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“Staying after Hospital”

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Crowne Plaza Fort Lauderdale Airport / Cruise Port
Ranked #24 of 128 Hotels in Fort Lauderdale
Certificate of Excellence
Reviewed July 22, 2014

My insurance company booked me into this hotel after being admitted to a hospital in Fort Lauderdale whilst out in USA on business. Quite frankly the hotel was excellent. I needed to rest and the bed was fantastic, despite being still ill with a virus I was out like a light. The hotel is very modern and new, with an interesting design as the restaurant and pool etc are on the 6th floor. The staff were very friendly and I did notice a check-in machine for several airlines in the hotel lobby but I had no reason to use it. Would happily stay here again next time I am in Fort Lauderdale. Definitely a decent and low cost hotel.

Room Tip: Anything from 7th floor up
  • Stayed: July 2014, traveled on business
    • Location
    • Sleep Quality
    • Service
3  Thank CrowdSafety
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TAManagement, Manager at Crowne Plaza Fort Lauderdale Airport / Cruise Port, responded to this reviewResponded July 23, 2014

Thank You for taking the time out to let us know how we are doing. We hope you are well, we just wished you felt better when you came yto our hotel. We appreciate the nice things you have said about our hotel. We hope the next time you are in the area, you come back to see us. Again Thank You!

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Reviewed July 22, 2014

Stayed here with my wife on our honeymoon. We booked a room with a king bed while traveling. They gave us the key and to our surprise it was a room with two beds. Went down to the front desk to try to get the room we booked. The employee fumbled around on the computer for a few seconds and we were told they had no king bed rooms left. The hotel seemed maybe halfway full if that as it was a mid-week stay. They made no effort to discount the room or offer us anything for not having the room we booked. The room was okay but all of the vending machines were either out of everything good or broken. A great way to make someone never come back to your hotel chain is to not give them the room they booked on their honeymoon.

  • Stayed: June 2014, traveled as a couple
    • Location
    • Sleep Quality
    • Service
Thank Thunder31
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TAManagement, Manager at Crowne Plaza Fort Lauderdale Airport / Cruise Port, responded to this reviewResponded July 23, 2014

Please accept our apologies for the rare situation you had with your reservation. We always try to accommodate each guest with their reservation, and if the guest needs to change the room type they originally booked, we will make the change, if the room they are requesting is available. Again, we apologize and are sorry that we could not exceed your expectations as we try to do with every guest. We wish you the best.

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Reviewed July 19, 2014

Stayed one night here after our cruise. Not so impressed with this hotel. We had to pay $8.50 per person for the shuttle and worst of all, they cramped all 13 of us with 5 other people in their small shuttle bus. Their lobby is very, very small. They advised us to go to the 5th floor which the Reception said it a bigger lobby but it was a hallway with chairs not a lobby. We waited for about 2 hours before they can checked us in. Our request to have 3 rooms in one floor was not accommodated. The rooms were big and spacious including the bathrooms. Overall, this hotel is good only for a one night stay.

  • Stayed: July 2014, traveled with family
    • Location
    • Cleanliness
    • Service
1  Thank CapDG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TAManagement, Manager at Crowne Plaza Fort Lauderdale Airport / Cruise Port, responded to this reviewResponded July 21, 2014

Thank you for the review. We appreciate your comments. Sorry that we fell below your expectations. We do strive to be the best in the area.

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Reviewed July 13, 2014

Staying here before our cruise tomorrow. Hotel is very modern, rooms are spacious. Spent time in the Tiki bar with a wonderful host, Andres, during the afternoon and again for dinner. All wait staff were terrific. Great accommodations and price was fantastic!!

  • Stayed: July 2014, traveled as a couple
    • Value
    • Location
    • Service
Thank Nita E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TAManagement, Manager at Crowne Plaza Fort Lauderdale Airport / Cruise Port, responded to this reviewResponded July 15, 2014

Thank you for staying with us. We are delighted that you enjoyed your experience in our restaurant and we hope that we have the pleasure of welcoming you back in the near future. Thank you for taking time to comment about your experience. Warm Regards and Many Thanks!

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Reviewed July 13, 2014 via mobile

Stayed here the night before our cruise. I called to confirm reservation and let staff know we had a late flight. I was told no problem. When we arrrived at 10:45pm we were told they gave our room away. We were given a room with one bed for two adults a teenager and ten year old. We asked for two roll away beds and they finally arrived at midnight. They did comp us breakfast. The hotel itself is clean but very simple - not your usual idea of crowne plaza hotels. As long as your room isn't given away its a fine stop if you need a place to sleep before or after a cruise.

Stayed: July 2014, traveled with friends
2  Thank jcmickey93
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TAManagement, Manager at Crowne Plaza Fort Lauderdale Airport / Cruise Port, responded to this reviewResponded July 15, 2014

We are very sorry to hear that you were not pleased with the hotel because of your reservation experience, and we understand. Your comments are taken very seriously. Again we apologize for any inconvenience. We wish you the best.

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Reviewed July 11, 2014

I stayed here for just one night while I was on a business trip. The hotel is clean and up to date, the room is fine, nothing special just a room like there are so many. The bath room is very small.
The hotel bar has not a whole lot of atmosphere, the bartender was only talking to some guests that must have stayed there many times, they where only talking about sports baseball mostly due to the fact that that was what was on the tv.
The breakfast was good, very friendly servers, good selection of dishes and a buffet. Also the price for the breakfast was reasonable.
The people at the front desk where very friendly so was the driver of the free shuttle service to the airport. This hotel is fine for a 1 maybe 2 night stay, but I would not stay here with my family for a longer time

  • Stayed: July 2014, traveled on business
    • Location
    • Cleanliness
    • Service
Thank Rudolf M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TAManagement, Manager at Crowne Plaza Fort Lauderdale Airport / Cruise Port, responded to this reviewResponded July 15, 2014

It was good to hear that you enjoyed your stay. We thank you for giving us the opportunity to serve you. We will make sure to share your comments with our staff. We wish you the best.

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Reviewed July 7, 2014

Everything was wonderful at this hotel. The desk attendants were very helpful and so were the housekeeping staff. The in house restaurant KIKI's was very good and staff was also very helpful. The rooms are clean and very spacious and the hotel is just minutes from the airport, they provide free shuttle to airport. The pool area is very nice size and is located on the 5th floor overlooking the city. We stayed here after cruise and it was great. This hotel is a keeper on my list and my husband and I will stay here again. Great 5 star rating.

Room Tip: Stop at this hotel very nice for the price. It is a keeper on your vacation plans. We were on the 8t...
  • Stayed: March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Karen B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TAManagement, Manager at Crowne Plaza Fort Lauderdale Airport / Cruise Port, responded to this reviewResponded July 9, 2014

Thank you for writing about your experience at our hotel. Your feedback is very important to the continued successful delivery of exceptional guest service. We thank you for your patronage and look forward to your future return. Warm regards.

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Additional Information about Crowne Plaza Fort Lauderdale Airport / Cruise Port

Address: 455 State Road 84, Fort Lauderdale, FL 33316
Phone Number:
Location: United States > Florida > Broward County > Fort Lauderdale
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#14 Business Hotel in Fort Lauderdale
#21 Family Hotel in Fort Lauderdale
#22 Romantic Hotel in Fort Lauderdale
Price Range: $121 - $327 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Fort Lauderdale Airport / Cruise Port 3.5*
Number of rooms: 20
Official Description (provided by the hotel):
Welcome to Fort Lauderdale's newest vibrant urban full service hotel! The Crowne Plaza Fort Lauderdale Airport / Cruise Port is modern, elegantly designed, chic, and centrally located to all Fort Lauderdale's South Florida events and attractions. Ideal for corporate or leisure and the most discerning traveler. The Crowne Plaza Fort Lauderdale Airport / Cruise Port is located at the entrance of Port Everglades Cruise Port and less than a mile from Fort Lauderdale Int'l Airport (FLL), Broward County Convention Center and 2 miles from Downtown Fort Lauderdale. ... more   less 
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Also Known As:
Crowne Plaza Fort Lauderdale Airport / Cruise Port Hotel Fort Lauderdale

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