Want a company that makes you wait forever to get a car and rips you off? Then Ace is the place. Took three people working at the counter over 45 minutes to process renting cars to just five people in front of me in line. Was told that there would be someone in the garage to help me out with the car. Wrong. No one there. When I came back, I got charged for gas even though I'd just filled up the tank. When I wanted to discuss, the employee just went away. They also ripped me off on the Sunpass, charging me 5x what I was told. Car worked fine but nothing special. I won't be back.