I am still staying at the hotel, but i dealt with the concierge this morning, Wendy, dealt with George this aftrnoon, and Otto tonight. I have been here for a week and I am so impressed with their service. I have a noisy family. I know I do. Still these guys treated us like five star guest,especially Otto, he came down to our "level" and put things in layman's terms so we could understand. He did this without us even feeling like we were not his equal. We never flit like we did not belong. We work for our money just like everyone else and he made it so. What a good man.
Funny enough, we only came here because we read bout him in the other reviews, and to meet him, was a gift. he is everything that they say. We feel like best friends.
He is only the beginning, from the doorman, to front desk, to room service, everyone was awesome, house keeping needs to get it together and have our room cleaned on time, but at least they are so sweet about it and there is a bar by the pool we don't care. All in al, we love this hotel and we will be here next year for sure!!!! Otto, Wendy, Jorge, we love you guys!!!!
- Official Description (provided by the hotel):
- Our waterfront setting offers diving, sailing, fishing, or just quiet relaxation. But beachside bliss is only the start: we have a rejuvenating spa and fitness center and a serene oceanfront pool here at the beautiful Westin Fort Lauderdale Beach Resort. An oceanfront resort with an inspirational setting on Fort Lauderdale Beach, it is our hope that your stay with us will leave you feeling refreshed. Discover the "Venice of America" and explore 300 miles of navigable waterways or relax on the warm sands of Atlantic Ocean beaches. Bask in the sunshine on our serene pool deck overlooking the ocean. Enjoy wonderful on-site Ft. Lauderdale dining or venture out to Las Olas Boulevard which features nightlife, shopping and restaurants. Restore body and mind in our 432 soothing and elegant guest rooms, each graced with the sumptuous Westin Heavenly(R) Bed. A daily Resort Charge plus tax, per day will be posted to each guest room for a variety of amenities and services. Valet Parking available for an additional fee per night. ... more less
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- Also Known As:
- The Westin Beach Resort & Spa, Fort Lauderdale Hotel Fort Lauderdale
- The Westin Beach Resort And Spa, Fort Lauderdale
- Westin Fort Lauderdale
- Fort Lauderdale Westin