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“Rude Staff”

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Hampton Inn Ellenton
Ranked #1 of 4 Hotels in Ellenton
Certificate of Excellence
Reviewed April 1, 2013

Staff argued with us regarding the cleaning of our room. It wasn't cleaned our second day there, and we were promised it would be cleaned within the hour. When we returned 3 hours later, it still wasn't cleaned. Very disappointed considering we paid maximum amount at peak season.

  • Stayed: March 2013, traveled as a couple
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Thank Meshia R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JOYCM, General Manager at Hampton Inn Ellenton, responded to this reviewResponded April 4, 2013

Meshia,

We are sorry we were not able to provide you with a better quality of service during your recent stay with us. This is not typical of our usual Hamptonality and welcoming staff, and we are always looking for ways to improve our customer experience. Please forgive our housekeeping misstep and the way the situation was handled. Please contact me at 941-721-4000 so I can research your situation and retrain the team in how to handle it properly. We hope you will come back and stay with us again the next time you are in the area so we may show you the quality service you expect and deserve.

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483 - 489 of 589 reviews

Reviewed March 30, 2013

Stayed here 1 night before heading to the beach. Great location - right off the freeway, close to the Ellenton Prime Outlets, and several restaurants. I enjoy staying at Hampton properties and was not disappointed. It was clean and the breakfast is always delicious and a great way to start the day.

Stayed: March 2013, traveled as a couple
Thank Alyssa_B25
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JOYCM, General Manager at Hampton Inn Ellenton, responded to this reviewResponded April 12, 2013

Thank you for your kind review. Our location always wins the hearts of our guests. We are happy to hear you were able to go to the outlet mall and enjoy the local eateries. We hope you enjoyed your beach time as well. We look forward to seeing you again for your next area visit.

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Reviewed March 28, 2013

The Hampton Inn in Ellenton/Bradenton FL is close but not too close to I-75, visible when approaching it, but the path to the front door requires a bit of guesswork as the signage is ambiguous and at odds with GPS guidance (in my car, at least – a 2012 Toyota Highlander). One at the Inn, however, I believe you’ll find your patience will pay off as my wife and I did during our two night stay in late March 2013. Our room was ready in spite of our early arrival, it was fully stocked – more than the usual amenities – and included both microwave and mini-refrigerator. The air conditioner seemed better than some and our nights of sleep were fine. Breakfasts were fine, fully stocked and offered more than the usual selection of some items, such as dry cereals. The Fitness Center was a cut above with three treadmills, recumbent cycle and elliptical machine. All were clean, fully functional; sanitary wipes and plenty of towels were provided, too. Staff was friendly; one got the sense that the facility was well managed by people who cared.

  • Stayed: March 2013, traveled as a couple
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1  Thank GeezersOnTheGo-123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JOYCM, General Manager at Hampton Inn Ellenton, responded to this reviewResponded April 12, 2013

Thank you for your candid and kind review. It is always a pleasure to read such a detailed review. We do strive in every department to make every stay a memorable one. As we cannot control GPS, we can control the hotel environment. We are glad to see that you made it here, and enjoyed all that we have to offer. You are certainly right, the entire team does love and care for the Hampton Inn Ellenton. We look forward to having you as our guest again soon

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Reviewed March 26, 2013

Very nice inside and outside decor. Staff cheerful, helpful and friendly. Room clean and well-appointed. Sit down Restaurant and a fast food restaurant are a 1-2 minute walk, others close by. Ellenton Outlet Mall is close by, maybe less then a 10 minutes walk, or a very short drive. Pool looks nice and large patio area with tables adjacent to the fenced-in pool. Complimentary breakfast good. Stayed for 8 days and have already recommended this hotel to a friend for their stay.

  • Stayed: February 2013, traveled with family
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Thank Cjbb13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JOYCM, General Manager at Hampton Inn Ellenton, responded to this reviewResponded March 27, 2013

Thank you for choosing the Hampton Inn Ellenton/Bradenton, and sharing your experiences and lovely words. We strive to accommodate our guests above and beyond what they expect. The best thing to hear is that you referred another family to stay with us. Word of mouth is the most honest review possible Thank you. We look forward to your next stay with us.

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Reviewed March 23, 2013

Good hotel, next to Ellenton Outlets. Bathroom well stocked with complimentary toiletries. Friendly staff, very clean, comfortable beds, fridge and microwave in room. Some other Hampton Inns could learn from Ellenton's high standards.

  • Stayed: March 2013, traveled as a couple
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Thank stablewalk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JOYCM, General Manager at Hampton Inn Ellenton, responded to this reviewResponded March 27, 2013

Thank you for noticing the special details that our staff provides on a daily basis. The ultimate compliment that we stand above and beyond other like properties makes us so proud of our hotel. Guest like you motivates our staff to continue to better serve our valued guests. We look forward to having you with us again.

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Reviewed March 22, 2013

This hotel is in an excellent location walking distance to outlet shopping and restaurants. It is up to the usual Hampton Inn standards. Staff were extremely pleasant and efficient. Complimentary breakfast was good.

  • Stayed: March 2013, traveled as a couple
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Thank Edith V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JOYCM, General Manager at Hampton Inn Ellenton, responded to this reviewResponded March 27, 2013

Thank you for choosing the Hampton Inn Ellenton/Bradenton, and sharing your experiences. It's always great to hear how our guests take advantage of our great location, next to the biggest outlet mall on the gulf coast, Premium Outlet Mall. We strive to accommodate our guests above and beyond what they expect with our amenities. I look forward to sharing your comments about attention to details to our staff. We look forward to your next stay with us.

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Reviewed March 21, 2013

Stayed here during spring break so it was a little pricey, but that was to be expected. The room was clean, and well stocked with towels, wash cloths, shampoo and lotion. There was a variety of breakfast items to choose from, so no one should start the day hungry at this hotel! All in all, it was a fine experience!

  • Stayed: March 2013, traveled as a couple
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Thank Denise H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JOYCM, General Manager at Hampton Inn Ellenton, responded to this reviewResponded March 27, 2013

It's always fun to hear that guests love the Hampton Inn Ellenton as a Spring Break location. It sounds like you enjoyed your time here, with great food, fun and relaxation. Every effort is put forward to ensure that our guest stays are a memorable one. We look forward to seeing you next Spring Break and promise to feed you well.

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Additional Information about Hampton Inn Ellenton

Address: 5810 20th Court East, Ellenton, FL 34222-2928
Phone Number:
Location: United States > Florida > Ellenton
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 4 Hotels in Ellenton
Price Range: $113 - $266 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn Ellenton 2.5*
Number of rooms: 115
Official Description (provided by the hotel):
Hampton Inn Ellenton/Bradenton is in an ideal location right in between two major destinations Tampa Florida and Sarasota Florida. If its location isn't enough you'll find many great amenities at this hotel such as a 24 hour business center, a 24 hour fitness center, Hampton Inn's free hot breakfast, and an outdoor pool. And of course our rooms offer amenities like a mini fridge and a microwave and some rooms even offer a whirlpool tub, and of course you'll find Hampton Inn's signature cloud nine beds for added comfort. ... more   less 
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Also Known As:
Hampton Inn Ellenton Hotel Ellenton
Ellenton Hampton Inn

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