We were suppose to stay at the Hampton Inn for 1 week while in Fort Lauderdale. However from the time we walked in the door it was a nightmare.
We book 2 months in advance and are Hilton Honors Silver members. We when checked in they did not have any of our info. Luckily I had the print out with our confirmation and they magically found our reservation.
Our room we reserved was the hospitality suite with 2 kings. Upon entering our room after checking I used the bathroom only to find a glob of poo in the bath tub. Yes you read it write home feces! We called the front desk immediately and sent someone down however nothing was done. We then went on to discover an empty beer bottle out in the open and silly string sprayed on the walls. We alerted the front desk again and were told that they would give us 1 free night since we were staying 7. However weren't in the room not even an hour before we packed all our stuff and checked out.
I am disappointed as this hotel gives a bad name to Hampton Inns. We have great experiences with Hamptons but not with this one.
-Service was horrible; did nothing to correct problems only offering a free night
-Room was dirty as described
-Location of the hotel close to Airport
- Reservation Options:
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- Also Known As:
- Hampton Inn Fort Lauderdale Airport North Cruise Port Hotel Fort Lauderdale
- Fort Lauderdale Hampton Inn