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“Overpriced but no real problems” 3 of 5 bubbles
Review of The Westin Beach Resort, Fort Lauderdale

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The Westin Beach Resort, Fort Lauderdale
Ranked #29 of 128 Hotels in Fort Lauderdale
London, United Kingdom
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Overpriced but no real problems”
3 of 5 bubbles Reviewed March 6, 2011

Apart from the odd hitch with slow service (breakfast and check-out), our two-night stay went fine. The room was clean, quiet (top floor) and fairly comfortable but rather small for $350 a night and, as another reviewer has mentioned, there is basically no privacy as the en-suite facilities (NB no bath) are separated from the rest of the room by a louvred sliding door (and, bizarrely, a louvred "window" opening into the room), so basically you're going to the bathroom inside the bedroom but behind a screen.
We used the gym facilities (small, good - great view - but note no lockers) and each had an excellent quality massage from Cindy at the spa.
The quality of the food at Shula's is good and not too expensive for a seafront hotel restaurant. The service is friendly but they are understaffed. Tip: wear warm clothes as the restaurant is over-cooled!
Overall we feel that the large seafront hotels in Fort Lauderdale are all overpriced (and $25-$30 per night for parking for hotel guests is ridiculous, but they seem to have it sewn up between them) and this is no exception, but that said, there is nothing fundamentally wrong here and the staff were clearly doing their best on the whole.

  • Stayed March 2011, traveled as a couple
    • 2 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank lovesgoodbeds10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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Beckley, West Virginia
Level Contributor
12 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed March 5, 2011

I have spent a total of 14 nights in this hotel and have been very pleased with each stay. The entire hotel has been recently remodeled and is brand new inside and out. Rooms are very modern and clean. Room service, bell crew, front desk staff and valet are excellent! The pool side bar is a great place to unwind with a great view of the ocean. Looking forward to returning!

  • Stayed October 2010
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank RoamingGnomeWV
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sinceresfbh, Manager at The Westin Beach Resort, Fort Lauderdale, responded to this review, March 18, 2011
Dear RoamingGnomeWV: Thank you for sharing your comments with us regarding your recent stay at The Westin Beach Resort & Spa, Fort Lauderdale. We are thrilled to hear you had such a great time and enjoyed the room service and pool service at Waves Bar & Grill. We look forward to welcoming you back to beautiful Fort Lauderdale Beach and our refreshing beachfront retreat!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 bubbles Reviewed March 1, 2011

Attempted to have breakfast at Shula's Sun. Feb 27th morning. Waited about 10 min. to be seated, then waited 20 min for a waitress to come -- she never did. At the table next to us, the waitress gave them their bill when they hadn't even received their food!! Needless to say, we got up and left and went to Starbucks. We were so turned off that we never attempted to go back for dinner. Shula's should be concerned about the dilution of their brand.

The service represented at Shula's was a microcosm of the service in the general area -- unfriendly, rude, bothersome to wait on you, etc.

As a conference attendee, we are given surveys to complete regarding the choice of hotel. The results influence the choices for future conferences. Does not bode well for Westin.

  • Stayed February 2011, traveled on business
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank triosquad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
new york
Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 bubbles Reviewed February 28, 2011

Came down for a long weekend to Fort Lauderdale looking for a relaxing weekend on the beach. Hotel was better than I expected for a Westin. We paid $230 per night for an oceanfront room (room 1235). Having just returned from a honeymoon at the Four Seasons in Maui and Hualalai, I was expecting to be utterly disappointed. However, the room was excellent. It was very clean and had 2 great sliding doors that opened to great views of the ocean. The bed was excellent as well.
The downsides of the hotel are the pool is not that great and the beach is across the street. The poolside bar is small and food just decent, but I recommend walking down the street to the Ritz or W Hotel for lunch and drinks instead. Their pool areas are much better.
Overall, if you want a hotel that gets you down to the beach with a great room, this is your place. I would definitely stay here again if I was down in Fort Lauderdale. If interested, dinner options I recommend are Casa D'Angelo and Johnnie V's.

  • Stayed February 2011, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank michael14ny
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hoboken
Level Contributor
23 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
3 of 5 bubbles Reviewed February 27, 2011

Very nice hotel on the beach. Checking in was a nightmare. It took 30 minutes to check in because there was lack of help at the front desk. Next housekeeping is fair at best. Leaves hardly any towels in the room. As a couple other reviews stated we waited 45 minutes to be seated. When we were finally seated the food was cold and it took another 45 minutes to be served. I wound up getting a free breakfast because the manager admitted the restuarant is understaffed. The customer service is non existence at this hotel. For the prices you pay for this hotel try another one in Fort Lauderdale and stay away from the Westin. Who needs rude service?

  • Stayed February 2011, traveled with friends
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank giants201Hoboken
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sinceresfbh, Manager at The Westin Beach Resort, Fort Lauderdale, responded to this review, March 18, 2011
Dear Giants201Hoboken: Thank you for taking the time to share with us your feedback from your recent stay at The Westin Beach Resort & Spa, Fort Lauderdale. We apologize for the challenges and difficulties you encountered throughout your stay, as this is certainly not the experience we aim to provide our guests. Your comments are very much appreciated, as this will help us to improve the quality and service of our restaurant. We do take all reviews very seriously and have notified our team, so we can work on resolving the issues you experienced. Thank you again for your feedback.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
NJ
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 bubbles Reviewed February 25, 2011

Found a great rate on Expedia and decided to hop on down to FLL for an extended Labor Day weekend. For the money this place was fine. Nice enough pool area - I think it was on the 4th floor? The bar at the pool was great. Enough chairs and elevator access - highway crossover to beach. The location was fine, walking distance to the busy strip & activities. Starbucks onsite was excellent. Very nice staff. The only thing I could maybe complain about was that we were given a room that overlooked the pool, and when I say overlooked, I mean we saw an awning and then the people were right there -- but we could still see the ocean, beyond the pool. I booked the least expensive room, so I guess you get what you pay for. Just had drinks & appetizers at Shulas, but that was very nice. Overall, I might stay here again.

  • Stayed September 2010, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank ccjersey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boston
Level Contributor
29 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 bubbles Reviewed February 19, 2011

We stayed here for a night prior to going on our cruise. Hotel is in a great location on Ft lauderdale beach. We had dinner outside at Shulas and it was perfect! However we went back for breakfast the next morning and it was the Worst service ever!!!! Waited 45 minutes for our food. It came cold. Waitress was too busy to bring us butter for our toast. $60 for 3 with bad service is just unacceptable.

  • Stayed February 2011
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank alohal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Westin Beach Resort, Fort Lauderdale

Property: The Westin Beach Resort, Fort Lauderdale
Address: 321 North Fort Lauderdale Beach Boulevard, Fort Lauderdale, FL 33304-4204
Phone Number:
Location: United States > Florida > Broward County > Fort Lauderdale > Central Beach
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Top resorts Hotel in Fort Lauderdale
#8 Spa Hotel in Fort Lauderdale
#10 Luxury Hotel in Fort Lauderdale
#15 Business Hotel in Fort Lauderdale
#15 On the Beach Hotel in Fort Lauderdale
#26 Romantic Hotel in Fort Lauderdale
#36 Family Hotel in Fort Lauderdale
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Westin Beach Resort, Fort Lauderdale 4*
Number of rooms: 433
Official Description (provided by the hotel):
Our waterfront setting offers diving, sailing, fishing, or just quiet relaxation. But beachside bliss is only the start: we have a rejuvenating spa and fitness center and a serene oceanfront pool here at the beautiful Westin Fort Lauderdale Beach Resort. An oceanfront resort with an inspirational setting on Fort Lauderdale Beach, it is our hope that your stay with us will leave you feeling refreshed. Discover the "Venice of America" and explore 300 miles of navigable waterways or relax on the warm sands of Atlantic Ocean beaches. Bask in the sunshine on our serene pool deck overlooking the ocean. Enjoy wonderful on-site Ft. Lauderdale dining or venture out to Las Olas Boulevard which features nightlife, shopping and restaurants. Restore body and mind in our 432 soothing and elegant guest rooms, each graced with the sumptuous Westin Heavenly(R) Bed. A daily Resort Charge plus tax, per day will be posted to each guest room for a variety of amenities and services. Valet Parking available for an additional fee per night. ... more   less 
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Also Known As:
The Westin Beach Resort & Spa, Fort Lauderdale Hotel Fort Lauderdale
The Westin Beach Resort And Spa, Fort Lauderdale
Westin Fort Lauderdale
Fort Lauderdale Westin

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