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“Breathtaking View”

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Sonesta Fort Lauderdale Beach
Ranked #14 of 128 Hotels in Fort Lauderdale
Certificate of Excellence
Baltimore
Level 2 Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Breathtaking View”
Reviewed November 15, 2012

The hotel is centrally located. Our room had a breathtaking view of the beach. The room was very clean and spacious. It was what I consider a luxury hotel and worth every penny. The bed was amazingly comfortable. We used the valet service and it was excellent. I would surely stay here again when I am in Ft Lauderdale again.

  • Stayed November 2012, traveled as a couple
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
Helpful?
2 Thank BaltimoreLeisurelady
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
eduardo f, General Manager at Sonesta Fort Lauderdale Beach, responded to this review, November 19, 2012
Dear BaltimoreLeisurelady, manny thanks for your comments. I do appreciate your recommendation and great ratings. Glad to hear you found our hotel fullfilled all your expectations. Came back to B with us soon!
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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Orlando,Fl
Level 4 Contributor
20 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed November 15, 2012 via mobile

The hotel is located right in the corner and the majority of the rooms have ocean view. The lobby area is very neat. Once u walk inside the rooms you are amazed by the view and how clean and organize the room looks. The only downside of the hotel is the pool area. It is very small and there is not a jacuzzi. Other than that I definitely recommend you to stay in this hotel if you want to be in front of the beach.

  • Stayed November 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank AngelicaJ07
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
eduardo f, General Manager at Sonesta Fort Lauderdale Beach, responded to this review, November 21, 2012
Dear AnjelicaJ07, thanks for your feedback and your great recommendation. I particularly appreciate your positive comments on room cleanliness... we are very proud of our rooms!
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Irvine, California
Level 2 Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed November 14, 2012

Don't waste your money by booking unless you get a cheap rate. All rooms have the view so don't pay more for the curve section. Rooms don't have a window that open. The hotel lacks ventilation and there is an odor in the walkway's and what they call the observation deck which also lack any open area or windows that open. it is a waste to be ocean close but not have the ocean feel. I paid two months ahead and reserved and room high up at the curve with a kig size bed.

I arrived at 1:00 Am and the room was wrong, king was reserved I was given two twins. Phone in room did not work, so had to come to lobby. They could not do anything till next day since manager was not there.

Next day the manager said she will change room to 9th floor king size and she was sorry, She also said the room will be kept till I come back. I came back and the night manager/front desk said sorry no notes in the system. She called the other manager and after 1/2 hour my room was changed, but not the 9th it was on the 5th.

Sunday we got up left the room around 11 Am, came back around 2 Pm. room was not done and towels not changed. Called the desk, they said sorry we will take care of it.

5 PM we were going out and went to the desk, asked about the room cleaning and was told no problem we will take care of it. 11 Pm we came back, guess what!! Room was not done and towels not changed. Called the desk, they asked if I left the sign out, I told him are you kidding!! The room should be done, we asked twice. This hotel is selling itself as a high end hotel and you lack a basic requirement of a 3 star hotel. He said sorry again and sent up towels. The pool is was too small in the back of the hotel, not a very attractive area. Room service is over priced with a room delivery and gratuity included cost. No coffee in the rooms.

The hotel managers don't communicate to each other. The valet staff is excellent. You can park behind the hotel for $10.00 per night if you wish, rather than the $25.00. . The hotel is over priced and I would not rate it as any more than a 3 star.

Room Tip: Front side of the hotel rooms all the same, don't pay extra for the cur section. Windows don'...
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  • Stayed November 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank 7alexander1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
eduardo f, General Manager at Sonesta Fort Lauderdale Beach, responded to this review, November 22, 2012
Dear 7Alexander1, thanks for taking the time to share your comments. First and foremost, my apologies for your experience at the hotel. As cliche as it might sound, this is definitely not the service or experience that we deliver at B Ocean. We have a good team of people who care, and the shortfalls you experienced are just not acceptable. I've arranged to issue a credit for 1 night to compensate for not meeting your expectations. To our readers: the reservation was booked through Expedia and bed type is never guaranteed... this is why we encourage guests to book directly on our website.
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Minneapolis, Minnesota
2 reviews
Reviewed November 12, 2012

We just hosted our annual retreat for nearly 100 people at the B Ocean Ft. Lauderdale. We couldn't have had a better experience.

The hotel's meeting planner had done a fantastic job prepping for our visit. She was at least 3 steps ahead of me at every point. She’s well organized, very courteous and goes above and beyond. This was most evident when she asked for information about our organization – our mission, vision, values, culture, details of the meeting, etc. I’ve organized many events and never experienced such a proactive and strategic person on the venue’s team. In fact, we hosted our event last year at the Westin Ft. Lauderdale, and our experience there was just fine … but pales in comparison to our experience at the B Ocean Ft. Lauderdale.

Beyond the prep for our visit though, the entire on site team did an exceptional job while we were on site. The service was impeccable. The attention to detail was superb. And the flexibility was phenomenal. The team went above and beyond at every step. And the entire hotel was prepped with information about our entire agenda - from the valet to the front desk, to the catering staff, to the other service staff.

The penthouse level meeting rooms really do look like the photos - the view is incredible from every meeting room.

Yet while the meeting rooms and guest rooms did mesmerize our team (which is very important in selecting a venue), the service is what results in return visits and recommendations. Should we visit Ft. Lauderdale again, the B Ocean will be our first choice.

Room Tip: all rooms are stunning with ocean views.
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  • Stayed November 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Shawna S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
eduardo f, General Manager at Sonesta Fort Lauderdale Beach, responded to this review, November 17, 2012
Dear Shawna, thanks so much for your feedback. We trully enjoyed having your group at the hotel and cannot wait to B you host once again!
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Panama City, Panama, Panama
Level 3 Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed November 12, 2012

I spent 5 days and everything was good. The room has plenty of space, no refrigerator, big LCD and a perfect bed to have a good rest after all day working.
The breakfast is pretty god, has everything you will look for. The only thing I dont like is the charge for the overnight parking. Why? Im staying there, I should park there for free!!
But anyway, is a good hotel to stay in.

  • Stayed October 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jair R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
eduardo f, General Manager at Sonesta Fort Lauderdale Beach, responded to this review, November 17, 2012
Dear Jair R, thanks for your comments and strong ratings. As the saying goes, there is no free lunch, but in this case, no free parking on the beach! Parking is at a premium anywhere along the beaches in both Miami and FLL and our price is in line with other upscale hotels in the area.
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New York
Level 3 Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed November 11, 2012

Managed to get this hotel through on on line hotel broker at $125 a night for a quick weekend in Ft Lauderdale. The location is good.It is on the strip but at one end so everything is within a short walk. It is on the ocean front.The lobby is sort of modern cool ,the bar area was definitely a scene and lively. The rooms have ocean views but no balconies which seems odd for an oceanfront hotel. You can get floor to ceiling windows or half windows.
The rooms were spacious and also quite modern and comfortable. The staff were terrific. From check in to check out they were more than thorough and attentive. Also, the valet was remarkably fast which leads me to the only slightly negative. There is no self parking and valet is $25 a day.
Again, a mild complaint as it was well worth $125 a night.

Room Tip: I would def get the floor to ceiling windows. A view is part of the reason one wants to be on the oc...
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  • Stayed September 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ClarkNY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
eduardo f, General Manager at Sonesta Fort Lauderdale Beach, responded to this review, November 12, 2012
Dear ClarkNY, I am glad you were able to escape for a quick getaway from NY and hope that all is well in the aftermath of Sandy. I appreciate your positive comments, particularly about our terrific staff. Parking is always at a premium on the beach, and our rates are in line with other resorts.
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Calgary
Level 4 Contributor
45 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
Reviewed November 9, 2012

We booked this hotel for a 2-nights stay following a cruise out of Fort Lauderdale and I'm sorry to say it was the most disappointing hotel experience I have ever had. How I wish we had booked another stay in the Atlantic hotel just down the street where we stayed before the cruise. This hotel looked very nice on the Internet and we decided to book it through Get-a-Room.com. I booked a "stunning king" room which has a floor to ceiling window (well, not quite but never mind).

Our cruise arrived in Fort Lauderdale at 7:00 am and hence we arrived at this hotel at 9:30 am, well before the 4:00 pm check-in time, we do realize. No problem we were told by a very nice young man. As soon as our room category was vacated and it was cleaned we could check in. Happy to hear this we went off to have breakfast in the bistro (a very ordinary little space, food was ok) and then went out to sit by the pool. Where we sat and sat and sat. And sat. Fast forward 4 hours and we ask at the front desk if our room is ready. No it's not we are told. So we sit and wait. We ask again. No is the answer. We take a taxi to find a bookstore. When we return an hour or so later we ask again. Still not ready. We wait and finally, lo and behold, our room is apparently ready. But - it is the wrong room category, a "captivating king" which is a downgrade from what we booked and paid for. Luckily we have a printout of our confirmation letter which clearly states the room category. But we have to wait again for almost an hour to get this room. It is now 3:00 o'clock, still an hour before the official check-in, a fact that the desk clerk Mariana impresses on me. Yes, I know. I get it. But in many hotels an early check-in is possible and we were certainly told that after the 11:00 am checkout time our room would be made ready as soon as possible for us. 5 -1/2 hours is the best they could do??

I can say with certainty, from the huge numbers of people filling the lobby all trying to get their rooms, that this hotel has a problem with room turnover. Whether they don't hire enough housekeeping staff I don't know but it was utter chaos and a really unpleasant experience being there.

Now to our room. It was fine, it has the nice ocean view (hey almost every hotel along that strip, and there are dozens, have nice ocean views). Our room at the Atlantic Resort just down the street, (see my review) was much nicer, much bigger, had a kitchenette and an ocean-front balcony, all for less money.

This room was fairly small, had no bathrobes or slippers, although you could call down and request one - yeah right, who wants to do that. There is no coffee maker in the room although there are a bunch of expensive snacks you can purchase. The bathroom has a shower, no tub. My husband says the ceramic tile floor is the worst tiling job he's ever seen (OK, he's an architect he notices those things). Although there are 2 bedside tables there is only 1 lamp. Guess only one of us gets to read in bed. The room is definitely older with a whitewashed veneer to make it look cool and über modern and sleek. Truly it's nothing special.

My advice is to take your money and business somewhere else.

Room Tip: Go to another hotel
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  • Stayed November 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank Lillybelle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
eduardo f, General Manager at Sonesta Fort Lauderdale Beach, responded to this review, November 12, 2012
Dear Lillybelle, thanks for sharing your comments and apologies for not meeting your expectations. We certainly do our best to accomodate early arrivals, but when the hotel is full this is a reality that will occur from time to time. We do not like to have our guests wait, and that is why we communicate ahead of time the 4 pm check in. That being said, when we are not fully booked the night before, we do accomodate early arrivals, as witnessed by many on this site. One more thing: our rooms are less than 2 years old, so actually newer than the rooms at the Atlantic!
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Additional Information about Sonesta Fort Lauderdale Beach

Property: Sonesta Fort Lauderdale Beach
Address: 999 N Fort Lauderdale Beach Blvd, Fort Lauderdale, FL 33304-3310
Phone Number:
Location: United States > Florida > Broward County > Fort Lauderdale > Central Beach
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Spa Hotel in Fort Lauderdale
#6 Luxury Hotel in Fort Lauderdale
#7 On the Beach Hotel in Fort Lauderdale
#18 Business Hotel in Fort Lauderdale
#18 Romantic Hotel in Fort Lauderdale
#33 Family Hotel in Fort Lauderdale
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Sonesta Fort Lauderdale Beach 4*
Number of rooms: 240
Official Description (provided by the hotel):
Just steps away from the ocean and the beautiful Fort Lauderdale beach, Sonesta Fort Lauderdale Beach offers you a sensational experience among Fort Lauderdale hotels: oceanfront hotel accommodations, unique restaurants and lounging areas, and a variety of excursions for those guests looking to explore Ft. Lauderdale, Florida. Our ballroom and meeting rooms on the penthouse floor overlook the Atlantic Ocean, presenting a special setting for business meetings and social gatherings held at this Fort Lauderdale Beach hotel. ... more   less 
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Also Known As:
b Ocean Fort Lauderdale Hotel Fort Lauderdale

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