I had heard from a few friends that had enjoyed going to "Boys Night Out" at Michele's on Monday evenings. So when a close friend of mine was visiting from Philadelphia, I suggested that we try it out. We arrived at about 7:30 and the hostess took my last name, first name and phone #, which was a little odd. I asked her how long it would be to get a table and she said about 20 minutes. The manager, John, had informed us that Grey Goose cocktails were 1/2 price and they would come and find us and tap us on the shoulder when our table was ready. We had a cocktail and managed over the loud music by the not so talented piano player/singer, to catch up on conversation. When over 1 hour had passed and there were empty tables, I walked over to the hostess to ask why we were not seated. She halfheartedly apologized and showed us to a table. Then after sitting there for a minimum of 8 minutes, with no waiter coming over, not even to pour a glass of water, and I had pointed out to my friend that on the 2 for 1 menu, it stated that 18% gratuity will be added before the discount, which we can surely understand if you are getting decent service, my friend had it. On our way out, I went over to the manager to tell him why we were leaving. His response and I quote was, "I'm sorry, I am going to rip them a new one" . This was not the response I should have received given the circumstances, so between the loud music, lack of service (I also saw that people were waiting very long for their food), and poor management, I will definitely advise everyone I know not to go there.
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