After traveling a few hours with three kids we arrived about 20 minutes before check-in. We thought our room might be ready since it was close to check-in but no luck. They told us to come back so we drove around and then went back at check-in time but was told our room was still not ready. Not a good start for our stay. We were tired and I understand not being able to check-in early but we expect our room to be ready at check-in. They didn't offer any compensation or anything to make it better like maybe some free appetizers or drinks at their restaurant while we had to wait. So we went to the Applebee's that was very close because we didn't know what else to do and wasted money on food & drinks there. We went back over an hour later & our room was finally ready. When we got to our room one key card didn't work but thankfully the other one did! We got a corner suite overlooking the pool and it was alright. Mostly we had views of rooftops, parking lot and water out of the 3 windows but out one and to the right was the pool. The pool looked ok but kinda dirty out the window so we didn't use it. The room was spacious and nice. We were surprised we had 3 sinks. We really like Embassy Suites due to the extra space with a separate room with pull-out couch, chair, table and tv. Pull out couch was great for the kids to sleep on and bedding for it was readily available in the room. The water pressure was low in the shower so it took longer than usual to wash my hair, however I never ran out of warm water. We have had noise problems before at other Embassy Suites but we had no issues at all with noise this time even though there were many there for a baseball tournament. Probably because it was a corner suite and as far from the elevators as you could get. Also the corner suite doesn't have that window most of the rooms do that looks into the hall/atrium which probably helps keep the noise down. We liked the evening reception each night with free drinks and snacks. The kids loved the kiddie cocktails! Snacks varied each night from chips, veggies & dip, spicy nuts and crackers, & pasta salad. For being free it was decent and enjoyable. The free breakfast was also good each morning except wish they would just put the bacon out on the buffet so unhappy guy from the back didn't have to come out just because people wanted some bacon which he personally put on your plate for you. Not sure why they were doing it but the guy didn't seemed pleased and I didn't like asking for it. The omelet station with chef is very nice with lots of toppings to pick from and you could get egg whites instead it you wanted. We also asked for eggs over easy instead of omelet and no problem! There was fresh fruit, yogurt, cottage cheese, bananas, oranges, oatmeal with topping like brown sugar, sugar & granola, sausage gravy, biscuits, scrambled eggs, sausage, pancakes, French toast or sticks, waffles, bacon if you asked, bread with toaster, muffins, at least 4 cereals, 3 kinds of milk, 4 juices, & soda. Be prepared though because although evening reception and breakfast are free tipping at both is encouraged. i don't see a problem with tipping the bartenders or chef but just a suggestion to come to both with ones if you plan on tipping. My husband used the fitness room & really liked the tv's with cardio equipment and free weights available. There is a very nice outlet mall about a mile away with good shopping and some restaurants. Also a McDonalds by the mall. Right by the hotel was a couple gas stations and restaurants. We went to Fort Myers Beach and that was about 30 minutes away and Sanibel Island was about 45 minutes. We did order a chicken sandwich with cheese and I believe bacon from room service and that was good although got expensive due to $2.50 delivery charge & 18% gratuity is automatically added and my husband didn't realize that so of course he added a tip as well. At least there is a restaurant on site for those who like to stay in. Overall hotel was decent and clean with spacious suites and there was generally seating available for evening reception and breakfast. They also offered a business center and 24 hour convince store with basic items.
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- Also Known As:
- Embassy Suites Fort Myers Hotel Estero
- Embassy Suites Estero
- Estero Embassy Suites