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“Always Good and Filling!” 5 of 5 bubbles
Review of Five Guys

Five Guys
Ranked #20 of 110 Restaurants in Estero
Certificate of Excellence
Cuisines: American, Fast Food
More restaurant details
Restaurant details
Good for: Families with children, Dining on a budget, Kids
Dining options: Lunch, Dinner, Parking Available, Seating, Takeout, Wheelchair Accessible
Chicago, Illinois
Level Contributor
90 reviews
28 restaurant reviews
common_n_restaurant_reviews_1bd8 35 helpful votes
“Always Good and Filling!”
5 of 5 bubbles Reviewed April 8, 2012

What can you say?? GOOD, but if you are watching your weight and cholesterol, you better find another place to eat! FOOD, SERVICE, and SPEED, always awesome!

Visited March 2012
Helpful?
Thank imnot1099
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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102 reviews from our community

Visitor rating
    52
    35
    3
    5
    7
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • French first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
Estero, Florida
Level Contributor
9 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
“Great burgers, great fries, great experience!”
5 of 5 bubbles Reviewed September 10, 2011

How refreshing to actually be greeted when you walk in! More than a fast food place staffed by robots...this place is fun. I don't even like fries and they were great! Will definitely be back...-warning--the burger is huge and I probably should have not eaten it all, but it was sooo good! Couldn't help myself.

  • Visited August 2011
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Atmosphere
    • 5 of 5 bubbles
      Service
    • 5 of 5 bubbles
      Food
Helpful?
Thank Cacciw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sanibel Island, Florida
Level Contributor
56 reviews
39 restaurant reviews
common_n_restaurant_reviews_1bd8 115 helpful votes
“Bad, Bad, Bad Experience”
1 of 5 bubbles Reviewed May 26, 2011

Obnoxious rude unprofessional grey t shirt manager or kitchen supervisor.

Burger orders in brown bags sat idle waiting for french fries to get cooked. French fries orders were backed up hopelessly. What's the point of hot french fries and COLD hamburgers? Even the silver foil wrapping around the hamburgers was ice cold!

When I went to the counter to ask how long it was going to take to get our burgers and whether or not they would still be hot since they had been sitting around in lines of brown paper bags for upwards of 13 minutes, the grey t shirt manager or kitchen supervisor or whatever his function is, gave me a very aggressive stare down look and said, “Well if they are cold I guess I’ll just have to cook them again wont I”?

No apology at all for the long delay.

The tables went uncleaned for ages. Not a nice vibe at this Five Guys at all. We’ll never return to that store.

My wife and I are regulars at the Five Guys at 16230 Summerlin Rd. in Fort Myers, it's very well run with workers who obviously enjoy their jobs. And they always tip a few extra french fries into the brown bag - with a great big smile on their faces too, and a hearty "Welcome to Five Guys" greeting when you walk in the front door.

We kind of expected a similar positive experience at Five Guys, Store # FL-1051 in Estero at Coconut Point Mall – boy were we ever wrong to assume there would be a consistently great experience to be had throughout the 5 Guys chain. How wrong we were!

  • Visited May 2011
    • 3 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Atmosphere
    • 1 of 5 bubbles
      Service
    • 1 of 5 bubbles
      Food
Helpful?
Thank iGolfTravelNews
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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