area which is very romantic in the evenings. For a great convenience, the inter-coastal water taxi stops right at the hotel dock.

Staff: Friendly, personable and outgoing! You will get far better service and more for your money here than at any chain hotel. They bend over backwards for you as they feel you are a guest in their home, not a nuisance at their workplace.

This is a wonderful hotel if you are looking for tranquility, free internet and parking, friendly service and more personal attention than any chain hotel can ever offer!

  • Liked — value
  • Disliked — nothing
  • Stayed July 2006
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
24 Thank SavvyTravelChick
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Los Angeles, CA
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed August 8, 2006

We stayed at the Pillars the Friday night before we departed on a weeklong Caribbean cruise. We wish we had stayed at the Pillars for the week instead! The hotel is a small, charming property. We were greeted by the manager who went above and beyond to make us feel welcome and take good care of us. The package we booked included transportation from the airport and to our cruise ship, a bottle of wine, and breakfast in bed. The hotel staff brought us bug repellent to make sure we wouldn't be eaten alive by mosquitos and helped us with umbrellas during a sudden downpour. The room was small, but very comfortable with high quality linens and toiletries. The continental breakfast was tasty. All in all, we felt very comfortable and would highly recommend this place to anyone visiting Fort Lauderdale.

  • Liked — great service, location, room comfort and amenities
  • Disliked — location difficult to find, room a bit cramped, price
  • Stayed July 2006, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
9 Thank Maria28
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Texas
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed July 18, 2006

We just returned from a 6 day, 5 night stay at The Pillars. The stay was just wonderful. Our room was pool side, quite and always clean. Anything we needed was graciously gotten. Thomas and Jessica were great. It is just 1 block from the beach and the water taxi stops directly at this hotel. The perfect vacation retreat. WE will definately stay again.

  • Liked — Everything
  • Disliked — no complaints
  • Tips/Secrets — Best rooms are poolside!
  • Stayed July 2006, traveled on business
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
6 Thank Dwither
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Heath, Massachusetts
1 review
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed July 16, 2006

We stayed at The Pillars at New River Sound in March of 2006. This is a beautiful hotel in a beautiful setting. We stayed in the Plantation Suite, Room 21. This is a lower priced room than most suites. The room was gorgeous with careful attention paid to details. The setting is on a river with a 5 minute walk to the beach. The staff was wonderful and can't do enough to please their guests. Breakfast is available daily and we had ours every morning on the upstairs patio. The pool and grounds are extremely well cared for. There are even towels and drinks available poolside. Also, a resident iguana can be seen roaming the grounds. I recommend this hotel highly.

  • Stayed March 2006
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
7 Thank krichter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Pillars Hotel Fort Lauderdale

Property: The Pillars Hotel Fort Lauderdale
Address: 111 N Birch Rd, Fort Lauderdale, FL 33304-4313
Phone Number:
Location: United States > Florida > Broward County > Fort Lauderdale
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in Fort Lauderdale
#1 Luxury Hotel in Fort Lauderdale
#6 Family Hotel in Fort Lauderdale
#13 Business Hotel in Fort Lauderdale
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Pillars Hotel Fort Lauderdale 4*
Number of rooms: 18
Official Description (provided by the hotel):
Situated on New River Sound, a block from the beach, the Pillars Hotel is a beautiful mix of classical British Colonial architecture and 30's "Art Deco". Well-known for its magical sunsets, unpretentious service and its special dining experience, the hotel caters to travelers looking for a sophisticated intimate venue. ... more   less 
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Also Known As:
The Pillars

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