I keep reading about these people who had views, and I wonder why I had no view. Literally, no view. The rooms were painted with a frosted color and the windows did not open. (I had 2 rooms and both rooms were like this.)
I had major problems with the AC not working in the first room, and I had to call the front desk 3 times in a period of 6 hours. The first 2 times they assured me maintenance would come up "right away". The 3rd time they insisted he had come and fixed the problem. I had left a note for the mtc man in the door, and the note was exactly where I left it. I don't care for liars.
I went in person to the front desk after the lie and asked to be moved to another room, which they did do. While the AC did work in this room, the toilet did not flush. I asked again for mtc to come to my room, but after 30 minutes, he'd still not come and it was around 10:00P and I was ready for bed.
In both rooms, by the way, there are sheer drapes and heavy drapes, but the heavy drapes don't close at all (there's no string or pully - they are designed that way, so the sunlight was streaming into the room at 6:30A the next day. Way to spend your vacation, hu?
I asked again in the morning for mtc to come and when I checked out, 5 hours later, he had still not come.
When I checked out, I was asked how my stay was. I told the woman, "It was awful". I explained what had happened and her response was "I'm glad you told me so the next guest won't have a problem."
THE NEXT GUEST???
Now for some positives --- it's in a great location - very near a water bus stop, right on Las Olas Blvd for some good shopping and restaurants, and The Grill Restaurant was delicious and offered fantastic service. The bed was great.
But for $225/night? No way. Not even for $50/night. As a matter of fact, I contacted the hotel when I got back home and they sent their apologies and a complimentary one night stay. If I wanted to stay in a hot room that I couldn't see out of, wake up at the crack of dawn due to sunlight, and end up with an outhouse smell in my room, I might consider it. But the way I see it, there are way too many hotels in Ft Lauderdale to endure that.
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