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All reviews the ritz carlton club level salt restaurant spa pool coastal view room amelia island sports bar lobby lounge game room turn down service golf course pool staff beautiful property fitness center ocean front business conference great beach
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Reviewed August 11, 2017

Our family of 4 stayed The Ritz Carlton Amelia Island over Easter break and we were thoroughly impressed by the incredibly professional service and amenities on offer at this hotel. From the moment we arrived the valet staff was incredibly quick and helpful and the check in staff was equally welcoming and extremely professional throughout. We stayed on the Club Level rooms and the club room offered a large variety of foods for different points in the stay that you could theorectcally eat all your meals on the club room. The staff address you formally and remembers things like your child's allergy which is very thoughtful.

The hotel is located on the beautiful Amelia Island beach which is peaceful and quiet. The hotel lays out lounge chairs for guest and there is towel collection area where staff helps you with the set up too. This is a modern hotel which retains traditional echos to professional attentive service in a beautiful setting. We will definitely be coming back as the entire family enjoyed our stay immensively.

Room tip: Room with sea views are a must
Date of stay: April 2017
  • Trip type: Traveled with family
    • Rooms
    • Cleanliness
    • Service
Thank Muri F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AM L, Executive Office at The Ritz-Carlton, Amelia Island, responded to this reviewResponded August 15, 2017

Thank you for choosing The Ritz-Carlton, Amelia Island for your family's luxury beach vacation. We are very pleased to hear that our Ladies & Gentlemen played a role in creating a memorable experience during your stay. When your plans bring you to Amelia Island next, please consider our signature relaxation experience in the spa, Heaven in a Hammock, or a post-golf reflexology treatment. Thank you for the opportunity to serve you.

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Reviewed August 10, 2017

My husband and I have stayed here several times for business and each time is perfect! The staff are extremely pleasant and helpful, the grounds beautifully manicured, the rooms are luxurious, and the spa is top-notch! The restaurant, Salt, is a MUST when staying here.

Date of stay: September 2016
  • Trip type: Traveled on business
    • Value
    • Location
    • Service
Thank czbecky
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AM L, Executive Office at The Ritz-Carlton, Amelia Island, responded to this reviewResponded August 15, 2017

On behalf of all our Ladies and Gentlemen, thank you for choosing The Ritz-Carlton, Amelia Island as your luxury destination. We are very pleased to hear that our Ladies & Gentlemen played a role in creating a memorable experience during your stay. If your travels return you to our hotel, please consider a room on our Club Level, which features a private lounge and exclusive concierge services, as well as unique culinary presentations from our Chef. Thank you for the opportunity to serve you.

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Reviewed August 10, 2017 via mobile

Hotel was older for a ritz property, but was a lot of fun for the family. Rooms were older- like caulk cracking in the bathrooms and bathrooms were small for a Ritz. Pool and beach were great and service was great. Lobby bar and food A+. Club level was disappointing for a Ritz property. First time at Amelia- usually stay at Sea Island- Cloister. Family voted and Sea island is where they'd rather be.

Date of stay: August 2017
Trip type: Traveled with family
Thank 107robbb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AM L, Executive Office at The Ritz-Carlton, Amelia Island, responded to this reviewResponded August 15, 2017

Thank you for choosing The Ritz-Carlton, Amelia Island for your family's luxury beach vacation. We are very pleased to hear of your experience in our restaurants. Given our location between the salt water of the Atlantic Ocean and the inter-coastal marshes, the AAA Five-Diamond SALT Restaurant offers a memorable culinary experience that reflects our unique destination. Thank you for choosing The Ritz-Carlton. We understand you have considerable options and we sincerely appreciate the opportunity to serve you.

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Reviewed August 10, 2017

Ok the location is excellent. The beach is right there in front of you. The rooms are not create equal some are more used than others for sure. We found the service to be interesting sometimes outstanding and other times interesting. The bed was well used and for some would be comfortable and nice. This hotel is showing it's age. Go and judge for yourself. Would we go back is a question we are still reviewing?

Date of stay: July 2017
  • Trip type: Traveled on business
    • Location
    • Cleanliness
    • Service
Thank twomenwithtrumpets
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AM L, Executive Office at The Ritz-Carlton, Amelia Island, responded to this reviewResponded August 15, 2017

Thank you for choosing The Ritz-Carlton, Amelia Island as your luxury destination.We are so fortunate to be located in such a beautiful area surrounded by incredible natural treasures. We intended for your stay to be a unique and memorable one and we are saddened to learn that we failed to meet your service expectations. As you may know, The Ritz-Carlton is home to SALT, our signature fine-dining restaurant, which is one of only two AAA Five-Diamond fine dining restaurant. Please let our concierge team know if we may confirm reservations during your next stay at the resort. Thank you for the opportunity to serve you.

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Reviewed August 9, 2017

I love this place. Great welcome. Great location. Great breakfast. Very nice pool area. Comfortable bed. Amazing treatment at the spa. Superb staff delivering outstanding service. Turtles walking around outside your window. Yup, overall it is an excellent hotel.

I only wish that other guests kept in mind that they are not alone on the premises. Running and shouting in the hallway early in the morning or late in the evening is very disrespectful to others. But this was definitely out of the hands of the hotel (we considered asking for a new room but had been given a free upgrade to a room with a full ocean view and we didn't wanna give that up). Also, the cleaning of our room could have been better. There were dust and dirt here and there, which surprised me greatly. However, these aspects can't take away the fact that this hotel is amazing and that I loved staying here. Thank you Ritz-Carlton!

Date of stay: July 2017
  • Trip type: Traveled as a couple
    • Location
    • Sleep Quality
    • Service
Thank Edward S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AM L, Executive Office at The Ritz-Carlton, Amelia Island, responded to this reviewResponded August 15, 2017

On behalf of all our Ladies and Gentlemen, thank you for choosing The Ritz-Carlton, Amelia Island as your luxury destination. We are very pleased to hear that our Ladies & Gentlemen played a role in creating a memorable experience during your stay. If your future travels return you to Amelia Island, please contact our team regarding the exclusive Kitchen Table experience in SALT, the resort's AAA Five-Diamond restaurant - the ultimate signature experience! Thank you for your loyalty to The Ritz-Carlton.

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