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“Pleasant surprise”

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Crowne Plaza Fort Lauderdale Airport / Cruise Port
Ranked #24 of 128 Hotels in Fort Lauderdale
Certificate of Excellence
Reviewed July 31, 2011

Stayed here for 3 nights on a greatly reduced rate, so I expected little. I was most pleasantly surprised. A nice, clean, well decorated hotel with spacious nicely appointed rooms with new large screen LCD TV. The best feature is the excellent staff all around, esp the front desk & valet parking. Very nice looking pool but no hot tub. Free WiFi is a huge plus.
You can check in for your flight right in the hotel lobby.
Would definitely recommend.

  • Stayed: July 2011, traveled solo
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1  Thank msiqbalmd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotelmgt455, Guest Relations Manager at Crowne Plaza Fort Lauderdale Airport / Cruise Port, responded to this reviewResponded August 1, 2011

Seani69,
Thank you for taking the time and sharing your kind comments regarding your recent stay with us. We are so pleased that you enjoyed your stay and happy you will be recommending us in the future. Warm regards from the Crowne Plaza Team.

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1,204 - 1,210 of 1,336 reviews

Reviewed July 30, 2011

1 night stop over before cruise is IT! Rooms were OK. Bathroom was small. Do NOT arrive after 11 pm - and expect any food or drink as everything was CLOSED on a Friday night. Front desk clerk was very uncaring that I had hungry teenagers. Bell staff and shuttle to cruise port excellent. We had 8 people and the bell staff was awesome. Took everything in stride, as we left on the Oasis of the Seas that afternoon and had the most awesome vacation!

  • Stayed: July 2011, traveled with family
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Thank shupemom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotelmgt455, Guest Relations Manager at Crowne Plaza Fort Lauderdale Airport / Cruise Port, responded to this reviewResponded August 1, 2011

Shupemom,
Thank you for taking the time and leaving your feedback. We will make sure to remind our front desk staff to make suggestions for other dining options when our restaurant and gift shop are closed so this can be avoided in the future. We strive to make our hotel better through your feedback and hope you choose our hotel again in the future. Warm regards for the Crowne Plaza Team.

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Reviewed July 24, 2011

The only purpose for our stay was pre-cruise. We flew in Friday evening for a Saturday cruise. The hotel is literally across the street from the entrance to the port (we were on the Oasis). Hotel shuttle picked us up without hassle at FLL, shuttle to boat was seamless as well. That was all we needed and it was perfect. The added bonuses were: cleanliness - the hotel was really well maintained, from the gym, restaurant, pool, public areas and rooms.
service - staff at check in and restaurant/bar were friendly and accomodating.
The only drawback would be the location if you want more than a convenient stay. There are not any attractions within walking distance.

  • Stayed: July 2011, traveled as a couple
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1  Thank Micheypoo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 11, 2011

This was one of my favorite hotels.We stayed here after a cruise and we were so glad that we choose this hotel.Normally the hotels close to the port are pretty run down bed are not very uncomfortable you can not wait to leave, here at this hotel we wish we had more time.I am very critical when it come to service and hotels being clean I check everything including the mattress.Crown plaza is a quality hotel.I will be staying here again in november.This time I will be bringing friends.

Room Tip: I love the king non-smoking room
  • Stayed: April 2011, traveled as a couple
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2  Thank ladybug3Naperville
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotelmgt455, Guest Relations Manager at Crowne Plaza Fort Lauderdale Airport / Cruise Port, responded to this reviewResponded July 12, 2011

Thank you for taking the time and sharing your experience with us. We are so glad you loved your stay and look forward to your future stay with us in November. Warm regards from the Crowne Plaza Management Team.

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Reviewed July 3, 2011

My wife was a distress client due to being dropped off and abandon at the airport with only a ticket with no money to transport her 6 bags from a facility in Miami. People at the airport sent her to Crown Plaza. The hotel work with me to get my wife secured and safe. They helped me arrange a room and get her bags sent home. She made her next attempt to fly out the next day, but fainted at the Airport and was sent to Emergency Room. The Plaza work with me again until I could drive 10 hours to pick her up. They have a beautiful facility and their staff was very caring. I would rank them one of the best hotels that I have every stayed at.

  • Stayed: June 2011, traveled solo
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1  Thank rcol34
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotelmgt455, Guest Relations Manager at Crowne Plaza Fort Lauderdale Airport / Cruise Port, responded to this reviewResponded July 5, 2011

rcol34
Thank you for your kind remarks regarding your recent stay with us. We hope your wife is doing okay with the incident that happened at the airport and send her our warm regards. Again, thank you for your feedback and please let us know if you are ever in the area again so we can offer you our accommodations once more. Best wishes from the Crowne Plaza Management Team.

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Reviewed July 2, 2011

The negative reviews posted earlier are most likely from bumped airline passengers sent to this hotel with vouchers, who arrived at this hotel already unhappy. I've stayed in plenty of discount and 5 star properties around the world, and my fiancé and I both agree this is the finest "discount" (under 100$) property we've seen. In fact, were not sure how they can give rooms as cheap as they gave us through a hotel and car package. Valet parking is required because the hotel is on a tiny land lot. Convenience to airport and cruise terminal is perfect. In fact, the Lauderdale beaches and Las Olas are really easy drives from here. We experienced nothing but friendly service from the staff. We will absolutely stay here again if we don't need an oceanfront property.

  • Stayed: July 2011
    • Value
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Thank ramdds702
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotelmgt455, Guest Relations Manager at Crowne Plaza Fort Lauderdale Airport / Cruise Port, responded to this reviewResponded July 5, 2011

ramdds702
Thank you for your kind words. We are so glad you enjoyed your stay with us and are looking forward to your next visit with us.
Warm regards from the Crowne Plaza Management Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 22, 2011

I normally stay at the Hampton Inn when I'm working in Ft. Lauderdale but a representative of Crown Plaza came to our office and offered a price $10 per night cheaper than the Hampton. What he didn't tell us about was the $15 a night fee to park your car.
The room is nice, small bathroom, but not any better than any other decent chain hotel.
First night there it was raining too hard to walk to a restaurant, so I went to the bar / restaurant on the 5th floor and ordered hot wings to go. While waiting, I ordered a rum and coke (house rum) and that one small weak drink was $9. The wings were no better than if they came Pizza Hut.

  • Stayed: June 2011, traveled on business
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2  Thank Captsteve15
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Crowne Plaza Fort Lauderdale Airport / Cruise Port

Address: 455 State Road 84, Fort Lauderdale, FL 33316
Phone Number:
Location: United States > Florida > Broward County > Fort Lauderdale
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#14 Business Hotel in Fort Lauderdale
#21 Family Hotel in Fort Lauderdale
#22 Romantic Hotel in Fort Lauderdale
Price Range: $121 - $327 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Fort Lauderdale Airport / Cruise Port 3.5*
Number of rooms: 20
Official Description (provided by the hotel):
Welcome to Fort Lauderdale's newest vibrant urban full service hotel! The Crowne Plaza Fort Lauderdale Airport / Cruise Port is modern, elegantly designed, chic, and centrally located to all Fort Lauderdale's South Florida events and attractions. Ideal for corporate or leisure and the most discerning traveler. The Crowne Plaza Fort Lauderdale Airport / Cruise Port is located at the entrance of Port Everglades Cruise Port and less than a mile from Fort Lauderdale Int'l Airport (FLL), Broward County Convention Center and 2 miles from Downtown Fort Lauderdale. ... more   less 
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Also Known As:
Crowne Plaza Fort Lauderdale Airport / Cruise Port Hotel Fort Lauderdale

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