Check-in was fine I was not greeted like a Gold Member. Rooms were spacious and clean. However, the fridge never really got cold. We called downstairs and the maint. Guy came up and said this how all the fridges are. I didn't agree but just used my cooler to keep things cooler. The room never really got cold. The temperature on the thermostat would say one thing but it sure didn't feel like it. Pool area is nice and clean. Exercise room has free weights and very clean. We went to the mangers reception twice. The snacks aren't great but the "free" drinks were fine. The biggest let down was breakfast. Good food selection but the actual setup needs to be changed. The omelette station is towards the beginning of the buffet. You have to pick the items you want load them in a small container and then hand them to a chef. I don't understand what the point of this exercise is. Why wouldn't you just tell the chef what you want? This slows down the
Line and people who don't want an omelette have to wait behind people who are waiting to give the chef this stupid container. Most embassy's have this setup separately so you don't have to wait which can become aggravating especially if you have things to do. The other thing is there isn't enough staff cleaning the breakfast area. The staff they have , move like turtles and don't even spray the tables or high chairs down. This process needs to be looked at by management. This is my second stay at this hotel. Next time I will stay at the Hilton Garden Inn by Gulf Coast Town Center. This location has hardly any good places to eat and exit 128 has a lot more restaurants and shops.
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- Also Known As:
- Embassy Suites Fort Myers Hotel Estero
- Embassy Suites Estero
- Estero Embassy Suites