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“Traveler's Heaven!” 5 of 5 bubbles
Review of The Westin Beach Resort, Fort Lauderdale

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The Westin Beach Resort, Fort Lauderdale
Ranked #29 of 128 Hotels in Fort Lauderdale
Orlando, FL
Level Contributor
77 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
“Traveler's Heaven!”
5 of 5 bubbles Reviewed December 18, 2013

As a frequent business traveler to South Florida, finding the perfect hotel to can be challenging. And it's the little things that matter! This Westin has a desk with not just 2, but 3 power outlets in the desk, so all my devices plug in! And the view.. amazing...right on the ocean! With the nights being cooler, I was able to leave the windows open and had the best nights sleep in a long time! Between the fabulous Westin Bedding and the sounds of the real ocean, not a noise machine, I slept incredible! And having a Shula's downstairs for dinner makes it easy! Great night's stay and I will continue to come back!

Room Tip: It never hurts to ask if there is a better room available.. I did and got 12th floor and oceanfront!
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  • Stayed December 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Tazkiki
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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3,372 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (949)
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Cheshire
Level Contributor
23 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed December 17, 2013

Beautiful hotel, deluxe sea front room right on beach.....
Staff friendly and helpful, valet service first class. 24hr heated swimming pool, sushi bar.
Rooms comfortable, not large but adequate. (2adults, 2children). Could of done with more wardrobe space!
1hr free wifi.
Location excellent, bars, cafés, beach etc.

  • Stayed December 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank CheshireCal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ohio
1 review
5 of 5 bubbles Reviewed December 17, 2013

I want to thank Kelly Griffin for her excellent customer service with all the questions regarding our reservation. I cannot believe that Kelly would go to such extreme lengths to help me with very important questions. It's wonderful to know there is a company and people out there like Kelly that still cares about customers !!!
It's not every day you come across a company with such wonderful people like Kelly working there !
What a customer service!!!
Great place and great people like Kelly !!!

She is committed to make the company an excellent thought Great Customer Service !!

Kelly will help any customer with anything !
Thank you Kelly!!

Thank you Kelly- Experienced Employees are the face of the Company !!!!

Relationships are Business !!!

Outstanding customer service is also company's very best asset to insure future growth.

I cannot stress how important members like Kelly to Westin.
Please let him know that I appreciate her help and outstanding customer service !!!

Room Tip: Everything was great and Kelly Griffin has helped a lot with all my issues/questions/concerns. We a...
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  • Stayed January 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank lenahelton1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amsterdam, The Netherlands
Level Contributor
117 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
5 of 5 bubbles Reviewed December 15, 2013

I've booked here about 4 times in the past few years and honestly it keeps getting better. The price purchased in advance cannot be beat. The location is great and the service is awesome. This time they even toned down the aroma in the lobby areas. We loved using the gym and convenient starbucks for a quick breakfast on the go. My only issue is keep an eye on the extras: parking, wifi each are an additional cost and should be added in your total when considering the booking. We got a free $50 with booking so that covered coffee and bagel breakfast each day.

  • Stayed November 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank AmericanAbroadAMS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelMgmtFTL, Manager at The Westin Beach Resort, Fort Lauderdale, responded to this review, December 17, 2013
Dear PragueAmerican: Welcome back to The Westin Beach Resort & Spa, Fort Lauderdale and thank you for taking the time to share your positive experience with us regarding your most recent stay. The hotel is glad to have you as a loyal customer and greatly appreciate your wonderful feedback about our staff, outlets, and ideal location right on the beach! Thank you again for your continued patronage and we look forward to your next visit!

Warm Regards,
Heather W.
Marketing Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York, New York
Level Contributor
37 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 bubbles Reviewed December 15, 2013

The Westin Beach is an attractive hotel, with much to recommend it. The staff is uniformly very friendly and hospitable. The food is well above average for hotel dining, and the poolside sushi at Amatsu was a treat. The pool area is beautiful, with a warm pool, skywalk beach access is a big plus, Shula's serves excellent breakfasts (we wanted to have dinner as well but it was packed the night we tried to go). Our ocean front room was spacious and lovely. BUT, the Starwood policy of charging for wifi 9.99 a day for each device is truly outrageous and a real insult to their guests. It is especially appalling that the hotel offered free wifi in the lobby to all visitors but charges its paying guests at such a high rate. This is a major demerit to an otherwise class establishment, and I highly suggest that Starwood rethink their wifi charges. It is enough to make me think twice before ever booking at the Westin Beach, which we otherwise thoroughly enjoyed, or any other Starwood property.

  • Stayed December 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank tripadwiser
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelMgmtFTL, Manager at The Westin Beach Resort, Fort Lauderdale, responded to this review, December 16, 2013
Dear tripadwiser: Thank you for taking the time to express your thoughts! We appreciate your insight regarding our wifi fee in the guestrooms and will share with our management team. Please know that your feedback is important to us as we work to improve the product and services offered to our guests. Thanks again for your recommendation and for sharing your positive experience with us.

Warm Regards,
Heather W.
Marketing Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
23 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 bubbles Reviewed December 14, 2013

The bedding was bright white cotton comfortable and the view from my 15th floor window relaxing with city lights and Intracostal boat traffic. Too bad that opening the soundproofed window allowed deafening noise from the ventilation system fans many floors below. Fine, standard room which,under the guise of "green",lacked standard bath amenities in the otherwise good, clean bathroom : available on a "call for" basis and please cut the baloney instead of the cleaning staff. I had to call for cleaning which was less than convenient. The staff was courteous and accommodating but clearly the greenwash initiative comes from corporate. This is a well situated hotel, edgeless pool, decent food and beach access. Why spoil the effect with BS penny pinching?

Room Tip: Pretty views from both sides of tower. Noise a problem if you crave fresh air.
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  • Stayed December 2013, traveled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
3 Thank Snowii1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelMgmtFTL, Manager at The Westin Beach Resort, Fort Lauderdale, responded to this review, December 17, 2013
Dear Snowii1: Thank you for sharing your comments about your recent experience at our hotel. Your feedback is important will be shared with staff and ownership. We hope to host you again soon.

Warm Regards,
Heather W.
Marketing Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
33 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 bubbles Reviewed December 14, 2013

Stayed here for the 6th time. Have always loved this hotel. However this time there appears to be some changes and the happy positive vibe is gone. You can feel the tension everywhere. Hotel is impeccably clean and in a great location. Storm the doorman is still AWESOME. He is so welcoming, friendly and helpful. He always greets you with a smile no matter how busy he is. He pays attention to detail and goes above and beyond for all of his clients. Ray runs a tight ship at the pool and always puts the clients first. The pool area is always clean and safety is a priority. The service is impeccable. Joe and Kevin provide the same friendly service. All 3 always have a smile on their face and literally bend over backwards to make sure their guests are happy.
Not sure if there is new management in place but saw some things I didn't like. Closing the pool area on a hot Saturday for a wedding reception was not acceptable when they have a function facility. Staff seem unhappy and stressed. A room key issue with our party was handled quite rudely by Chelsea. Would like to see the old Westin back. Thank goodness for Storm, Ray, Joe and Kevin who really made our stay.

  • Stayed December 2013
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank prendymom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelMgmtFTL, Manager at The Westin Beach Resort, Fort Lauderdale, responded to this review, December 17, 2013
Dear prendymom: Thank you for taking the time to let us know about your recent experiences at our resort. We're very sorry to hear about your disappointment with some parts of your stay and are passing your comments along for future improvements. We hope that you will decide to stay with us again, so that we may show you the true potential of The Westin Beach Resort & Spa!

Warm Regards,
Heather W.
Marketing Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Westin Beach Resort, Fort Lauderdale

Property: The Westin Beach Resort, Fort Lauderdale
Address: 321 North Fort Lauderdale Beach Boulevard, Fort Lauderdale, FL 33304-4204
Phone Number:
Location: United States > Florida > Broward County > Fort Lauderdale > Central Beach
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Top resorts Hotel in Fort Lauderdale
#8 Spa Hotel in Fort Lauderdale
#10 Luxury Hotel in Fort Lauderdale
#15 Business Hotel in Fort Lauderdale
#15 On the Beach Hotel in Fort Lauderdale
#26 Romantic Hotel in Fort Lauderdale
#36 Family Hotel in Fort Lauderdale
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Westin Beach Resort, Fort Lauderdale 4*
Number of rooms: 433
Official Description (provided by the hotel):
Our waterfront setting offers diving, sailing, fishing, or just quiet relaxation. But beachside bliss is only the start: we have a rejuvenating spa and fitness center and a serene oceanfront pool here at the beautiful Westin Fort Lauderdale Beach Resort. An oceanfront resort with an inspirational setting on Fort Lauderdale Beach, it is our hope that your stay with us will leave you feeling refreshed. Discover the "Venice of America" and explore 300 miles of navigable waterways or relax on the warm sands of Atlantic Ocean beaches. Bask in the sunshine on our serene pool deck overlooking the ocean. Enjoy wonderful on-site Ft. Lauderdale dining or venture out to Las Olas Boulevard which features nightlife, shopping and restaurants. Restore body and mind in our 432 soothing and elegant guest rooms, each graced with the sumptuous Westin Heavenly(R) Bed. A daily Resort Charge plus tax, per day will be posted to each guest room for a variety of amenities and services. Valet Parking available for an additional fee per night. ... more   less 
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Also Known As:
The Westin Beach Resort & Spa, Fort Lauderdale Hotel Fort Lauderdale
The Westin Beach Resort And Spa, Fort Lauderdale
Westin Fort Lauderdale
Fort Lauderdale Westin

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